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Splash Landings Hotel

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Splash Landings Hotel
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2,294 Reviews from our TripAdvisor Community

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Showing 2,285: English reviews
Ashford, United Kingdom
Reviewed 4 days ago NEWvia mobile

Great hotel we all loved it as plenty to keep kids entertained from arcade to night time entertainment was really good for kids and adults. Food was good and the bar over looks the water park but have to pay extra for that which is quite expensive but overall great hotel and would stay in here again.

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Helpful?
Thank Joanna P
James G, Customer Services at Splash Landings Hotel, responded to this review

Dear Joanna P, Thank you for taking the time to review Splash Landings Hotel on Trip Advisor. We're so glad that you had such a brilliant time staying over in our tropical paradise, and found that there was plenty to entertain your entire party. We hope we'll be seeing you again very soon! Best wishes, James Alton Towers Resort

Reviewed 5 days ago NEWvia mobile

We stayed here on the night of 4th December. We parked at the hotel and got the shuttle bus to the park. We enjoyed a few hours at cbeebies land before going back to the hotel for check in. The room was fine, had a travel cot, kettle, hair dryer, iron and ironing board, tv, phone. We settled in before...

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Helpful?
Thank 666louiset
James G, Customer Services at Splash Landings Hotel, responded to this review

Dear guest, Thank you for taking the time to review your Santa's Sleepover at Splash Landings Hotel. We were extremely pleased to hear about the magical and festive time you shared with us on your recent visit, and will be ensuring that all our teams - and, of course, the jolly old man in the red coat - see your...

Brough, United Kingdom
Reviewed 1 week ago via mobile

We visited the theme park for Halloween the rooms are quite dated and the whole hotel looks like it could do with a revamp it was okay for one night. However we all enjoyed the theme park the weather was good although a little disappointed as some rides were closed.

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Helpful?
Thank alli47
James G, Customer Services at Splash Landings Hotel, responded to this review

Dear alli47, Thank you for taking the time to review Splash Landings Hotel at Alton Towers Resort. We really appreciate all feedback, as it allows us to ensure that we're delivering the best possible experience to all guests who visit us. We'll be sure to utilise your feedback regarding our hotel's decor, when coordinating future and current rejuvenation programs. We...

Llanfair Dyffryn Clwyd, United Kingdom
Reviewed 1 week ago

We have just returned from a 2 day/ 1 night stay and as we enjoyed ourselves so much I have made the time to write a review. Day 1 speedy check in and spent the day in the park. Limited rides open, but we knoew this before going and it was great for what we wanted...a festive family time. Santa...

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Helpful?
Thank glenplasisa
James G, Customer Services at Splash Landings Hotel, responded to this review

Dear glenplasisa, Thank you for taking the time to review Splash Landings Hotel on Trip Advisor. We immensely enjoyed reading what a fantastical festive time you had during your Santa's Sleepover stay, and that our team were able to provide you with superb service throughout your stay. We hope to welcome you back to the Resort again soon! Best wishes,...

Sheffield, United Kingdom
Reviewed 1 week ago

First time stay at Splash Landings Hotel was on Friday/Saturday 25th November 16'. It was the Caribbean Weekend, I was expecting crowds to be huge but thankfully it was just right. The hotel is very well themed Caribbean resort w/ a water park included. Everything is bright and colourful, kids will love it. Check-in wasn't until 3 but we arrived...

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Helpful?
Thank Ben Y
James G, Customer Services at Splash Landings Hotel, responded to this review

Dear Ben Y, Thank you for taking the time to review Splash Landings Hotel on Trip Advisor. We're really grateful for you taking the time to provide such a detailed review of your recent visit, and were able to enjoy our evening entertainment - as well as providing useful tips for guests coming to visit in the future. We hope...

Liverpool
Reviewed 1 week ago via mobile

Stayed over at splash landings with work colleagues as part of a yearly trip to Alton Towers and the hotel staff are very pleasant and the hotel is nice and clean and we got a very good room rate as well and also staying over at the hotel means you get into the park 1 hour early to get on...

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Helpful?
Thank slowen1205
James G, Customer Services at Splash Landings Hotel, responded to this review

Dear slowen1205, Thank you for taking the time to review Splash Landings Hotel on Trip Advisor. We're glad you had such a great time with us, and enjoyed the freedom to explore the bars and restaurants located across our complex, to find the ones which suit you the most. We look forward to seeing you again soon! Best wishes, James...

