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Holiday Inn Express London Croydon

Traveller (285)
360
Panoramas (12)
Room & Suite (323)

About

Location
Cleanliness
Service
Value
Holiday Inn Express London Croydon is the ideal location for business and leisure travellers visiting Croydon, only 15 mins from Central London by train. The hotel boasts 156 contemporary style, air-conditioned, en-suite bedrooms each with high speed internet access offering guests a comfortable and connected stay .After a great night’s sleep, they enjoy our FREE Hot buffet breakfast All this is coupled with conference facilities for up to 70 people on a dedicated floor. WiFi in the lobby area is free to all guests.
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Property amenities
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Breakfast Available
Business Centre with Internet Access
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Wheelchair access
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Room features
Non-smoking rooms
Good to know
HOTEL CLASS
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Special Offer:Save More on Your Rate
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Location

Full view
94Great for walkers
Grade: 94 out of 100
111Restaurantswithin 0.3 miles
23Attractionswithin 0.3 miles
954Reviews
619Photos
22Q+A
100Room tips
Traveller rating
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  • 104
  • 69
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  • English
Popular mentions
i did stay in your hotel but i am so unhappy cos of your cleaning and breakfast service. The room was so dusty and has blood stains in bed linens. My room was not serviced for 2 days as i didnt have toilet rolls and bought from shop.The corridor was never hoovered during my
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Response from HolidayInnExpressCR, Guest Relations Manager at Holiday Inn Express London Croydon
Responded yesterday
Dear Rosanche585, Thank you for staying at Holiday Inn Express Croydon and thank you for the time and effort to write this review. Your feedback is very important to us and we would appreciate if you would give us more details, like room number and dates when you stayed with us as we would like to investigate it to make sure it will mot happen again. Hope you will have a nice week. Kind regards, Ludmila Chihai Senior Guest Service Manager
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Well I would like to start with a big massive thank you to all the staff at the holiday in express croydon.But mainly to the receptionist for a great service in the 2 months I have been staying here we have had a great level of customer service I was staying here with my partner
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Response from HolidayInnExpressCR, Guest Service Assistant at Holiday Inn Express London Croydon
Responded 3 days ago
Dear Jamie, Thank you so much for this wonderful review. We are so glad that you enjoyed your stay with us! We will make sure the front desk staff and Nicky are informed about your comments. Kind regards, Leah Clifton-Dey - Guest Service Assistant
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The Holiday Inn Express Croydon team for have been so helpful. Giulia and Mitchell always brighten up my day. Nicky makes everyone feel welcome and well fed - breakfast is something to look forward to! Thank you so much.
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Response from HolidayInnExpressCR, Guest Service Assistant at Holiday Inn Express London Croydon
Responded 3 days ago
Good evening, Thank you so much for taking the time to leave us this review! We will make sure Giulia, Mitchell and Nicky hear about your kind comments. Kind regards, Leah Clifton-Dey - Guest Service Assistant
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Jury's Inn Croydon is an ideal location if you fly into Gatwick Airport visiting London. Less than half an hour from the airport the hotel will store your luggage if you arrive too early for check-in and will also facilitate you in storing it if you have a late flight on
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I stayed here a week or so ago, and it was really pleasant. I’ve got to grips with the breakfast routines etc and for the money, you’d struggle to beat it. Fantastic staff, good breakfast. Recommend it
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Response from HolidayInnExpressCR, Guest Service Assistant at Holiday Inn Express London Croydon
Responded 3 weeks ago
Dear Jonathan, We are really glad to know that you enjoyed your stay with us! We will pass on all the messages to our staff and we hope to see you again soon! Kind regards, GSA - Leah Clifton-Dey
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12345664
Do the lifts require a key to get to the floors?
Yes you need the room key to get access to any floor , at times the key does not work but the staff are helpful they activate your card immediately
0 votes
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In the public car park next door can you park longer than 24 hours? Thank you.
Hello, If you park for 24 hours at the Q Park the rate is £10.00 if you pay at the reception. If you stay more then 24 hours will be another pay for the next day, if you stay less then 6 hours will be charged per hour, if you stay more then 6 hours will be charge for 24 hours £10.00 Kind regards, Ludmila Chihai Senior Guest Service Manager
0 votes
Yes they do have😊
0 votes
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Do you have hair salons near your hotel?
Dear sharifa90, Our hotel is based 2 min walk from the high street. Croydon has plenty of hair salons. Kind Regards, Ugne Valinciute Guest Services Manager
0 votes
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"Higher floors generally keep away from the noise in the alleys of a night time i.e. the Primark loading bay opp. the x09/x10 rooms"
"Just don't go there"
"Higher floors (5-9) quieter, but lifts are busy so sometimes a long wait for it to arrive"
"bring ear plugs"
"Go somewhere else"
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PRICE RANGE
US$64 - US$132 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express london croydon hotel croydonexpress london croydonlondon holiday inn
LOCATION
United KingdomEnglandCroydon
NUMBER OF ROOMS
156
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