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    Best Western The Webbington Hotel and Spa

    Webbington Road, Loxton BS26 2HU, England
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    03/12/2017 04/12/2017
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    Traveller (279)
    Room & Suite (58)
    Dining (17)
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    Overview
    • Excellent28%
    • Very good31%
    • Average24%
    • Poor12%
    • Terrible5%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    Spa
    Facilities for Disabled Guests
    Business Centre
    Laundry Service
    Housekeeping
    3.0 Star Hotel
    All hotel details
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    Rooms
    3 Dec4 Dec
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Reviews (1,041)
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    451 - 455 of 1,030 reviews

    Reviewed 17 May 2015

    Good centrally located hotel with excellent food and dining service and exceptional leisure facilities. Unfortunately, we weren't in the main house and our room was in need of freshening up with perhaps a lick of paint, new carpet and fabrics; same applies for some of...More

    Review collected in partnership with Best Western GB
    1  Thank J W
    Response from LatonaLeisureGroup, Guest Relations Manager at Best Western The Webbington Hotel and SpaResponded 20 May 2015

    Dear JW Thank you for your review of our hotel. I was extremely pleased to read that you enjoyed our hotel and facilities as we would like for all of our guests to enjoy the experience as you did. Your feedback is very much appreciated...More

    Reviewed 17 May 2015

    I phoned the hotel to make the booking and spoke to such an abrupt lady, alarm bells rang, but still we all have bad days. On arrival the receptionist was so uninterested and possibly bored by our request to book in, I was on the...More

    3  Thank TRAVANDJO
    Response from LatonaLeisureGroup, Guest Relations Manager at Best Western The Webbington Hotel and SpaResponded 20 May 2015

    Dear TRAVANDJO Thank you for your review. Firstly I would like to apologise for not meeting all of your expectations during your recent stay at the Webbington Hotel. I would also like to assure you that we pride ourselves on very high customer service and...More

    Reviewed 14 May 2015

    Was met by a totally unhelpful and bored receptionist. Bar area was cold and was informed that it's company policy to turn heating OFF at 8pm. even though it was bitterly cold outside so no drinks trade from us!! Menu very confusing. Plus side, excellent...More

    1  Thank henryhornet
    Response from LatonaLeisureGroup, Guest Relations Manager at Best Western The Webbington Hotel and SpaResponded 20 May 2015

    Dear Henryhornet Thank you for your review of our hotel following your recent stay with us. I would firstly sincerely apologise for any interaction with our reception team that fell below your expectations and our own very high customer service standards. I would also like...More

    Reviewed 14 May 2015

    The room was small and, as there was no chest of drawers, we couldn't unpack for the 3 nights we were here. There were functions every day we were here but, apart from the crush in the bar at times, the staff coped well and...More

    1  Thank NomadicTeachers
    Response from LatonaLeisureGroup, Guest Relations Manager at Best Western The Webbington Hotel and SpaResponded 20 May 2015

    Dear Nomadic Teachers Thank you for posting a review, I am pleased to hear that our staff coped well and that you enjoyed the food. Your feedback is very important to us and helps us maintain and improve our standards and services. I will be...More

    Reviewed 13 May 2015

    Stayed here a number of times before, and enjoyed some nice meals in the restaurant. Was a disappointing stay this time as the restaurant had been taken over by a wedding, so we couldn't use. Was very busy at breakfast too, as full of wedding...More

    1  Thank MBCMark
    Response from LatonaLeisureGroup, Guest Relations Manager at Best Western The Webbington Hotel and SpaResponded 20 May 2015

    Dear MBCMark Thank you for posting your review. Firstly I would like to apologise for not exceeding all of your expectations during your recent return visit to our hotel and I would like to assure you that your comments and feedback are very much appreciated...More

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    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Restaurant
    • Bar/Lounge
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Conference Facilities
    • Business Centre with Internet Access
    • Breakfast Available
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$49 - US$110 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 58
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Cancelon, Travelocity, Orbitz, Evoline ltd, HotelQuickly and TripOnline SA so you can book your Best Western The Webbington Hotel and Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • Somerset >
    • Loxton
    • Also Known As
    • Best Western Webbington Hotel Axbridge ,
    • Loxton Best Western ,
    • Best Western Loxton ,
    • Best Western The Webbington Hotel And Spa Loxton, Somerset
    Add Photo Photos
    Traveller (279)
    Room & Suite (58)
    Dining (17)
    Pool & Beach (8)
    Hotel & Grounds (193)
    Bathroom (12)
    Family and Play Areas (1)
    Business Centre & Event Rooms (1)
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    Ask a question
    Questions & Answers
    justicenext
    16 January 2017|
    AnswerShow all 7 answers
    Response from weston018 | Reviewed this property |
    There are rooms on the ground floor for people unable to use the stairs with there own parking close by but I do not no about showers
    1
    Vote
    georgesdadtoo
    10 January 2017|
    AnswerShow all 3 answers
    Response from driver52 | Reviewed this property |
    hats something to ask the reception staff while you are at the hotel I have to say that the staff were very helpful to any and all enquieries during our stay with them
    0
    Votes
    CasHodsman
    4 March 2016|
    AnswerShow all 5 answers
    Response from johnmeldrum | Reviewed this property |
    The Webbington will try and accommodate for all, don't do Vegan myself but pretty sure they do on the menu.
    1
    Vote
    Room Tips
    "A room in the old part is apparently the best."
    Read review
    "need sat nav to get there."
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    "Ask for rooms facing the view - not the ones with a view of the bank."
    Read review
    "room 7 was very spacious..massive bed..great views"
    Read review
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