We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Alton Towers Hotel

Traveller (1169)
Room & Suite (239)
Dining (27)
Overview
Farley Lane, Alton ST10 4DB England See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
2.5 Star accommodation
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (3,028)
Filter reviews
3,013 results
Traveller rating
1,047
924
588
266
188
Traveller type
Time of year
LanguageEnglish
More languages
1,047
924
588
266
188
Show reviews that mention
All reviews explorer room moon voyage the secret garden theme park splash landings water park alton towers evening entertainment themed rooms family room pirate ship single bed santa sleepover my daughter woodland walk x box park tickets
FilterEnglish
Updating list...
1 - 5 of 3,013 reviews
Reviewed yesterday

We had a good short break combined with a visit to the Waterpark. We stayed in a Moon Voyager Room and our son, 8, loved it. Incredible attention to detail and the TV & XBox in the kids section was well received! However, the room...More

Date of stay: December 2018
Thank wgeddert
Reviewed 1 week ago via mobile

We’ve done quite a few Santa sleepovers at other Merlin hotels which have been great so had high expectations. The Alton towers Santa sleep over is excellent value for money with so much to do and included (theme park, water park, Santa experience, panto, mini...More

Date of stay: December 2018
1  Thank Storyteller44240
Reviewed 1 week ago

We go quite regular to Alton towers , hotel is beautiful ,clean and great to just look around , entertainment is really good and worth checking out . Food is so nice and reasonably priced same as drinks in bar .More

Date of stay: September 2018
Thank Dan C
Response from AltonTowersCS, Customer Services at Alton Towers HotelResponded 1 week ago

Dear Dan C, Thank you for your glowing review. It's wonderful to hear how much you had a great time with us. Thank you for sharing your experience and insights with other guests currently planning their own visits to Alton Towers Resort. We hope to...More

Reviewed 2 weeks ago via mobile

We had great time in Alton towers and CBeebies land. We had one of the Moon Voyager rooms which was spacious enough for family of 4. The room was tidy but could have done with better clean as there were multiple glass marks on surfaces....More

Date of stay: January 2019
Thank Snowflake_Fairy
Response from AltonTowersCS, Customer Services at Alton Towers HotelResponded 1 week ago

Dear Snowflake_Fairy, Thank you for your review. We were sorry to read that there was a slight negative aspect to your stay in regards to the Heating in your Room - however were pleased to see that in contrast other areas provided a silver lining...More

Reviewed 2 weeks ago via mobile

Easy check in and can get your key ready and they are activated so you can use your room from 3pm. We were book into the panto at 1130 and I took a packed lunch for the children and I’m glad I did because there...More

Date of stay: December 2018
Thank 798vickyj
Response from Justine L, Guest Relations Manager at Alton Towers HotelResponded 2 weeks ago

Dear 798vickyj Thank you so much for your review - we always appreciate hearing from our guests. I am so pleased to read that you all loved the panto, shows and waterpark. We work hard to deliver all aspects of the Resort to a high...More

View more reviews
About
Description
This unique hotel is themed around the incredible explorer Sir Algenon, who has made the Alton Towers Hotel his home. There are plenty of fun and quirky features to discover, including his amazing flying More ship which has crash landed right in the middle of the Hotel. Wake up in our explorer-themed bedrooms, ready for your next adventure! Our Secret Garden restaurant offers a delicious brasserie style menu, and the evening entertainment is perfect for all ages.Whichever hotel you are staying in at the Alton Towers Resort, you can choose to eat in any of the restaurants and drink at any of the bars. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Pool
Breakfast included
Air Conditioning
Children Activities (Kid / Family Friendly)
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Non-Smoking Hotel
Wheelchair access
Beachfront
Room Service
Spa
Fitness Centre with Gym / Workout Room
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
175
Price range
US$179 - US$347 (Based on Average Rates for a Standard Room)
Also Known As
Alton Hotel Tower
Location
United Kingdom > England > Staffordshire > Alton
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
175
Price range
US$179 - US$347 (Based on Average Rates for a Standard Room)
Also Known As
Alton Hotel Tower
Location
United Kingdom > England > Staffordshire > Alton
Photos
Traveller (1,169)
Room & Suite (239)
Dining (27)
Pool & Beach (8)
Family and Play Areas (9)
Nearby
Nearby HotelsSee all 5 nearby hotels
CBeebies Land Hotel
358 reviews
.05 miles away
Splash Landings Hotel
2,748 reviews
.09 miles away
Alton Bridge Hotel
191 reviews
.92 miles away
Peakstones Inn, Piggery & Friends Restaurant
171 reviews
1.88 miles away
Nearby RestaurantsSee all 12 nearby restaurants
Flambo's
463 reviews
.08 miles away
Alton Bridge Hotel Restaurant
300 reviews
.92 miles away
The Bulls Head Alton
314 reviews
.94 miles away
The White Hart
101 reviews
.88 miles away
Nearby AttractionsSee all 3 nearby attractions
Alton Towers Spa
356 reviews
.02 miles away
Alton Towers
15,849 reviews
1.28 miles away
Croxden Abbey
29 reviews
2.42 miles away
JCB Factory Tour
49 reviews
2.84 miles away
Questions & Answers
Ask a question
vikkidown
7 September 2018|
AnswerShow all 4 answers
Response from Gastronome1968 | Reviewed this property |
Uttoxeter as the the previous suggestion even a burger king is better than the food at the hotel.
1
Vote
Room Tips
"Book in January for good deals on discounts"
T7784PKdanc
2 weeks ago
Read review
"Do not stay on corridor in between hotels as they are noisy."
AnnaS672
3 weeks ago
Read review
"Room 250, very noisy, thoroughfare from the function room. Themed room, dull, dreary, poor lighting and..."
934JulieC934
15 Dec 2018
Read review
"The Explorer rooms are lovely"
730debbiep
9 Dec 2018
Read review
Show More 
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing