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Brook Kingston Lodge Hotel

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Brook Kingston Lodge Hotel
Brook Kingston Lodge Hotel
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570 Reviews from our TripAdvisor Community

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Showing 561: English reviews
Reviewed 5 days ago NEW

Great hotel, awesome staff. Right next to bus stop for easy transportation. Loved this town and hotel on our visit to the U.K. . The hotel is very welcoming and cozy . Not shiny and new. Loved getting a drink at the bar and sitting by the fire after a day of exploring .

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Helpful?
Thank Ellen M
DUmmat, Director at Brook Kingston Lodge Hotel, responded to this review

Dear Ellen M Thank you for choosing to stay with us for your trip to London and I am delighted to read that you found the hotel convenient for travelling both in to Kingston and in to the city. I will pass your kind words onto Mr Upton to share wth all his team and I do hope that you...

Plymouth, United Kingdom
Reviewed 1 week ago via mobile

Clare and I (Richard) stayed for 2 nights at the Kingston Lodge hotel and I must say that we have never had such an outstanding service from the staff and also the management/owner of the hotel. From the first day that we all arrived at the hotel we were shown our rooms, assisted with our baggage and also offered complimentary...

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Helpful?
Thank Richard T
DUmmat, Director at Brook Kingston Lodge Hotel, responded to this review

Dear Richard and Clare Firstly , Congratulations to you both once again from all of us at Brook Hotels. I am delighted that Mr Upton and his team looked after you and your wedding party so well and that you both had such a special day. Kingston Lodge is part of a family owned and I am very pleased that...

Horsham, United Kingdom
Reviewed 1 week ago

Went for afternoon tea on Saturday; the hotel is well placed and easy to find although the carpark is a little small and tight. The food was plentiful and tasty although no choice of different teas on offer and the cup and saucer had a big chip on them and the overall décor of the hotel was a bit shabby...

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Helpful?
Thank Simon W
DUmmat, Director at Brook Kingston Lodge Hotel, responded to this review

Dear Simon W Thank you for your feedback today. I am pleased that you enjoyed your afternoon tea and appreciate the rating you have give us. I am sorry that you weren't offered a choice of teas and your constructive comments have been passed on to the General Manager so that we can maintain and improve our standards in the...

Hutton, United Kingdom
Reviewed 2 weeks ago via mobile

Stayed one night after a visit to twickenham. Place is looking tired, as was our room, clean enough though. Enjoyed a nice lunch, good service from bar staff. Dinner was ok but the restaurant was very cold, we asked for the heating to be turned on (as did other diners) but didn't make andy difference. Waitress was attentive and very...

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Helpful?
1Thank Steveb_196607
DUmmat, Director at Brook Kingston Lodge Hotel, responded to this review

Dear Steveb_196607 I am sorry to read that your room at the Brook Kingston Lodge Hotel did not meet with your expectations on this occasion. Many of the bedrooms have been redecorated and the remaining ones will be completed as part of a rolling programme of improvements that we have underway across the group. I am pleased that you enjoyed...

Worcester, United Kingdom
Reviewed 2 weeks ago

Excellent Hotel, room was very clean comfortable & airy. Welcoming staff providing excellent service & food, breakfast & dinner. One of the best & nicest hotels I have stayed. I look forward to my next visit. Thank you all.

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Helpful?
1Thank churchillphilip
DUmmat, Director at Brook Kingston Lodge Hotel, responded to this review

Dear churchillphilip Thank you for your wonderful rating and reviewing your recent stay wth us at The Brook Kingston Lodge Hotel. It is always very rewarding for me to pass on such comments to Mr Upton to share with all his team . I am delighted that you enjoyed your stay and of course we all look forward to welcoming...

Reviewed 3 weeks ago

This property is a typical family style small hotel with excellent staff who were very welcoming and accommodated all of our needs. Travelling with two young children, flexibility in service, food, accommodation needs and child friendliness are a must and the Brook Kingston Had all of these. We had managed to 'collect' an extra child quest on the way but...

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Helpful?
Thank TonyCarters
DUmmat, Director at Brook Kingston Lodge Hotel, responded to this review

Dear TonyCarters It is wonderful to read that you and your family felt so at home and welcome during your recent stay with us at Kingston Lodge. It was a pleasure for Nitish and all the team to look after you on this occasion and , of course,your kind comments will be a great boost to everyone who met you...

Reviewed 3 weeks ago via mobile

Stayed here on saturday after a visit to hampton court , the staff are very attentive and couldnt do enough for you , We had a lovely room which was well equipped with everything you could need They had a well stocked bar and had a whiskey map which my fiancee loved The food was outstanding , we had the...

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Helpful?
Thank Liz T
DUmmat, Director at Brook Kingston Lodge Hotel, responded to this review

Dear Liz T Thank you for choosing to stay with us last Saturday whilst visiting Hampton Court Palace. I am delighted to read that you felt so at home and welcomed by all the team, that you are now considering the Hotel as your Wedding Venue. On behalf of all of us at Brook I wish you many congratulations on...

