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Drayton Manor Hotel

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Drayton Manor Park, Tamworth B78 3TW England
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (674)
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Panoramas (11)
Room & Suite (273)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 04/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Drayton Manor Hotel
Updated 04/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#5 of 10 hotels in Tamworth
Location
Cleanliness
Service
Value
Drayton Manor Hotel is set in a unique location amongst 180 acres of lakes and parkland that was once the home of Sir Robert Peel. It is also a moment away from Drayton Manor Park, home of Thomas Land and Drayton Manor Zoo. Every bit of the luxurious Drayton Manor Hotel caters to the modern family and business traveller. Our facilities include: 148 well appointed contemporary guest rooms including 15 Thomas & Friends themed bedrooms, wireless internet access, air conditioning, Parklands Restaurant, Bar & Brasserie, Carousel Bar with outdoor lounge area, Parkview conference and banqueting suite, Free car parking, Packages available including Drayton Manor tickets.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Bar / lounge
Game room
Mini golf
Books, DVDs, music for children
Children's playground
Taxi service
Parking
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kids' meals
Special diet menus
Wine / champagne
Vending machine
Bowling offsite
Entertainment staff
Patio
Water park offsite
Children Activities (Kid / Family Friendly)
Kids' outdoor play equipment
Highchairs available
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Gift shop
Non-smoking hotel
Outdoor furniture
Picnic area
ATM on site
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Refrigerator
Flatscreen TV
Bath / shower
Room service
Safe
Telephone
Wardrobe / wardrobe
Iron
Wake-up service / alarm clock
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Family
Languages Spoken
English
2,163Reviews47Q+A100Room tips
Traveller rating
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Popular mentions
Nicola E wrote a review Mar 2021
Camberley, United Kingdom139 contributions27 helpful votes
Great staff, really can't recommend them enough! Really helpful before we arrived and during our stay. Our room was lovely. The restaurant was disappointing. Dirty plates etc when we ate their on the Friday night. Breakfast was limited. Kids struggled as they like choc brioche/ croissants etc and nothing like that available. Limited fruit available too. We will return to the hotel and park but I wouldn't rely on the choice in the restaurant.
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Date of stay: July 2020
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Ruby - Laura C wrote a review Nov 2020
Wigan, United Kingdom132 contributions92 helpful votes
We stayed here for a couple of nights in October, myself with my husband and 4 year old son. The entrance to the hotel has a Thomas the Tank engine carousal that spins round when you press a button, which delighted my son immensely. It was decorated for Halloween, which was lovely and the cauldron key card drops, complete with 'eyeballs' floating in them really made me chuckle. There was hand sanitiser all over the hotel. Staff wore masks and at the bar / restaurant, the tables were meticulously cleaned after each group left. We felt very safe here, from a COVID-19 / hygiene point of view. The hotel room was clean with plenty of storage and space for the 3 of us. It over looked the playground, so my son enjoyed watching the kids play when we were in the room and the beds were comfy. The TV had full freeview channels to choose from. We were happy that there is a mini fridge in the room - that wasn't mentioned on the website when we booked, maybe add that in, as it's certainly a bonus! What we did find strange, was the lack of caffeinated coffee in the rooms. Usually, there's a lack of decaf - but there didn't seem to be any caffeinated coffee sachets in the room , behind the bar or at reception! It was fine - they sorted us some out, i just found it a little odd. In a hotel primarily aimed at families with young children - caffeine is borderline essential :P unless that's why it was hard to find- it had been inhaled by parents in preparation for a day at the theme park? My son absolutely loved the Thomas Tank engine characters embedded into some of the walls, he 'chatted' to them whenever we went past. He also loved looking in the Thomas themed gift shop - i've never seen a Thomas the Tank engine vending machine before!! Genius! The playgrounds are great because they have enough variety for all ages of kids. The only thing I would suggest for those, is lighting. We had promised our son a play in the playground after tea, but as it was dark by 5.30pm, it wasn't possible. We had tea at the restaurant on our first night there. The food was tasty enough, but expensive for what it was. The quality wasn't any better than pub grub, yet it was proper restaurant prices. The breakfast was pretty good though. I've reviewed the restaurant separately. The Carousel car was closed, which was disappointing. There was a woman dong balloon characters in the main bar though - my son was really chuffed with his 'Jack Skellington balloon'. Overall, this hotel is clean, the staff friendly and the bedrooms pleasant to stay in. Drayton Manor theme park is the other side of the car park, only a 5 min walk away, which is fabulous and it's located in a great place for other attractions too (we went to the Snowdome and Statfold Railway museum, both fab and nearby). The hotel is great for kids, with it's Thomas the Tank engine theme and ample playground facilities. The Thomas room was fully booked when we went, but we will definitely be looking at staying in one of those next time. We had a fab time, but i took off a star because the dinner quality at the restaurant was low, the cocktail bar was closed (with no reason given) and the lack of lights by the outside playground was disappointing.
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Date of stay: October 2020
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Laura M wrote a review Nov 2020
Birmingham, United Kingdom3 contributions1 helpful vote
We love Drayton Manor and stay at the hotel and park 2-3 times a year, and have done since our children were little. We visited end of October and felt the hotel was badly set up to deal with the busy half term and the Covid risk. We had a drink in the bar and it was chaos. Tables that hadn’t been cleaned, poor service so lots of customers going to the bar. I asked for our table to be cleaned and was handed a cloth to do it myself - not what I really want to be doing on holiday! The staff at the hotel were trying really hard - but they were either short staffed or the processes were flawed. We’ll come back but not for a while and decided against booking a Christmas break this year.
