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Travelodge Burton A38 Southbound

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Travelodge Burton A38 Southbound
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88 Reviews from our TripAdvisor Community

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Showing 88: English reviews
Doncaster, United Kingdom
Reviewed 6 June 2016

Clean comfortable excellent reception. No problems with traffic as others had and would definitely stay here again. All in all a problem free stay. Only downside no bar and resteraunt. Hotel even called us prior to arrival to offer us directions to help us. Nice touch.

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Helpful?
Thank jganderson
TravelodgeUK, Niki from The Social Media Team at Travelodge Burton A38 Southbound, responded to this review

Many thanks for your review. We are pleased to hear you found your room clean and comfortable during your stay and that the staff were helpful. Your feedback is invaluable and a copy of your comments will be passed to the Hotel Manager. Thank you once again and we do hope you will stay with us again soon.

UK
Reviewed 2 June 2016

Nice, Clean, Comfortable and Quiet Hotel. Ample Parking. Just drive slowly while on A38 Southbound just after the 2 entrances/exits for the Garden Centre and you should be able to see the Board. Booked online and had one Double and one Single Sofa Bed. Clean Towels and Sheets - plenty of them. No hot breakfast available, but can buy pack...

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Helpful?
Thank UkVagabond
TravelodgeUK, Nicolas from the Social Media team at Travelodge Burton A38 Southbound, responded to this review

Thank you very much for submitting your review. Detailed feedback like yours is very important to us and we have passed your comments onto the hotel manager as comfort and cleanliness are the basics of our promise to our customers and we are pleased to see this has been achieved. We thank you again for reviewing your stay and we...

Wigan, United Kingdom
Reviewed 29 May 2016

I think that this travel lodge is in need of maintenance and as such is overpriced. There was a leaking ceiling in the entrance hall which was messy and wet and did affect passage up and down the stairs. The cutlery in the room was dirty.

Review collected in partnership with Travelodge
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Helpful?
Thank M S
TravelodgeUK, Nicolas from the Social Media team at Travelodge Burton A38 Southbound, responded to this review

Thank you for sharing your experience. Feedback is really important to us and detailed comments like yours will help us in improving our services. We will ensure our hotel team receive a copy of your review and we do apologise for any disappointment that has been caused on this occasion. We hope that there will be another occasion to welcome...

Biggleswade
Reviewed 19 May 2016

special mention to mick & Eileen Lee my wife fell over and bruised her hand/wrist during the day mick got an ice pack and towel to put on her hand/wrist for the to ease the swelling he also so gave us extra tea bags &milk mick also rang us on mobile to tell us that traffic cones were being put...

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Helpful?
Thank Kenneth B
TravelodgeUK, Shannon from The Social Media Team at Travelodge Burton A38 Southbound, responded to this review

Thank you for your feedback about our team member Mick, we will make sure to pass this on to the hotel for you. We aim to provide an enjoyable stay for all of our guests and we are delighted to see this has been achieved. Thanks again for taking the time to review our hotel, we do hope to see...

Dundee, Scotland, United Kingdom
Reviewed 12 May 2016

Our room was clean and spacious. Staff are very friendly and helpful. Had a problem locating hotel as postcode on paperwork directed us to A38 Northbound Travellodge! Seems to be a common problem when talking to other people. We arrived about 10pm and the female receptionist was amazingly helpful. Big thank you to her. Must say a thank you to...

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Helpful?
Thank Pat L
TravelodgeUK, Nicolas from the Social Media team at Travelodge Burton A38 Southbound, responded to this review

Thank you for taking the time to write a review. We are so pleased to learn that you were happy with the overall experience and found the staff helpful and friendly and your room clean. We strive to give customers an enjoyable stay and we are happy to see that this has been achieved. Feedback such as yours is invaluable...

Isle of Wight, United Kingdom
Reviewed 11 May 2016

Excellent ,clean and welcoming hotel...Only problem was that we had the wrong Post Code on our confirmation form..giving us 20 extra miles to travel on a hot afternoon. We wanted A38SOUTH and were given post code forA38NORTH

Review collected in partnership with Travelodge
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Helpful?
Thank Diana K
TravelodgeUK, Remy from the Social Media Team at Travelodge Burton A38 Southbound, responded to this review

Thank for submitting your feedback. We’re delighted to hear you found our hotel to be excellent, clean and welcoming! However, please accept our sincerest apologies for the miscommunication that occurred with the postcodes. We will ensure your comments are noted and we do hope you stay with us again in the near future.