Ormskirk
Reviewed 2 weeks ago via mobile

Nice hotel and waterpark, nicely decorated and well looked after, plenty for the kids to do and well equipped rooms. The place is blighted though by the usual problem of family getaways... scally families. These riff-raff let their kids run riot all night while they get plastered in the bars, herds of feral children stampede down the hotel corridors til...

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Helpful?
Thank russ_coll
James G, Customer Services at Splash Landings Hotel, responded to this review

Dear russ_coll, Thank you for taking the time to review Splash Landings Hotel on Trip Advisor. We pride ourselves on offering a fun, and family-friendly environment to every single guest who visits us. We're sorry to hear that the behaviour of your fellow guests affected your enjoyment of the stay; when reported, our teams will of course attend to resolve...

Somerset, United Kingdom
Reviewed 2 weeks ago

From booking to leaving a great experience. I tried to book 1 night with waterpark tickets online, but was reluctant to complete the booking as the final page said "park tickets not included". So I phoned, and the lady I spoke to was brilliant, and booked the package for me for about £84 even cheaper than the £112 deal I'd...

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Helpful?
Thank macarw
James G, Customer Services at Splash Landings Hotel, responded to this review

Dear macarw, Thank you for taking the time to review Splash Landings Hotel at Alton Towers Resort. We really enjoyed hearing all about your visit, and are grateful that you took the time to go into such detail regarding your stay. We'll ensure that your comments regarding Flambo's Exotic Feast are passed on to the teams, and hope that you'll...

Barnsley, England, United Kingdom
Reviewed 2 weeks ago

That was our 1st time in the resort and Splash Landings Hotel for my 5 year old son and myself. After read mixed reviews decide to give a go as my son wanted so much to go there for his birthday… and I glad we did as we were pleased with our stay! Excellent hotel which looking like Caribbean with...

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Helpful?
Thank Justyna F
James G, Customer Services at Splash Landings Hotel, responded to this review

Dear Justyna F, Thank you for taking the time to review Splash Landings Hotel on Trip Advisor. We're so glad that you had such a brilliant time with us, and have taken the time to highlight all the details which made your visit extra special. We hope it's not too long until we can see you again, and create some...

Hockley, United Kingdom
Reviewed 3 weeks ago via mobile

Having read mixed reviews before going we were expecting the worse. Was pleasantly surprised though. Rooms are basic but clean. Considering the throughput of the hotel the decor was better than expected. The evening entertainment for children was brilliant and we all enjoyed the breakfast. Would recommend.

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Helpful?
Thank 600Lukey
James G, Customer Services at Splash Landings Hotel, responded to this review

Dear 600Lukey, Thank you for taking the time to review Splash Landings Hotel on Trip Advisor. We really appreciate you taking the time to let us know what a marvellous stay you had with us recently, and hope that we'll be welcoming you back to the Resort for more adventures soon! Best wishes, James Alton Towers Resort

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Conference Facilities
Official Description (provided by the hotel)
Offering a bright and tropical taste of the Caribbean, the sun shines every day in this crazy Caribbean themed hotel! After a busy day relax in Ma Garrita’s bar, with superb views overlooking the Waterpark and fabulous entertainment into the evening. Splash Landings Hotel offers the perfect Caribbean getaway without stepping onto a plane!All guests will be left with that "Caribbean feeling", and a 'must do' for your stay is a visit to our fantastic tropical Waterpark. ... more   less 

Additional Information about Splash Landings Hotel

Address: Alton Towers, Alton ST10 4DB, England
Region: United Kingdom > England > Staffordshire > Alton
Price Range: £194 - £200 (Based on Average Rates for a Standard Room)
Number of rooms: 216
Reservation Options:
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Also Known As:
Splash Landings Alton
Splash Landing Hotel
Hotel Splash Landings
Hotel Landing Splash
Splash Landings Hotel Alton
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Questions & Answers

Here's what travellers have asked, with answers from Splash Landings Hotel staff and other travellers.
55 questions
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Gloucester, United Kingdom

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Questions? Get answers from Splash Landings Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Any really but the themed ones look fantastic!”
 of 5 bubbles pikus321g, 13 Nov 2016 | Read review
“You can upgrade to a themed room for £50 at reception”
 of 5 bubbles LKG144, 31 Oct 2016 | Read review
“Away from reception area where the noise from the vending machines can be heard all night.”
 of 5 bubbles pipsy589, 28 Oct 2016 | Read review
“Bottom floor are family and disabled”
 of 5 bubbles 693gemmap, 18 Oct 2016 | Read review
“Family room has bunk beds, we had a cot added too.”
 of 5 bubbles Lizzie_Lee_12, 18 Oct 2016 | Read review
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