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BEST WESTERN Frensham Pond Hotel

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#1 of 1 Hotels in Churt
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1,022 Reviews from our TripAdvisor Community

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Showing 1,008: English reviews
Banbury, United Kingdom
Reviewed yesterday NEW

A very nice hotel - definitely a cut above the average Best Western - very friendly, helpful and experienced staff; rooms very well prepared, clean; large car park, lots to do in the area. Recently refurbished.

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Thank Ken A
Reviewed 2 days ago NEW

The lunch was excellent with very attentive polite staff who looked after us. Nothing seemed to be a problem and all questions and requests were dealt with immediately. It was a pleasure to be there. I have booked another visit.

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Thank millicent12
Farnham, United Kingdom
Reviewed 3 days ago NEW

Thank you Mala and the team for a brilliant night! The venue location was stunning, the room decorated beautifully, great food and good music. We were looking for a fun Christmas party night without being overly expensive, Frensham Pond delivered.

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Thank Catherineamiddleton
Reviewed 1 week ago via mobile

I ended up at this hotel by accident. Having been working in the area and finding myself leaving late and needing accommodation this was the only place within 25 miles priced below £100. It looked ok, so I booked. The room was freezing! Bearing in mind it was minus 5 outside you'd think the heating would be on, but no,...

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Helpful?
Thank Kaz O
Adriano S, Manager at BEST WESTERN Frensham Pond Hotel, responded to this review

Dear Kaz O, Thank you for taking the time to review your recent stay with us here on Trip Advisor. It is with great shame read that, overall, your experience was not a memorable one for the positive. In regards to your bedroom, would you kindly send me an email with your details so I can ascertain exactly which room...

SE London
Reviewed 1 week ago

We booked two nights B & B in a standard room for a weekend break. The room was tastefully decorated and very comfortable. Sadly, it was equipped with a walk in shower and no bath (just like our home bathroom). After a satisfying full english breakfast, we enquired whether we could change rooms to one with a bath. The young...

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Helpful?
Thank fruitloop99
Adriano S, Manager at BEST WESTERN Frensham Pond Hotel, responded to this review

Dear fruitloop99, Thank you for your review in relation to your recent stay with us at the Best Western Frensham Pond Hotel. Nearly all our Executive, Garden and Superior rooms do have walk in showers therefore I am pleased to see our team were flexible in ensuring that you were able to change to a room that suited your needs....

Berkshire, United Kingdom
Reviewed 1 week ago

The hotel is immaculate and the staff are all very friendly and helpful.we ate in the bar and the food and service was 1st class.our room had stunning views a cross the lake and was extremely comfortable.Will definitely be staying again.

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Thank 705davedog
Adriano S, Manager at BEST WESTERN Frensham Pond Hotel, responded to this review

Dear 705davedog, Thank you for sharing your feedback in relation to your stay with us here on Trip Advisor. I am thrilled our team guaranteed your expectations were met throughout our hotel and I am certain this review will be well received by them. We do have some wonderful rooms overlooking the Frensham Great Pond and although darkness falls upon...

Reviewed 2 weeks ago via mobile

Stayed here as arranged with business colleagues. A catchup meeting close by to a project we have in Surrey. Found everything to be very nice, lovely garden room that was an upgrade so definitely ask to stay in those. Diner was fine and what you would expect, nothing silly, just fine. What was astonishing was the bar. We all have...

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Helpful?
Thank martin c
Adriano S, Manager at BEST WESTERN Frensham Pond Hotel, responded to this review

Dear Martin C, Thank you for taking the time to write a review on your recent experience with us at The Best Western Frensham Pond Hotel. I have reviewed the bar incident fully and can confirm although we do offer lemon, lime and cucumber with our Gins, this was not offered to you and your guests. I believe it was...

Plymouth, United Kingdom
Reviewed 2 weeks ago

My wife and I stayed here for three nights, not only to attend a family wedding but also a mini break for ourselves. What a find ! The staff are excellent, the food exceptional, the rooms were clean, tidy and quiet and the setting just adds more to the experience. We had a lovely stay and will certainly return, hopefully...

