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Croydon Park Hotel

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Croydon Park Hotel
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1,000 Reviews from our TripAdvisor Community

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Showing 882: English reviews
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Chandler, Arizona
Reviewed yesterday NEW

Checked in 4/18/17. Checked out 4/26/17 Nothing special about this facility. Americans, you will find this hotel to be on par with a motel six. The room is blah as can be. No personality and they clearly did not hire a designer. Short on outlets. I had to ask to have the bathtub cleaned. I take baths and noticed it...

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Thank azjpjohnson
Norwich, United Kingdom
Reviewed 2 days ago NEWvia mobile

I have recently experienced a stay in your hotel and feel compelled to write a review of my experience about the service provided by your staff team. On arrival I asked the receptionist, Jennifer what time I could book in, I acknowledged I had arrived early however, her attitude to my query was extremely poor and dismissive. I returned later...

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Thank PaulinNorfolk
A TripAdvisor Member
Level Contributor
5 reviews
4 hotel reviews
4 helpful votes
Reviewed 2 days ago NEWvia mobile

Nice comfortable place to stay - I stayed twice over 2 weeks. I really can't fault the place apart from the checkout process , so slow and the staff have trouble moving fast - one person on the desk and around 10 in que - on both occasions the reception staff had a really defensive approach, probably under pressure themselves...

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Thank A TripAdvisor Member
A TripAdvisor Member
Level Contributor
1 review
Reviewed 3 days ago NEWvia mobile

Hotel **** but , when I arrived to hotel unpack , I went to bathroom and find poo , been called to reception and ask to Someone check the room , awaiting 30 min , no one show up in my room , I spoke with the hotel reception next day and didn't apologies Never again I can send pict

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Thank A TripAdvisor Member
Norwich, United Kingdom
Reviewed 1 week ago

I would say that about 30 years ago this would have been quite a classy hotel. Its a pleasant, big hotel, in a pretty good location if you need to go to Croydon. Car parking is iffy, fortunately I was told to park in the disabled bay ! There is a small gym area which was adequate. Not a particularly...

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Thank Kelly B
South Glos
Reviewed 1 week ago via mobile

Stayed one night and paid £75 which included breakfast as was working in Croydon. Pros Excellent location - 5 min from East Croydon station Clean Buffet style dinner was kinda weird but actually very tasty and good choice Very good value for money Cons Very slow check in/reception - almost painful Tired all over - paintwork etc Average breakfast I...

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Thank PantherSouthGlos
Paris, France
Reviewed 1 week ago

Yes it might be cheap but my back is paying the price. I cant believe they actually think its ok to charge some one or even promote a room as a 3 person room with this type of bed. I feel the pipes under the thin layer of this so called mattress. honestly had better sleeping arrangements at a hostel....

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Thank Nick F
London, United Kingdom
Reviewed 2 weeks ago

In my pre TripAdvisor days I have previously stayed at the Croydon Park Hotel a couple of times. Location – located in a very convenient position for travelling to Central London & SE England, including travelling to & from Gatwick airport. Check in – swift & efficient. Room – I had an executive room – the room is extremely comfortable,...

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Thank Mr Harry B
croydonpark, Deputy General Manager at Croydon Park Hotel, responded to this review

Dear Harry B Thanks for leaving us a review here. We are pleased to see that you enjoyed your time with us. Your point is taken regarding the additional socket. We have in fact done so in the rooms that were already refurbished. Your kind comments will be passed to my colleagues, I am sure they will be pleased to...

Norwich, United Kingdom
Reviewed 2 weeks ago

After a busy day we arrived at Croydon Park Hotel, from the point at which a door was opened by the hall porter, we realized that this was a hotel that championed personal and cheery service. Check in was swift and informative. The room which was a family room had 2 single beds pushed together and a bed settee made...

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Thank Fytchy1966
croydonpark, Deputy General Manager at Croydon Park Hotel, responded to this review

Dear Fytchy1966 Thanks for leaving us a review here. I am happy to see that you and your family had a good stay with us. Your kind comments will be passed to my colleagues and I am sure they will be delighted to know that they enhanced your stay. The next time you stay with us, please ask the restaurant...

Reviewed 2 weeks ago via mobile

It was a good 5 night stay. Efficient heater in the room,wifi was bad on the 5th floor so had to move to another room on the 4th floor hitch free.the greatest plus to this hotel is the proximity to east croydon train station.

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Thank Lucy A
croydonpark, Deputy General Manager at Croydon Park Hotel, responded to this review

Dear Guest Thanks for leaving us a review here. e are happy to see that we met your requirements and hoping that we will get the opportunity to host you in the near future. Kind regards Juanita Bailey Deputy General Manager

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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Questions & Answers

Here's what travellers have asked, with answers from Croydon Park Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No sofa beds,”
945nickf, 17 Apr 2017 | Read review
“Just talk to the team, they will do their best to help.”
Fytchy1966, 11 Apr 2017 | Read review
“The rooms at the front of the hotel have a view over the law courts”
johnbH6897TX, 6 Apr 2017 | Read review
“Rooms priced well but better facilities with place such as Premier Inn”
grahamwQ8584UN, 15 Mar 2017 | Read review
“High floor”
sanbran, 10 Mar 2017 | Read review
5 of 5