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Scalford Hall Hotel

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Scalford Hall Hotel
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725 Reviews from our TripAdvisor Community

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Showing 725: English reviews
Chesterfield, United Kingdom
Reviewed 3 weeks ago

As soon as we opened the door to our room, a strong smell of dirty toilets hit us, we then discovered that around the toilet there were 2 puddles of water, we tried to ring down to reception to report the leak, but unfortunately the phone did not work, my wife went down to report it and was told someone...

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Helpful?
3Thank Neil M
ScalfordHallGM, General Manager at Scalford Hall Hotel, responded to this review

Dear Neil Thank you for your feedback and I'm sorry you felt the reception staff in your opinion weren't sympathetic to your stay, I can assure you this is far from the case as we all care passionately about giving the best experience possible to every guest that walks through our doors. We did indeed have an issue for a...

Bristol, United Kingdom
Reviewed 3 weeks ago

Friendly staff warm welcome disappointed with the room paid for a superior room as it was a special 50TH wedding anniversary sadly our expectations and promises when booking was made were not met . Valentines evening the food was good staff attentive but as it was supposed to be a romantic evening the extremely bright lights in the room were...

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1Thank thornes2
ScalfordHallGM, General Manager at Scalford Hall Hotel, responded to this review

Dear Guest Thank you for your review and your kind comments regarding the staff and food which I have to say is a frequent comment. We actually ran three valentines events all of which were a huge success with many positive feedback. I have taken on board your point on the lighting level and will see how we can adjust...

Rome
Reviewed 3 weeks ago via mobile

We bought our parents for afternoon tea with a groupon offer. We really enjoyed the food particularly the mini lemon posset and trifle. We felt the portions were a generous size and excellent value with the groupon offer. We also bought one for our son and wife and they thoroughly enjoyed their visit in January.

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Helpful?
Thank Elaine H
ScalfordHallGM, General Manager at Scalford Hall Hotel, responded to this review

Dear Elaine Thank you so much for your lovely review, all of our food is made by our new team of highly skilled chef's and I was pleased to note you particularly enjoyed the lemon posset and trifle, two recipes that we have perfected over the last few months. Please consider contacting me directly should you wish to experience afternoon...

Kings Langley, United Kingdom
Reviewed 5 weeks ago

Marvellous valentines 7 course taster menu with all drinks and wines plus overnight stay. Excellent food, presentation and delivery. Good friendly welcome to hotel. Executive room booked to have bath. Room comfortable with cavernous well appointed bathroom possibly relatively recently redecorated, Main room a little tired. Free wi-if needing no password, strong throughout hotel. Good breakfast but staff a little...

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Helpful?
Thank Brian H
ScalfordHallGM, General Manager at Scalford Hall Hotel, responded to this review

Dear Brian Thank you for your recent review and I'm pleased that you enjoyed our valentines 7 course taster evening. We are launching our Supper Club evenings shortly where we will be executing a gastronomic taster menu for one night only every month, just contact the hotel or look on our website for more details. Kind regards Julian

Reviewed 5 weeks ago via mobile

The website was misleading. Driving up to the hotel gave a great 1st impression. However it was a let down as soon as you get in. The decor is in very poor taste and very dated. The whole place needs a good coat of paint, carpets, furniture and a general overhaul. There is nothing contemporary about the rooms. I reserved...

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Helpful?
2Thank twinklesandtwonkles
ScalfordHallGM, General Manager at Scalford Hall Hotel, responded to this review

Dear Guest Thank you so much for your feedback, your points have been taken on board and I would strongly recommend that you contact me directly to arrange for you to come back and stay with us again in the near future. Kind regards Julian

Reviewed 5 weeks ago via mobile

Misleading images and testimonials on the website tempted us to us to book this disappointing hotel. After complaining about the room, as there was no cold water from the bathroom tap, poor decoration, with cracks in the walls and ceilings. Lisa the lovely and very helpful receptionist, showed us two alternative rooms, disappointingly both were in as poor condition, more...

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Helpful?
1Thank Stuart D
ScalfordHallGM, General Manager at Scalford Hall Hotel, responded to this review

Dear Stuart Thank you for your most valued feedback, we are gradually working through a refurbishment program, beds done and re decoration in progress. Thank you for your kind comments about Lisa on reception, she like the rest of my team are a real credit to the hotel. Please contact me should you wish to return again in the near...

Reviewed 12 February 2017 via mobile

On arrival, the receptionist got our booking wrong, placing us onto the cheaper deal. At the evening meal the food was very nice, although the staff's knowledge of the menu was lacking, not knowing what a terrine was. Breakfast was a shambles!! It was a buffet style breakfast and all ran out at the same time. We waited that long...

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Thank Adam B
Colin W, Owner at Scalford Hall Hotel, responded to this review

Dear Adam B, Thank you for your response to your stay with us. Depending on numbers we offer a full plated breakfast or buffet style. Either way it is always freshly cooked as call demands. Our new menu is delicious and well worth having - with a new Country Style menu - with dishes to die for. We are of...

Reviewed 12 February 2017 via mobile

Main restaurant curtained off, put in a side room. Only half the Carvery this time due to lack of customers, only another couple in room with us and another couple waiting to be seated.. No condiments on table, lack of service from waitress didn't ask us whether we wanted additional drinks throughout the meal or tea and coffee at the...

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Helpful?
Thank Sunseekers888
Colin W, Owner at Scalford Hall Hotel, responded to this review

Dear Sunseekers888 Thank you for your feedback. We run a carvery on Sundays and it can be very busy. Last Sunday was no different and a full carvery was provided. The room chosen was to match the anticipated number of guests. I am sorry the service was not to our full standard and the service have been advised on this...

Reviewed 10 February 2017

Went for afternoon tea for two with champagne. The hotel is set in beautiful surroundings. Hotel could do with a lick of paint and room for afternoon tea was very plain but had a beautiful view which we enjoyed. Sandwiches were lovely and cakes delicious, then we had trifle and a small lemon syllabub followed by 2 enormous warm scones...

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Helpful?
Thank toni r
ScalfordHallGM, General Manager at Scalford Hall Hotel, responded to this review

Dear Toni Thank you for your review and feed back. I have an amazing team of employees, all who are keen to engage with our guests and make their experience one to remember for all the right reasons. Since January we have served almost 1000 afternoon teas and we expect this to increase throughout the spring and Summer. You should...

Thirsk, United Kingdom
Reviewed 9 February 2017

The hotel does need redecorating, but it is a magnificent building. The fires in the dining room are amazing. Our room had a lovely view of the garden and in the afternoon we had the gym to ourselves. The staff were very friendly and the food was good.

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Helpful?
Thank ian_moi
ScalfordHallGM, Manager at Scalford Hall Hotel, responded to this review

Dear Guest many thanks for your lovely comments which I will pass onto the team and I do hope we can welcome you back to Scalford Hall again in the near future. Kind regards

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Breakfast included
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Scalford Hall cater for weddings and have a range of set packages along with the option to create a tailor made package just for you. We also hold a civil ceremony and civil partnership licence, enabling you to hold both your ceremony and reception here at Scalford Hall Hotel. Here at Scalford Hall Hotel we also have our very own Gym and Games Room, which is free of charge exclusively for residents. Scalford Hall Hotel has 80 bedrooms, 9 meeting rooms, 10 syndicate rooms and large event room catering for up to 500 guests. In addition there are 2 private dining rooms. ... more   less 

Additional Information about Scalford Hall Hotel

Address: Scalford Road, Melton Mowbray LE14 4UB, England
Region: United Kingdom > England > Leicestershire > Melton Mowbray
Price Range: £55 - £133 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Scalford Hall Hotel 3*
Number of rooms: 79
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Also Known As:
Scalford Hall Hotel Melton Mowbray, Leicestershire
Scalford Hall Melton Mowbray
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Questions & Answers

Here's what travellers have asked, with answers from Scalford Hall Hotel staff and other travellers.
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Questions? Get answers from Scalford Hall Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Ask to see a photo of it before you book”
 of 5 bubbles 740yvonner, 14 Mar 2017 | Read review
“Choose a good room - elsewhere.”
 of 5 bubbles M9446TLkeithh, 5 Mar 2017 | Read review
“No lifts older manor style so long stairs to floors”
 of 5 bubbles 345brianh, 19 Feb 2017 | Read review
“Ask for upgrade when booking.”
 of 5 bubbles Atinarolyat1, 5 Jan 2017 | Read review
5 of 5