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Holiday Inn Express Epsom Downs

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#1 of 6 Hotels in Epsom
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Holiday Inn Express Epsom Downs
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501 Reviews from our TripAdvisor Community

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Reviewed 3 days ago NEWvia mobile

I stayed here for work. Location is perfect and the room was clean and tidy. The best thing was all the staff. They provided great customer service. Greeted me with a smile and happy to help with anything I needed. I will defently stay here again.

Thank Stephen H
Harrogate, United Kingdom
Reviewed 6 April 2017

Friendly and efficient check in with Kelly on reception. Our room was a good size, very clean and had a superb view of the race course and the Downs. The hotel in general was also spotlessly clean and well looked after. We had a comfortable nights sleep and despite the hotel being almost full, it was very quiet. Breakfast was...

Thank SandyD32
About Hotel's Favourite Review
HIEEpsom, Manager at Holiday Inn Express Epsom Downs, responded to this review

Thank you for you lovely informative review and you recommendation. We look forward to welcome you back next time you are visiting your family. Kind Regards Laura Leary Sales Manager

London, United Kingdom
Reviewed 4 days ago NEW

we stayed here for 1 night as we had a wedding at epsom. i had booked 4 rooms, 1 which they had trouble locating, the room we were given had ants crawling round every where so we asked to be moved was given another room but had to wait for the child's bed to be put out. room was really...

Thank JJP15
Reviewed 1 week ago NEW

Very clean and comfortable. Good sized room. Good breakfast. Good ambiance. Excellent staff. Did not try evening meal which looked a bit basic with most folk eating in the lounge area with food on their knees. We arrived at 11am and the room was already ready.

Thank Hotfrog99
Catterick, United Kingdom
Reviewed 1 week ago via mobile

Stayed at the Holiday Inn Express Epsom Downs. Excellent location just south of London with easy access to railway. Clean and welcoming hotel with plenty of parking and good selection of breakfast foods and the all important WiFi 😊

Thank Beverly B
HIEEpsom, Manager at Holiday Inn Express Epsom Downs, responded to this review

Dear Beverly, Thank you for a lovely review. So pleased you enjoyed your stay and found the hotel to be clean and welcoming. Kind Regards Laura Leary Deputy Manager

Houston, Texas, United States
Reviewed 1 week ago

The hotel staff were all friendly and helpful, quick service in the lobby bar. The breakfast selection was excellent. A few pubs within walking distance. The room though felt a bit spartan; the closet was just a small open concept shelving unit, which made it a bit awkward to find someplace out of the way to stash my suitcase. There...

Thank Donald B
HIEEpsom, Manager at Holiday Inn Express Epsom Downs, responded to this review

Dear Donald, Thank you for your review and for choosing to stay with us. Sorry if you felt there were some short comings with the Express brand, maybe a full service hotel may suit your needs better. I will investigate the water issue you mentioned with my maintenance manager as this is not usually the case, so sorry for any...

Tring, Herts
Reviewed 1 week ago

A group of us stayed as we were dining and visiting nearby locations. On arrival we asked for a quiet room and that was no problem. The rooms are a good size and the bathrooms are fine (clever use of the bathroom doors and overall space). Breakfast has a good range of buffet food (hot and cold) and both the...

Thank lizzyb28
HIEEpsom, Manager at Holiday Inn Express Epsom Downs, responded to this review

Dear Lizzyb28, Thank you for a lovely review and for staying with us. So glad to read your group enjoyed their stay. We hope to welcome you back again next time you are in the area. Kind Regards Laura Leary Deputy Manager

San Francisco
Reviewed 3 weeks ago via mobile

We decided to break up our journey by staying here overnight. It was a real plus to be right next to Epsom race course and seeing the horses been exercised. We had a very adequate room with a decent shower and comfy bed. The buffet breakfast was fresh, with lots of choice and a decent cuppa. Not the dried up...

