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BEST WESTERN Reigate Manor Hotel

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BEST WESTERN Reigate Manor Hotel
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380 Reviews from our TripAdvisor Community

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Showing 375: English reviews
Melbourne, Australia
Reviewed 2 days ago NEW

Finally got to Hotel after one hour walk.Comfortable Hotel who were very accommodating Comfortable beds and friendly staff -we went out for dinner and they kept the bar open when we returned which was Great. Good breakfasts cooked for you.

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Thank bossylemon
Sutton, United Kingdom
Reviewed 1 week ago via mobile

As usual the Reigate Manor came up to expectations for a surprise trip for my Husband's birthday treat. Dinner excellent the service great. Our waiter was exceptional. Our room good value for money. We'll be back soon

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Thank nan2ten
Buxton, United Kingdom
Reviewed 1 week ago

Hotel not bad but could be better, pillows were rock hard and mattress lumpy, then for breakfast I was served raw poached eggs! Would not be going back, reception staff very helpful on arrival and on check out the other receptionist didn't even look up at us!

Review collected in partnership with Best Western
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Thank andre n
Montevideo, Uruguay
Reviewed 4 weeks ago

Nice hotel. Highly recomended. Comfortables rooms. Nice staff. The breakfast is very good as well, you have a bar and also you can order cooked dishes. They do have parties and events at the hotel that may disturb your stay. However if you can get a room far from the reception, you won´t even hear a thing.

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Thank Stefano R
Giles T, General Manager at BEST WESTERN Reigate Manor Hotel, responded to this review

Hi Stefano R, Many thanks for passing on some feedback on your recent stay. Thank you for your kind comments on the team, room and breakfast. It's always encouraging to hear positive things about the hotel. I am glad that the reception team were able to assist you to make sure you got a room away from any noise, we...

Horley, Surrey
Reviewed 4 weeks ago

What a difference to last week when I attended a Christmas meal at The Bridge House Hotel, just along the road to Reigate Manor. The management would do well to have a look at Reigate Manor to see how it's done properly. Great food. Staff were extremely efficient and friendly. This is the place to go for a great Christmas...

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Thank GeorgieHorley
Giles T, General Manager at BEST WESTERN Reigate Manor Hotel, responded to this review

Hi GeorgieHorley, Thank you very much for taking the time to pass on some feedback about your family Christmas lunch at the hotel. I am so glad you enjoyed your time at Reigate Manor. It's always so nice to read such glowing reviews. I will make sure to pass your kind words on to all the staff. Hopefully we can...

Reviewed 4 weeks ago

We attended a Christmas Dinner and Dance event here on Friday 16th December. We had two tables in a room of about 150 people. Other party goers seemed friendly enough and we even got persuaded to do a whole group Mannequin Challenge! Food/wine was pre-ordered and any changes we made beforehand were not a problem at all. Nothing was too...

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Thank Janet S
Giles T, General Manager at BEST WESTERN Reigate Manor Hotel, responded to this review

Hi Janet S, Many thanks for taking the time to pass on some feedback from your recent usage of the hotel. Thank you for the kind words about your time at the hotel and about our team. I will make sure that this gets passed on to them. We hope to see you back at the hotel soon. Kind regards,...

Greatstone
Reviewed 16 December 2016

A family group of three couples met up at the Hotel for an evening meal and overnight stay. Unfortunately there was a Dinner and Dance on which meant we had to eat in on our own not in the restaurant but in a small separate room. Whilst this was OK, it would nice to have been told about this when...

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Thank Peter F
Giles T, General Manager at BEST WESTERN Reigate Manor Hotel, responded to this review

Hi Peter F, Thank you for taking the time to pass on some feedback from your recent stay. I am sorry that you were not told on booking that we had a dinner dance. It standard practice for our reception team to inform guests of functions taking place within the hotel, so I'm upset to hear this has not happened...

Horley, United Kingdom
Reviewed 12 December 2016

We held our works Christmas Party at the hotel. The food was very good considering they were catering for large numbers. Staff were very helpful at reception and in the conference office on the day and during the lead up to the event. Bedrooms were clean and well equipped. Very reasonable priced for a Christmas Party would recommend

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Thank rachel g
Giles T, General Manager at BEST WESTERN Reigate Manor Hotel, responded to this review

Hi Rachel G, Thanks for the kind review on your time at the hotel. It's always great to read such positive reviews. I am delighted to hear you had a good time and all the staff looked after well, I will pass this back to the team. Hopefully we can look forward to welcoming you back to the hotel again....

Clacton-on-Sea, United Kingdom
Reviewed 12 December 2016

Decent enough hotel. Rooms a little dated but clean and warm. Good parking. Excellent shower. Breakfast was very good with a good selection of cereal, fresh fruit and full English. Would stay again if in the area.

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Thank Jon M
Giles T, General Manager at BEST WESTERN Reigate Manor Hotel, responded to this review

Hi Jon M, Thank you for taking the time to pass on some feedback from your recent stay. Thank you very much for your kind words and I am glad you enjoyed your breakfast. We look forward to seeing you back at the hotel if in the area again. Kind regards, Giles

Reigate, United Kingdom
Reviewed 6 December 2016

Reigate Afternoon Women's Institute enjoyed their annual Christmas lunch at Reigate Manor today. We had pre-ordered our food and informed the hotel of each guests menu requirements. This enabled the waiting staff to serve our meals quickly and more importantly, hot! The food was delicious and the room decorated in the festive spirit. Our thanks to the staff for making...

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Thank Joolsreview65
Giles T, General Manager at BEST WESTERN Reigate Manor Hotel, responded to this review

Hi Joolsreview65, Thank you for taking the time to pass on some feedback from you recent experience at the hotel. I am delighted you were well looked after by our staff. I will pass you kind comments onto our the team. Hopefully we can look forward to seeing you next Christmas time. Kind regards, Giles

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The BEST WESTERN Reigate Manor Hotel offers a prime location in Surrey for any business meeting, conference, wedding reception, civil marriage, birthday party, dinner dance, or simply an opportunity to enjoy our renowned Sunday carvery or afternoon tea in the lounge or restaurant.With 50 bedrooms, our hotel in Surrey can offer every comfort and the conference and banqueting facilities are able to cater for a wide variety of functions - for up to 200 guests. Whatever the occasion, the Reigate Manor Hotel can provide exactly what you are looking for and we would be only too delighted to welcome you here. ... more   less 

Additional Information about BEST WESTERN Reigate Manor Hotel

Address: Reigate Hill, Reigate RH2 9PF, England
Region: United Kingdom > England > Surrey > Reigate
Price Range: £61 - £109 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Reigate Manor Hotel 3*
Number of rooms: 50
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Also Known As:
BEST WESTERN Reigate Manor Hotel Surrey
Reigate Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Reigate Manor Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room on the sides not at eastern end”
 of 5 bubbles bossylemon, 19 Jan 2017 | Read review
“Far from the reception”
 of 5 bubbles StefanoR460, 23 Dec 2016 | Read review
“Don't book to eat when there is a Dinner Dance on”
 of 5 bubbles peterf586, 16 Dec 2016 | Read review
“Try and stay in one of the back rooms as the main road is quite busy”
 of 5 bubbles jonm71, 11 Dec 2016 | Read review
“I had a room overlooking the rear of the hotel - probably quieter”
 of 5 bubbles KarenE758, 21 Nov 2016 | Read review
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