Reviewed 2 May 2016 via mobile

Staff very friendly. Only food available a horrendously overpriced breakfast option. Small box of cereal, juice, yogart, piece of fruit. £5. What!!! Ran a bath and the water was yellow. Ran it again and still yellow. Used it anyway, closed bathroom door and someone else pants and socks on the floor. Not good. Only food was a two mile drive...

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Helpful?
Thank David H
TravelodgeUK, Charlotte from The Social Media Team at Travelodge Burton A38 Southbound, responded to this review

We apologise for the issues you experienced during your stay with us and we would like to look into this further for you. May we kindly request you contact us via our website so our customer service team can investigate your comments. Thank you again for posting your comments and we hope to hear from you soon.

Rochdale, United Kingdom
Reviewed 1 May 2016

We were welcomed by Eileen, who was incredibly welcoming and friendly, and most definately deserves a mention. We stayed in Room 15, which was a great size room and extremely clean and was also at the back of the hotel, we couldnt hear any noise from the busy A38 The bed was so comfortable, i had a great nights sleep....

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Helpful?
Thank Leanne C
TravelodgeUK, Charlotte from The Social Media Team at Travelodge Burton A38 Southbound, responded to this review

Thank you for bringing your positive review to our attention about our team member Eileen, we will make sure to pass this on to the hotel for you. We aim to provide an enjoyable stay for all of our guests and we are so pleased to hear this has been achieved. Thanks again for taking the time to review our...

Truro, United Kingdom
Reviewed 1 May 2016

A bit tricky to find with a sharp turning off the dual carriageway, could do with a larger sign. Once inside a very warm welcome was received and reception could not do enough to make our stay perfect in every way.

Review collected in partnership with Travelodge
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Helpful?
Thank debbiemS113IG
TravelodgeUK, Karen from the Social Media Team at Travelodge Burton A38 Southbound, responded to this review

We appreciate the time you have taken to review our hotel. It’s really important to us that our staff provide a fantastic service to our customers and remain professional at all times so we are so pleased to learn that this was delivered. Feedback is invaluable and a copy of your comments will be forwarded to the Hotel Manager. Thank...

Hadleigh, England, United Kingdom
Reviewed 30 April 2016

Staff friendly and very helpful room spotless lovely bathroom plenty of hot water only thing missing was hair dryer ! Weather was bitter cold but room cosy and warm.will defenately use again,the best Travelodge we have stayed in so far.

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Helpful?
Thank Tina S
TravelodgeUK, Charlotte from The Social Media Team at Travelodge Burton A38 Southbound, responded to this review

We're so pleased to learn our hotel team were helpful and friendly during your recent stay with us at our Burton A38 Southbound Travelodge and we're happy to hear your room was clean. We can confirm hairdryers can be obtained from the reception team should these be required. Your feedback is important to us and we will be sure to...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Room types
  • Accessible rooms
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access

Additional Information about Travelodge Burton A38 Southbound

Address: A38 Southbound Lichfield Road | Barton-under-Needwood, Burton upon Trent DE13 8EH, England
Region: United Kingdom > England > Staffordshire > Burton upon Trent
Price Range: £29 - £55 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Travelodge Burton A38 Southbound 2*
Number of rooms: 40
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Also Known As:
Travelodge Burton a38 Southbound Hotel Burton Upon Trent
Burton Upon Trent Travelodge
Burton Upon Trent Travel Lodge
Travelodge Burton Upon Trent
Travel Lodge Burton Upon Trent
Travelodge Burton A38 Southbound Burton Upon Trent, Staffordshire
Hotel Style:
#1 Best Value Hotel in Burton upon Trent
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Questions & Answers

Here's what travellers have asked, with answers from Travelodge Burton A38 Southbound staff and other travellers.
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Carrbridge, United Kingdom
3 months ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Back room away from very busy road”
964annb, 10 Oct 2016 | Read review
“Family rooms offer best value.”
andymO8211WH, 6 Oct 2016 | Read review
“room 10 is very good”
KAJCornwall, 17 Sep 2016 | Read review
“If my room is anything to go by then there is no good rooms for a comfy stay.”
319kyled, 24 Jul 2016 | Read review
“go somewhere else”
maryc472, 2 Jul 2016 | Read review
5 of 5