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31/12/2017 01/01/2018
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    Alton Towers Hotel

    Farley Lane, Alton ST10 4DB, England
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    31/12/2017 01/01/2018
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    Traveller (978)
    Room & Suite (169)
    Dining (22)
    • Excellent37%
    • Very good31%
    • Average19%
    • Poor8%
    • Terrible5%
    Travellers talk about
    “moon voyage” (108 reviews)
    “explorer room” (79 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Non-Smoking Hotel
    Family Rooms
    Wheelchair access
    Conference Facilities
    Dry Cleaning
    Water Park
    All hotel details
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    31 Dec1 Jan
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Free Cancellation
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    Write a ReviewReviews (2,713)
    Traveller rating
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    1 - 5 of 2,698 reviews

    Reviewed today

    A terrible experience. We queued for approx. 25 mins before getting a table in the restaurant (despite having booked). When we eventually got in, it was clear that there were many empty tables - the only reason we had been forced to wait was the...More

    Thank Jonathan E
    Reviewed 2 days ago via mobile

    Plenty of parking on the splash car park. Free drinks on arrival, few choices but opted for Strawberry-cocktail in glitter ball cup. Decorations were really good. Entertainment good, music had a variety of genres and some Xmas songs. It was too loud to talk so...More

    Thank kmlever1980
    Reviewed 4 days ago

    we went to Alton towers to celebrate my 18th birthday. We visit regularly and are usually very happy with our stay. Unfortunately this time has left us feeling very unhappy and reluctant to return. First of all we arrived and went to the water park....More

    Thank Georgia N
    Response from AltonTowersCS, Customer Services at Alton Towers HotelResponded 2 days ago

    Dear Georgia N, Thank you for taking the time to review Alton Towers Resort on Trip Advisor. We were sorry to hear that there were several aspects of your visit that proved to cause issues throughout your day – Rest assured that we are very...More

    A TripAdvisor Member
    Reviewed 1 week ago via mobile

    Anyone wanting something a little different book the chocolate room at Alton Towers Hotel .It was amazing the children loved finding the hidden chocolate bars 30 in total ! The room was very big there were 5 of us .So comfortable we didn’t want to...More

    Thank A TripAdvisor Member
    Response from AltonTowersCS, Customer Services at Alton Towers HotelResponded 2 days ago

    Dear Guest, Thank you for taking the time to write a review on TripAdvisor about your visit to the Alton Towers Resort. Given our reputation as the UK’s favourite Resort we are always proud to provide such memorable experiences to our guests, and it's very...More

    Reviewed 1 week ago via mobile

    We have been coming to Santa sleepover at Alton towers for the past 4 Christmases and can honestly say this year's visit compared to all the previous ones was not good. We rang and spoke to the hotel on the day we were due to...More

    3  Thank Laura H
    Response from AltonTowersCS, Customer Services at Alton Towers HotelResponded 2 days ago

    Dear Laura H, Thank you for taking the time to review Alton Towers Resort on Trip Advisor. We were sorry to hear that there were aspects of your visit that proved to cause issues throughout your day – Rest assured that we are very grateful...More

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    Awards & Recognition
    Travellers' Choice2017 Winner
    • Top amenities
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Pool
    • Breakfast included
    • Hotel Amenities
    • Children Activities (Kid / Family Friendly)
    • Free Parking
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Conference Facilities
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Pool
    • Price range
    • US$54 - US$280 (Based on Average Rates for a Standard Room)
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 175
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com so you can book your Alton Towers Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • Staffordshire >
    • Alton
    • Also Known As
    • Alton Hotel Tower
    Add Photo Photos
    Traveller (978)
    Room & Suite (169)
    Dining (22)
    Pool & Beach (7)
    Hotel & Grounds (745)
    Bathroom (47)
    Family and Play Areas (10)
    Nearby Restaurants
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    .92 miles away
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    Rollercoaster Restaurant
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    The Crooked Spoon
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    Nearby Attractions
    Alton Towers
    13,675 reviews
    1.28 miles away
    Croxden Abbey
    21 reviews
    2.40 miles away
    Whiston Hall Golf Club
    12 reviews
    3.72 miles away
    Kingsley Bird & Falconry Centre
    32 reviews
    3.92 miles away
    Ask a question
    Questions & Answers
    12 December 2017|
    Response from sezzylu | Reviewed this property |
    To be honest I'm not sure what rides will be open, however I'd be surprised if some wasn't. There's plenty there that will keep all ages entertained.
    Emma S
    4 December 2017|
    AnswerShow all 3 answers
    Response from chirpycheep | Reviewed this property |
    Went to the Emerald Ball last night and it was a real disappointment. Thought it would be a magical night but felt cheap and nasty. Venue was too small for the number of people. Too hot and really not worth the money
    12 October 2017|
    Response from lankylegs34 | Reviewed this property |
    I couldn't find any menus online. It may be worth calling the hotel and asking if they'll send you a copy. The restaurant in Splash Landings is buffet style so I think you could find gluten free options in there. Lots of... More
    Room Tips
    "DONT GO FOR YOUR CHRISTMAS PARTY that youve waited 50 weeks to enjoy ...we didnt"
    Read review
    "Don't book a room. Book a lodge or B&B nearby!"
    Read review
    "Avoid Explorer rooms if you can afford. Shop around other hotel options"
    Read review
    "Would not recommend !"
    Read review
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