My wife and i visiting Hawes decided to have a drink in this rugged looking mine shaft, greeted by a young prospector rubbing his hands as he showed us to our table i ordered a pint of Old Peculiar and the wife had half a Heineken lager, we were contemplating food until a Bandito arrived with his six gun contactless payment machine and liberated us of £8.40, £5 for the pint so i will let you do the math for the half., i looked around the bar but Gloria Hunniford was no where to be seen so we decided time to leave.
Would never return. The staff communication skills not very good. Asked for large diet Coke or Pepsi. Replied which bitter would you like. When repeated a few times walked off. Didn't have chance to order my partner a drink. When cola arrived. Ordered my partner a drink. I requested desert menu. Replied she does menu. Asked the other staff member for desert menu. We don't have one. But I can tell you what we have. Asked where my partner's drink was she replied with comments didn't understand. Never received the drink request. Food orders didn't go smoothly. Item on bill didn't order. Food was very nice. Must have a excellent chef. Let down by awful table service.
Stopped here after hiking for the day, the Theakston’s pale ale was a great pint and the steak pie was superb. so good in fact that we returned the following day after another days hiking. Would recommend for great food, good service and great chef, thanks Gerry :-)
Now this is a shirt review as only here for coffee. Access good very warm welcome no food today so ring to check. Back courtyard covered sheltered and heated. Menu not huge but varied and I consider more than adequate. Plan to call again tomorrow.
Drive nearly 90 miles for a day in Hawes and after patiently waiting for a very long time outside because (I’ll be out in a bit) to the point everyone was looking at us, I stood up went to the door hoping I’d be seen and remind her but she sees me and still walks round getting people their bill and goes back behind the bar where no one was waiting. It should never ever take 15-20 minutes to take a drink order. Very quick to tell me I needed to wait outside. Everyone was looking and could see how ridiculous it was it wasn’t even that busy! We were two people! So we left and will never come to this place again. Awful service and just lazy.