Heathfield, United Kingdom
Reviewed 3 weeks ago via mobile

Cold cold evening and needed to stay in town for early morning meeting. First plus point was parking outside followed by friendly wellcome at reception and a lovely warm open fire. Room was large, quiet and clean. Ordered some room service and the food was excellent. Great little hotel with a little old world charm.Felt like home slept like a...

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Helpful?
Thank Guy M
DUmmat, Director at Brook Kingston Lodge Hotel, responded to this review

Dear Guy M Thank you for your feedback and rating today. It is always so rewarding for us to be able to read that the Hotel suited your specific business needs and that Mr Upton and his team looked after you so well. Chef will be especially pleased to learn that you enjoyed dining from our room service menu and...

Amsterdam, The Netherlands
Reviewed 3 weeks ago via mobile

Decent beds, good breakfast (enough choice and you can order full english breakfast). Showers bit poor (1,82 meters) could not completely stand up. And view from room was on parking place. Not bad, just for sleeping & breakfast ok

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Helpful?
Thank Sjors80
DUmmat, Director at Brook Kingston Lodge Hotel, responded to this review

Dear Sjors80 I cannot help but be a little disappointed to see your overall rating of the Hotel today. As you can see from earlier reviews on this site, the Brook Kingston Lodge Hotel and our staff usually receive such positive and encouraging comments and although you say that you slept comfortably and enjoyed breakfast I can only apologise that...

Reviewed 4 weeks ago

A very friendly hotel, the room i stayed in was a little "tired" but still comfortable. There is plenty of parking space. Being there on business WIFI was required, altho free, it was a little unreliable Food: - I ate from the bar menu, but both meals were very nice, well presented, not a long wait and tasted very nice....

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Helpful?
Thank Patrick B
DUmmat, Director at Brook Kingston Lodge Hotel, responded to this review

Dear Patrick B I am delighted to read that you had such a comfortable stay with us and that you and your colleagues enjoyed dining with us both in the bar and restaurant. Please accept my apologies for any issues you experienced with the WIFI connectivity, this is not usually a problem but we will of course look into this....

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Amenities

Highlights
  • Room Service
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Breakfast Available
Official Description (provided by the hotel)
Brook Kingston Lodge, an Exclusive Hotel & Wedding Venue Alongside Royal Richmond Park, the 18th century Brook Kingston Lodge Hotel features 66 ensuite bedrooms, a beautiful private indoor courtyard, the Atrium Brasserie and two conference rooms for up to 60 delegates. Dating from 1726, the bespoke rooms at the Brook Kingston Lodge Hotel have free WiFi, comfy beds, quality linens and 24 hour room service. The Atrium Brasserie serves a contemporary British menu using seasonal produce. The Brasserie offers light lunches, dinner and afternoon teas, whilst the stylish Surrey Comet Bar serves popular beers and bespoke wines, alongside our modern bar menu. The Brook Kingston Lodge Hotel is just 6 miles from Central London, a 15-minute drive from Twickenham Stadium, 3 miles from Hampton Court, just 4 miles from Wimbledon and the fun filled West End is a 20-minute drive away. There is free on-site parking and great transport links. The Brook Kingston Lodge Hotel is only 20 minutes from London Waterloo and a ten minute walk from Norbiton Station. It's an ideal base for the M25, M3, M4 and Heathrow Airport is just 7 miles away. ... more   less 

Additional Information about Brook Kingston Lodge Hotel

Address: 94 Kingston Hill, Kingston upon Thames KT2 7NP, England
Region: United Kingdom > England > Greater London > Kingston upon Thames
Price Range: £74 - £719 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Brook Kingston Lodge Hotel 4*
Number of rooms: 66
Reservation Options:
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Also Known As:
Brook Kingston Hotel Kingston Upon Thames
Kingston Hotel Upon Thames
Kingston Lodge Hotel
Brook Kingston Lodge Hotel Kingston Upon Thames, Surrey
Hotel Style:
#1 Green Hotel in Kingston upon Thames
#3 Luxury Hotel in Kingston upon Thames
#4 Business Hotel in Kingston upon Thames
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Questions & Answers

Here's what travellers have asked, with answers from Brook Kingston Lodge Hotel staff and other travellers.
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Questions? Get answers from Brook Kingston Lodge Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Courtyard rooms face inwards and thus traffic noise from Kingston Hill is almost totally eliminated.”
 of 5 bubbles M4628NGrobertj, 30 Dec 2016 | Read review
“Ask for one that has been cleaned properly!”
 of 5 bubbles VernonPL678, 8 Nov 2016 | Read review
“Any of the rooms are good”
 of 5 bubbles jong661, 30 Oct 2016 | Read review
“209 was a nice room very quiet”
 of 5 bubbles janetjohn001, 19 Oct 2016 | Read review
“Chose another hotel if you want a good room”
  • Top of TV Cabinet
  • Saggiest and most uncomfortable mattress EVER
  • Not been cleaned for a while?
 of 5 bubbles OrmskirkWooch, 5 Aug 2016 | Read review
5 of 5