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Best Western Manor Hotel

Traveller (71)
Room & Suite (44)
Dining (9)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
The Best Western Manor Hotel offers first class hotel accommodation just 1.5 miles from Gravesend town centre. Its excellent location, close to Ebbsfleet International Station, makes the hotel an ideal base for getting out and about in the Garden of England' and beyond - we're just over 2 hours from Paris and 17 minutes by high speed train to London St Pancras! The hotel itself is a real gem, giving you the chance to sample semi-rural relaxation,excellent food, first-class banqueting facilities and comfortable rooms all under one roof. As a family-run hotel, you can be sure that a dedicated, close-knit staff will care as much about you as they do about the hotel itself! Come and Stay with our Family whilst away from yours.
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Property amenities
Room service
Free parking
Free High Speed Internet (WiFi)
Restaurant
Bar/Lounge
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Wheelchair access
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Room features
Family Rooms
Non-smoking rooms
Good to know
HOTEL STYLE
Mid-range
Quiet
HOTEL CLASS
298Reviews
109Photos
5Q+A
40Room tips
Traveller rating
  • 135
  • 99
  • 48
  • 11
  • 6
Time of year
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Popular mentions
Myself & my husband had dinner in your restaurant Saturday night for my birthday, now it wasn’t busy at all so did lack a bit of atmosphere but our waitress Jodie couldn’t do enough for us, very polite & helpful & put a candle in my dessert which was a lovely touch! Food was
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Average sized room with a free upgrade, room clean and fairly modern with approx 48” tv. Good fast Wi-fi but a small bathroom. Restaurant was quiet and food was nice, well priced overnight stay with free on site parking. Will use again
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Response from NickWildeGM, General Manager at Best Western Manor Hotel
Responded 5 days ago
Good Morning Douglasb166, Thank you for taking the time to complete our online survey. We take all feedback very seriously as we use this to help improve our hotel for our guests. Thank you for your kind words about our hotel and restaurant, they will be passed onto all departments. We look forward to seeing you again soon.
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Had a Twin Room for 2 overnights stay for work function nearby. Nice bar, decent food, good ammenities and facilities. I'm never really a fan of the decour at Best Westerns as I generally find it to be a bit naf and dated but a pleasant stay with nothing to conplain about.
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Response from NickWildeGM, General Manager at Best Western Manor Hotel
Responded 4 weeks ago
Good Morning, Thank you for taking the time to complete our online survey. We take all feedback extremely seriously, as we use this to help improve our hotel for guests. Thank you for your kind words about our hotel, food and facilities. We look forward to seeing you again soon.
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It's been two years since we last stayed and normally, we like to stay at another hotel but they were fully booked. So please they were, as 'that place' was in need of some TLC. The staff here were so helpful, even housekeeping. Making a joke when delivering a fan to our room
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Response from NickWildeGM, General Manager at Best Western Manor Hotel
Responded 20 Dec 2018
Good Morning Sarah P, Thank you for taking the time to complete our online survey. We take all feedback extremely seriously as we use this to help improve our hotel for our guests. Thank you for your kind words about our staff and breakfast. These will be passed onto the relevant departments. We look forward to seeing you again soon.
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I was a little disappointed when i arrived by the outside appearance of the hotel but theres plenty of parking. Once inside however, its a different story. Really well furnished and scrupulously clean; both the public areas like the great bar and the rooms. The food is also
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Response from NickWildeGM, General Manager at Best Western Manor Hotel
Responded 20 Nov 2018
Good Morning Paul B, Thank you for taking the time to complete our online survey. We take all feedback extremely seriously as we use this to help improve our hotel for our guests. Thank you for your kind words about our hotel, rooms and staff. They will be passed onto all departments. We look forward to seeing you again soon.
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1234569
Is this hotel pet friendly?
I'm sorry I don't know.
0 votes
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How's the afternoon tea at this hotel
Fabulous !!!!!!!! Best ever!!!!
0 votes
Well if you read the full review when we booked we were not advised that we would be sharing with coach parties. Also when we went for breakfast we could not go in as there wasn't any space due to the coach party. This made us late for where we were going to next. There answer to this: We should have asked for a specific time for our breakfast. Not very helpful.
0 votes
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looking to book a coach tour in 2016, is the dinner a buffet, please?
Hi, We were part of a coach tour. Evening meal was at 7.30pm. We were provided with a menu consisting of 3 starters, 3 mains and a selection of desserts. We ordered our starters and desserts with the waiter/waitress. When we were ready we went up to a buffet table were we could select from a roast meal/ fish/curry. There was a good selection of vegetarian options also. The older members of our party were served at their table. The overall standard was excellent.
1 vote
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Hi The Hotel has 2 Disabled Rooms for wheelchair access
0 votes
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"Sorry only ate there"
"Ask for one that's been refurbished within the last 30 years!"
"Rooms at the back are quiet"
"All rooms are clean and very comfortable"
"Ask for a quiet room as it's a rabbit warren of rooms! Beware no lift or help with luggage."
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1234568
PRICE RANGE
US$82 - US$135 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western singlewellsinglewell best western
LOCATION
United KingdomEnglandGravesendSinglewell
NUMBER OF ROOMS
63
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