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Berwick Holiday Park - Haven

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Berwick Holiday Park - Haven
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910 Reviews from our TripAdvisor Community

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Showing 910: English reviews
newcastle
Reviewed 3 weeks ago

The caravan was amazing , gutted the fireworks were cancelled but this was due to bad weather however we have been told we can get reduced rate for next year , the girl in the swimming pool has a bad attitude she blew the whistle and shouted at a 3 year old for climbing which made her very distressed instead...

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Helpful?
Thank middleton548
BerwickHP, Holidays Administrator at Berwick Holiday Park - Haven, responded to this review

Thank you so much for your review of Berwick Holiday Park. So glad to read that you were impressed with your caravan and that you enjoyed your stay so much that you will be coming back to us next year. Sorry you felt that the life guard in the pool was too severe. Guests safety is of utmost importance to...

Northumberland, United Kingdom
Reviewed 31 October 2016 via mobile

Caravan was immaculate and had everything we needed. The park is lovely and clean and the security guards are always greeting you as you enter the park and complex. The Funstars are all fantastic and made our kids holiday funstar Tina always took the time to say hello and our daughter loved her. The entertainment was really good and we...

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Helpful?
Thank R1461SNstephenj
BerwickHP, Holidays Administrator at Berwick Holiday Park - Haven, responded to this review

What a fab review! So glad that you had an enjoyable holiday and you will be returning to us next year. Look forward to seeing you again then!

Newcastle
Reviewed 31 October 2016 via mobile

Right from the start great welcome from the guy on the gate, massive smile and waves. The park is very well kept inside and out. The caravan was ok, fridge was goosed but they put another beside the tv was worth every penny going back soon.

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Helpful?
Thank Andy M
BerwickHP, Holidays Administrator at Berwick Holiday Park - Haven, responded to this review

Thanks for your review. Sorry about your fridge not working, we must have been waiting for a part from the manufacturer. I'm please however that we managed to provide you with an alternative. You certainly seem to have enjoyed your stay which makes us very happy indeed. See you again soon!

gateshead
Reviewed 30 October 2016 via mobile

Best haven park iv been to has got a few issues but the security were fab guys very happy to assist no matter how small especially the tall bald guy. On to the new restaurant which is a great improvement although food wasn't the best, bar staff were tremendous always smiling and happy to help even under pressure of a...

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Helpful?
Thank toon_richy
BerwickHP, Holidays Administrator at Berwick Holiday Park - Haven, responded to this review

Thank you for your review. We think our team are all fabulous, so glad you noticed this too. We will all keep smiling and look forward to seeing you next time.

Leeds, United Kingdom
Reviewed 29 October 2016 via mobile

Great family friendly park with pool, bar, restaurant and shop onsite. Very child friendly site, safe to play out and walk round. Fantastic friendly security on the gates. Great local facilities in Berwick just a short walk into town. Well worth visiting!!! Lots to do in Northumberland so this would make a great base (only 5 mins off A1)

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Helpful?
Thank SaraSmithson
BerwickHP, Holidays Administrator at Berwick Holiday Park - Haven, responded to this review

Thanks for your review. It really is so wonderful to read about your stay. You seem to have enjoyed being on the park and exploring the local area too. Hope to see you again in the future.

Newcastle, United Kingdom
Reviewed 29 October 2016 via mobile

We've been visiting here every year since the 1980's and have seen the park develop year on year to its current level. The good..... the security guy on the gatehouse is a credit to your company... a friendly wave every time we passed and sets the tone well. As ever the fun stars headed by chloe work their socks off...

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Helpful?
1Thank kevind264
BerwickHP, Holidays Adminstrator at Berwick Holiday Park - Haven, responded to this review

Thank you very much for your review of Berwick Holiday Park. You have provided a lot of positives about your stay, that along with the fact you have come to us every year for around 30 years shows us that we must be doing something right. I would like to apologise that you feel your concerns were not acknowledged and...

UK
Reviewed 29 October 2016 via mobile

We stayed October half term Monday to Friday. We arrived at the park at approx 5pm. The journey into the park is amazing, the sea on the horizon is the first thing we noticed. Check in was smooth and we had a lovely warm welcome. We arrived at our caravan and found it lovely and clean, beds made up. We...

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Helpful?
Thank shells2909
BerwickHP, Holidays Administrator at Berwick Holiday Park - Haven, responded to this review

Wow, what a fabulous review! We really couldn't ask for better feedback could we? Thank you so much for taking the time to post. See you next summer!

Newcastle upon Tyne, United Kingdom
Reviewed 27 October 2016

We stayed here from Friday to Monday. We were greeted very warmly at the entrance by Steve and staightaway he put a smile on our faces with his very friendly way. Checked in straight away. Gorgeous modern caravan with great views of the sea and everything we needed TV, microwave proper oven on suite toilet etc. Central heating and power...

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Helpful?
Thank Jayne E
BerwickHP, Holidays Administrator at Berwick Holiday Park - Haven, responded to this review

Thank you for your review of Berwick Holiday Park. It really is fantastic to have this feedback, we are very proud of our park. Steven from Security and Ali from Sports and Leisure are both exemplary team members. We are so glad they were able to enhance your holiday. See you next time!

Cirencester, United Kingdom
Reviewed 25 October 2016

I've used the Berwick site a few times as a base for visiting family. This time I wasn't particularly impressed with the accommodation, being claustrophobic I did find it very small and confining, if I hadn't come alone the lack of space would've been a problem. However, the gate security staff were fabulous, Steve and a gent whose name I...

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Helpful?
Thank udh1014
BerwickHP, Holidays Administrator at Berwick Holiday Park - Haven, responded to this review

Thanks for your review. I am sorry you were unhappy with the accommodation you were allocated to. I'm not sure which grade of accommodation you booked but I can advise that our 12 foot wide accommodations give you extra living space. Please mention this to us when booking your next holiday. The gate team will be over the moon to...

Durham, United Kingdom
Reviewed 25 October 2016

We have visited this park on numerous occasions with our grandson and friends everything about it is fabulous the reception staff the bar staff shop staff swimming baths staff all so pleasant and very helpful lovely and clean site best haven site we have ever been on entertainment very good drinks prices not bad what you expect on a caravan...

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Helpful?
Thank tracy b
BerwickHP, Holidays Administrator at Berwick Holiday Park - Haven, responded to this review

Thank you for your lovely review. We are very proud of our park and our wonderful team and your praise means a great deal to us. See you next summer!

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Beachfront
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Golf course
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Refrigerator in room
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Berwick Holiday Park is situated in Berwick upon Tweed in north Northumberland. We have holiday homes which are owned and holiday homes available to let. ... more   less 

Additional Information about Berwick Holiday Park - Haven

Address: Magdalene Fields, Berwick-upon-Tweed TD15 1NE, England
Region: United Kingdom > England > Northumberland > Berwick-upon-Tweed
Hotel Class:4 star — Berwick Holiday Park - Haven 4*
Number of rooms: 750
Also Known As:
Haven Berwick Holiday Park Hotel Berwick Upon Tweed
Berwick Holiday Park - Haven Berwick-Upon-Tweed, Northumberland
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Questions & Answers

Here's what travellers have asked, with answers from Berwick Holiday Park - Haven staff and other travellers.
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Questions? Get answers from Berwick Holiday Park - Haven staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Only useful for people with cars.”
 of 5 bubbles KevinI290, 2 Oct 2016 | Read review
“If you can manage to get a sea view it is amazing :)”
 of 5 bubbles destiny33, 1 Oct 2016 | Read review
“If you want quiet, call a week before and ask for accomodation away from the main site.”
 of 5 bubbles Ilovetravel1967, 30 Sep 2016 | Read review
“Check out the Nature Rockz activities! Brian does a great job involving everyone & his enthusiasm for nature is contagious!”
 of 5 bubbles SaraM842, 28 Sep 2016 | Read review
“beds are hard”
 of 5 bubbles , 19 Sep 2016 | Read review
5 of 5