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Croydon Park Hotel

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944 Reviews from our TripAdvisor Community

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Showing 832: English reviews
Notts
Reviewed 4 days ago NEWvia mobile

Travelled to Croydon for my cousins 70th birthday party with my mum who is in her 70's and my wife. Needed somewhere to stop close enough to catch a taxi to the venue at the Sparrowhawk pub in Crystal Palace. Receptionist really helpful she arranged for mum to have a room adjacent to ours and booked us a taxi.We booked...

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Thank Podso
Dalton on Tees
Reviewed 5 days ago NEW

Visited this hotel again for their New Year buffet and disco and once again, was not disappointed. The food was delicious - served buffet style with a selection of cold courses as starters eg prawns, smoked salmon, lobster, various salads, cold meats and savouries. The main courses were just as tasty- beef, chicken curry, roast lamb plus a vegetarian option...

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Helpful?
Thank GwynethG306
Derry, United Kingdom
Reviewed 2 weeks ago via mobile

Room didn't lock on first night, not moved until next day, second room also didn't lock moved to third room next day. No help offered to move luggage and no discount. Rooms not at all soundproof can hear conversations in next room

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Helpful?
Thank Susan0508
croydonpark, Deputy General Manager at Croydon Park Hotel, responded to this review

Dear Susan0508 I am sorry to hear that you had problems with the locks on your doors. This is very unusual, but I can only imagine that this created some level of inconvenience and I am very sorry about this. I will speak with my colleagues as you certainly should have been offered some help in moving your luggage. It’s...

Reviewed 2 weeks ago via mobile

Considering this is a 4* hotel I am so disappointed. Check in was for 3pm but the room wasn't ready. 45minutes later and still wasn't ready. The pool was closing at 5pm therefore the children didn't get a chance to use the pool. When we finally were able to get into our rooms there were literally one coffee and one...

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Thank sabrina m
Reviewed 2 weeks ago

Disappointing New Years Eve Party on 31.12.16. Overpriced food which was late and not as good as it used to be and very very very late start for dance music which in total lasted for only for about 2.5 hours. Boring night. Never going again.

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Helpful?
Thank Ayfer H
croydonpark, Deputy General Manager at Croydon Park Hotel, responded to this review

Dear Ayfer H Having our guest leave us having had a wonderful visit is something we aim to achieve, but from your account we did to seem to accomplish this on your recent visit and for this I am truly sorry. All your points will be looked into to see if there was anything that could have been done differently....

Wales, Europe
Reviewed 2 weeks ago via mobile

Having stayed here a few years ago we decided to return. The place is spotlessly clean and rooms comfortable. Staff are very welcoming and friendly. The breakfast has great choice and is very well prepared. Tried the evening 5 course eat-as-much-as-you-like buffet for just over £20. Everything we tried was lovely. Good vegetarian choice too. Great value for money all...

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Helpful?
Thank GeryrEfail
croydonpark, Deputy General Manager at Croydon Park Hotel, responded to this review

Dear GeryrEfail Thanks for leaving us a review here. Your kind words are truly appreciated and will be passed to my colleagues. We hope it wont be another few years before we see you again. Kind regards Juanita Bailey Deputy General Manager

Belper, United Kingdom
Reviewed 2 weeks ago via mobile

Booked here for the third year and still good value for money when booking online. Easy to find, short walk to trains and trams. Croydon centre only 5 minute walk away. Previous two times managed to prebook interconnected rooms but this time we had to wait for day of arrival to arrange which was a shame as it made us...

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Helpful?
Thank Craig B
croydonpark, Deputy General Manager at Croydon Park Hotel, responded to this review

Dear Craig B We are very happy to see that your annual stay with us is still great for you and your family. We look forward to hosting you in 2017. Kind regards Juanita Bailey Deputy General Manager

Warwick
Reviewed 3 weeks ago

Ignored at reception on arrival, but another guest arrived after me and was dealt with first. After a previous noisy stay I had requested a quiet room and was consequently given a room next to a family with a baby that screamed all night. On check out, I was told that the hotel had debited my card an extra £50...

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Thank CarolineWarwick
croydonpark, Deputy General Manager at Croydon Park Hotel, responded to this review

Dear CarolineWarwick I am very sorry to see that you felt ignored by the Reception team. I can only imagine that another guest being served before you was an over-site, seeing that you were there first. Sorry you found our staff hard to understand. This will be brought to the attention of the Reception Manager. Kind regards Juanita Bailey Deputy...

Canada
Reviewed 3 weeks ago

Stayed here 2 weeks ago, the hotel is old fashioned and does need to be modernised, however the location and staff make up for this. Reception very friendly, in particularly Zoe, who helped us all throughout our stay. The food is average, breakfast however was nice with many options, I would recommend. Try to stay in an Executive Room, not...

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Helpful?
Thank r0chelle101
croydonpark, Deputy General manager at Croydon Park Hotel, responded to this review

Dear r0chelle101 Thanks for staying with us and for leaving this review. Your kind comments will be passed to my colleagues. I am sure Zoe will be happy to have received special mention. We hope to see you again in the near future. Kind regards Juanita Bailey Deputy General Manager

Reviewed 3 weeks ago

East Croydon is quite convenient for travel to Central London as well as to Gatwick Airport. This hotel is less than a 5 minute walk to the train station. The hotel could probably use a bit of updating but it is fine as it is and offers tremendous value for the price.

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Helpful?
Thank James R
croydonpark, Deputy General Manager at Croydon Park Hotel, responded to this review

Dear James R Thanks for staying with us and we hope to see you again soon. Kind regards Juanita Bailey Deputy General Manager

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The warmest Welcome in Croydon...Look no further than Croydon Park Hotel London for all you would expect from a great 4* experience.We've just been through a fantastic refurbishment of our lobby and one floor of bedrooms to ensure your stay is an enjoyable and memorable one.When choosing your next break in London, be it leisure or business what more could you ask for than a great location in the metropolitan center of Croydon, a newly refurbished hotel, FREE WIFI, great values as well as a team of friendly and experienced staff to make your stay one to remember.Getting here could not be easier, we are 15 minutes off the M25, from Gatwick Airport we are just 15 minutes and East Croydon Station is just a stone's throw from our doorstep, as is Croydon's tram-link. By train you will be in London's West End in just 15 minutes.Car parking available £5 per day for residents. ... more   less 

Additional Information about Croydon Park Hotel

Address: 7 Altyre Road, Croydon CR9 5AA, England
Region: United Kingdom > England > Greater London > Croydon
Price Range: £55 - £99 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Croydon Park Hotel 4*
Number of rooms: 211
Reservation Options:
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Also Known As:
Croydon Park Hotel Surrey
Hotel Style:
#1 Luxury Hotel in Croydon
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Questions & Answers

Here's what travellers have asked, with answers from Croydon Park Hotel staff and other travellers.
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Questions? Get answers from Croydon Park Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“did not sleep here.”
 of 5 bubbles GwynethG306, 14 Jan 2017 | Read review
“Don't bother trying- you will be ignored!”
 of 5 bubbles CarolineWarwick, 29 Dec 2016 | Read review
“Rooms towards the pool are quieter. Corner rooms may be noisier.”
 of 5 bubbles aurorahah, 21 Dec 2016 | Read review
“Ask for quiet rooms as the wall are not thick enough.”
 of 5 bubbles yo3177, 7 Dec 2016 | Read review
“Take ear plugs. Avoid adjoining rooms.”
 of 5 bubbles robmD3149LM, 2 Dec 2016 | Read review
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