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The room was clean and tidy, but a few things needed attention from the maintenance staff, shelf and lights coming away from the wall and cracked tiles on the bathroom floor, only one bedside lamp, paper coming away from the wall, not really what you...More
The bedsheet did not fit on the bed and cover the mattress properly so it come off during the night. The shower head bracket did not hold the shower head in position, meaning when you used the shower it showered the whole bathroom like a...More
Visit to Harry Potter this hotel was clean and comfortable had lots of character evening meal was superb recommend anybody visiting this area lovely walks around hotel staff very friendly lots of parking
The hotel is very big and impressive, a bit of a maze to find our room to be honest, but an interesting building. We tried to call a number of times in the days before our stay to see if we could get into our...More
This is an interesting place. The building is beautiful and the grounds expansive. Our room was large and clean. They didn’t have the beds I had requested for my family but they did rectify this quickly. The television wasn’t working and neither was the lift...More
The only rectification of my experience was that I was told to contact the manager if I were ever to use their facilities again for I assume some discount being applied but that is only an assumption on my part as it... More
The only rectification of my experience was that I was told to contact the manager if I were ever to use their facilities again for I assume some discount being applied but that is only an assumption on my part as it was not clearly stated in the reply