Thank Alison W
HIEEpsom, Manager at Holiday Inn Express Epsom Downs, responded to this review

Thank you for your review and for choosing to stay with us on your trip. We are so pleased you enjoyed your stay. Kind Regards Laura Leary Deputy Manager

Weston-super-Mare, United Kingdom
Reviewed 4 weeks ago

All the usual HIE characteristics but in a very attractive location adjacent to the Epsom Downs Racecourse. We have stayed here a couple of times before and recommend it without hesitation, but as always you will get a better rate booking online in advance rather than just turning up. Normally the hotel is quiet but we were allocated room 133...

Thank Johnwsm99
HIEEpsom, Manager at Holiday Inn Express Epsom Downs, responded to this review

Thank you for your review and for choosing our hotel. We are sorry you were distrusted during your stay, the hotel does get very busy. Should you be back again soon please do let us know and we would be happy to make room requests for you. Kind Regards Laura Leary Deputy Manager

A TripAdvisor Member
1 review
Reviewed 19 April 2017 via mobile

We stayed at the hotel with the Chessington package. After a long day at Chessington we were looking for a nice quiet night,but there was a wedding party till 4am. I complained about the noise few times at the reception. .no response. Never again. ..

Thank A TripAdvisor Member
Peter C, Manager at Holiday Inn Express Epsom Downs, responded to this review

Dear Mr Jiri I was disappointed to hear that you did not enjoy your stay with us. Please contact me directly on deputy.epsom@holidayinnexpress.org.uk to discuss this matter further Kind Regards Peter C - Deputy GM

163 photos of this hotel

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Management photos: Courtesy of the property manager

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04/06/2017 05/06/2017
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  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Located on the grounds of Epsom Racecourse, 2 miles from Epsom town centre, you will find our wooden chalet style exterior in keeping with the peaceful rural surroundings. Each of the 120 Holiday Inn Express London Epsom Downs bedrooms are contemporary, bright and spacious with a comfortable bed that makes falling asleep easier than ever before. Relax on crisp white linens and your choice of pillows. Each room is modern and recently refurbished and has a en suite with refreshing power shower and a set of fluffy cotton towels to wrap you up in warmth as soon as you step out of the shower. Our Standard hotel rooms in Epsom have a double bed and a foldaway sofa bed to accommodate 2 adults and up to 2 children up to the age of 18. Our twin rooms have two single beds to accommodate up to 2 people. You won't find a hotel closer to Epsom Downs Racecourse. On race days you can even watch the horses being groomed at the stables behind the hotel. For a family day out head to Chessington World of Adventures Theme Park, 4 miles away. We look forward to welcoming you soon ... more   less 

Additional Information about Holiday Inn Express Epsom Downs

Address: Langley Vale Road, Epsom KT18 5LG, England
Region: United Kingdom > England > Surrey > Epsom
Price Range: £76 - £133 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Express Epsom Downs 3.5*
Number of rooms: 120
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Also Known As:
Holiday Inn Express Epsom Downs Hotel Epsom
Holiday Inn Epsom
Holiday Inn Express Epsom Downs Surrey
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Epsom Downs staff and other travellers.
5 questions
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Bournemouth, United Kingdom
8 months ago
Heathfield, United Kingdom
over a year ago

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Questions? Get answers from Holiday Inn Express Epsom Downs staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms on the second floor adjacent to the race track not only have a fabulous view of the racing and London in the distance.”
Andrew151058, 10 Apr 2017 | Read review
“The rooms at the front enjoy the best views”
Harrs003, 23 Jan 2017 | Read review
“top floor, at the back.”
healthyeater41, 7 Dec 2016 | Read review
“Book well in advance for race meetings.”
TommyHealey714, 17 Sep 2016 | Read review
“All rooms seem to be quiet - might be noisier when the Derby is on!”
TourGuide49, 26 Aug 2016 | Read review
5 of 5
US$124* /night
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Prices are for 1 room, 2 adults
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