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1Thank Geoff R
Adriano S, Manager at BEST WESTERN Frensham Pond Hotel, responded to this review

Dear Geoff R, Thank you for the brilliant review you have left us here on Trip Advisor. Taking into consideration you had three nights with us, I am pleased that your overall experience was fondly remembered and your plans are to return to us soon. Until then, I wish you and your wife all the best and thank you for...

Brough, United Kingdom
Reviewed 2 weeks ago via mobile

Arrived late, and in the dark, so didn't get a feel for the location or the premises. Probably too tired to care! Dawn over the tranquil lake was glorious. Hotel is situated near the "pond" which is in fact a couple of large lakes. I would imagine that it would be heaving in the summer Excellent staff that were always...

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Helpful?
Thank Jonathan H
Adriano S, Manager at BEST WESTERN Frensham Pond Hotel, responded to this review

Dear Jonathan H, We thank you for taking a moment to share your experience of our hotel here on Trip Advisor. It is reassuring to note that with the hiring of a fair number of new recruits, they are settling in well and immediately taking great care of our guests. We hope to build on that and form an incredibly...

Farnham, United Kingdom
Reviewed 2 weeks ago

Frensham Pond is a great place to stay. The facilities are very good, rooms are lovely and of very good quality. The staff are really helpful and welcoming. I have come here a lot over the last few years, and they are always making improvements. They really do seem to care about their guests.

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Helpful?
Thank Jennie G
Adriano S, Manager at BEST WESTERN Frensham Pond Hotel, responded to this review

Dear Jennie G, Thank you for writing your feedback relating to your experience here at The Best Western Frensham Pond Hotel. On behalf of the team here we thank you for your acknowledgement of our efforts, it is really very much appreciated. Thank you for your continued loyalty and I am pleased that once again, you have enjoyed an enjoyable...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Free Parking
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
Welcome to BEST WESTERN Frensham Pond Hotel.BEST WESTERN Frensham Pond Hotel in Farnham, Surrey is set in one of the country's most picturesque and peaceful locations, overlooking the magnificent Frensham Great Pond. Here you can relax in a truly rural setting, whilst access to the motorway networks and shopping centers is a short five-minute drive away. RECENTLY REFURBISHED TO 4 STAR STANDARD. All bedrooms now with air conditioning Fantastic walk in rain and hand held showers Trimiri -Areva Fitness studio coming soon In room safe All our superior bedrooms and garden executive bedrooms now have a fridge. Amazing Hypnos Super king beds for a perfect sleep quality. Complimentary mineral water is provided in all bedrooms. Superior bedrooms also have bathrobes and slippers. Built as a private residence in the 15th century and a source of hospitality since the 1700's, the Hotel combines a unique blend of English country house charm coupled with all the advantages of modern convenience. All private and business needs are met here with 53 spacious bedrooms (including 12 secluded garden suites which are very popular), . The superb Watermark Restaurant offering excellent cuisine & wine and three conference rooms, all equipped to the highest standard. ... more   less 

Additional Information about BEST WESTERN Frensham Pond Hotel

Address: Bacon Lane, Churt, Farnham GU10 2QD, England
Region: United Kingdom > England > Surrey > Farnham > Churt
Price Range: £70 - £131 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN Frensham Pond Hotel 4*
Number of rooms: 51
Reservation Options:
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Also Known As:
Churt Best Western
Best Western Churt
BEST WESTERN Frensham Pond Hotel Churt, Surrey, UK
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Frensham Pond Hotel staff and other travellers.
5 questions
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United Kingdom
10 months ago
United Kingdom
10 months ago
London, United Kingdom
over a year ago

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Questions? Get answers from BEST WESTERN Frensham Pond Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room overlooking the Pond - the main visitor attraction”
 of 5 bubbles kena812, 8 Dec 2016 | Read review
“The superior rooms all have baths, the standard do not!”
 of 5 bubbles fruitloop99, 30 Nov 2016 | Read review
“Get a room . With a lake view”
 of 5 bubbles 705davedog, 28 Nov 2016 | Read review
“take your own pillow!”
 of 5 bubbles Bruski_11, 17 Nov 2016 | Read review
“Have a garden room with balcony .”
 of 5 bubbles Z8911QOkarenp, 31 Oct 2016 | Read review
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