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Date of stay: October 2020Trip type: Travelled with family
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Response from Philip Brampton, General Manager at Drayton Manor Hotel
Responded 5 Nov 2020
Thank you for your review, I would like to offer my sincere apologies for the issues you experienced during your recent stay. It's really disappointing to hear your feedback and please be assured that your comments will be taken constructively to allow us to make improvements to the level of service we are providing to our guests. I'm really pleased that you are loyal and returning guests and will understand the high standards that we are used to achieving and please be assured that what you encountered will not be accepted. A significant amount of time and effort has been spent on the development and implementation of the hotel's COVID measures which included a comprehensive training and review program. It's really disappointing to learn that you did not feel anything less than 100% confident in your stay. Once again, thank you for your feedback which I will review with the management team.
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MP123Uk wrote a review Oct 2020
Uk107 contributions46 helpful votes
We stayed here on a stay and play deal and the convenience for the theme park is the only basis we would stay here again. It is literally across the road. Staff were pleasant enough and the hotel has a good play park at the rear for children. The Thomas theme throughout the hotel was also a source of entertainment for children too. The room was ok in size, but it wasn't very clean with rubbish down the side of the bed from the previous guests and it was fairly dusty. It did have a good shower though. Food in the hotel was not good at all! We paid £86 for 4 of us to eat (including drinks) the starter was barely warm although it tasted ok. The options for vegetarians on the main menu is sparse and the bean dish was just ok. The lemon tart was tiny! At £6 it really wasn't good value at all! The kids menu was better value. The restaurant was very busy when we got there and (understandably given the nature of the hotel) had kids running around at all times (trying to make your children stay sitting while others are allowing their children to run around is not easy!!). There was a lady doing balloon modelling which was a nice touch! There were loads of little flies in the restaurant at dinner and breakfast which was really off-putting! The breakfast was average at best and again not great for vegetarians, if you want a vegetarian sausage they have to cook it separately so is a 7-8 minute wait, not ideal for a buffet breakfast. Also, if you want fried egg, you will have to wait for that to be cooked separately too they say another 5 minutes. Scrambled egg and beans were cold. Though there was a good choice of hot drinks, cereal and pastries. I wouldn't say that it is a four start hotel by any means, but as the stay and play price was cheaper than staying in other hotels in the area it makes sense to use it. If we did return, we would definitely eat before we got there and take sandwiches to eat in the evening rather than pay the price for the (not great) food in the restaurant.
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Date of stay: October 2020
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Response from Philip Brampton, General Manager at Drayton Manor Hotel
Responded 5 Nov 2020
Thank you for taking the time to share your review. I am extremely sorry that you were not fully satisfied with your stay and please be assured that your comments have been heard and will be shared with the team. I understand that time spent away with the family is valuable and expensive and should be fully enjoyed by all and clearly on this occasion, basic elements of your stay fell short of expectations, for this I am truly sorry. I certainly hope that you give us the chance to get this right for you by visiting the hotel in future, I can assure you that the experience you received is not to the standard that strive to deliver. Once again thank you for sharing your experience on the site.
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tanni1804 wrote a review Oct 2020
Birmingham, United Kingdom85 contributions16 helpful votes
It was ok we was allow to check in early cause if the rain hick was nice the room was half clean under the bed had peanuts but the staff was nice and helpful. It is a nice hotel and easy to go to the park and relaxed after we didn’t have dinner but we had room services for the kids the food was burn but they change it. We didn’t have dinner we had a take away they deliver to the hotel. W head breakfast it was ok. It should be better but it was ok.
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Date of stay: October 2020Trip type: Travelled with family
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Response from Philip Brampton, General Manager at Drayton Manor Hotel
Responded 5 Nov 2020
Thank you for your review, I'm sorry that you were not fully satisfied with your recent stay, ok is certainly now what we're aiming for. Please be assured that your feedback will be used constructively so that we can continually improve the service we offer to our guests. It is our absolute goal to ensure that each and every guest leaves fully satisfied with their experience. I certainly hope that you give the hotel another try in future so that we can get things right for you. Once again thank you for your taking the time to share your review on the site.
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PRICE RANGE
US$84 - US$174 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandStaffordshireTamworth
NUMBER OF ROOMS
148
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Frequently Asked Questions about Drayton Manor Hotel
Which popular attractions are close to Drayton Manor Hotel?
Nearby attractions include The Staffordshire Regiment Museum (4.4 miles), Statfold Barn Railway (4.3 miles), and Tamworth Castle (1.8 miles).
What are some of the property amenities at Drayton Manor Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Drayton Manor Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Drayton Manor Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Drayton Manor Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Drayton Manor Hotel?
Conveniently located restaurants include Oceans of Tamworth, The Forest Restaurant, and Monsoon.
Are any cleaning services offered at Drayton Manor Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Drayton Manor Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Drayton Manor Hotel?
Many travellers enjoy visiting Middleton Hall & Gardens (2.0 miles), St Ruffins Well (1.8 miles), and Abbey (4.5 miles).
Does Drayton Manor Hotel have any great views?
Yes, guests often enjoy the park view available here.
Is Drayton Manor Hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.