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Holiday Inn London Sutton

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Traveller (83)
Room & Suite (160)
Dining (85)
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Overview
  • Excellent25%
  • Very good43%
  • Average22%
  • Poor6%
  • Terrible4%
Travellers talk about
“stayed here”(80 reviews)
“town centre”(23 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (541)
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206
116
32
23
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All reviewsstayed heretown centremilk and cookieschessington world of adventuresleisure facilitiestwo double bedsswimming poolsteam roomtrain stationair congood sizebreakfast staffhigh streetboth morningsexecutive roomper nightcar park
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1 - 5 of 510 reviews
Reviewed 2 days ago via mobile

Good things - Location - FOC Shower and Swimming pool Improvements - Staff's courtesy (few if them were helpful however few slightly gross) - Breakfast Menu - Rooms need to be at par with international standards - Hotel looks vintage, needs renovation to look like...More

Thank MohitSinghal
Hotel's Favourite
Reviewed 2 weeks ago

My wife and I had our wedding reception here and stayed the night. It was excellent. The food at our reception was very good. We had a selection of finger foods and all of them were fabulous. Our room was clean and comfortable with a...More

Thank Tiki81
Response from Denise K, Front Office Manager at Holiday Inn London SuttonResponded 2 weeks ago

Thank you for taking the time to review your stay with us. Your feedback is truly appreciated and I will passed the comments on to all the team. Congratulations on you marriage, I hope you will visit again, perhaps to celebrate your anniversary.

Reviewed 3 days ago

During the 28th March and 1st April 2018 we stayed at the Holiday Inn London Sutton in Gibson Road. On arrival it was raining hard, but the taxi stopped us under a cover of the hotel with no problem. We found the service excellent and...More

Thank jjmfalcon
Reviewed 1 week ago via mobile

I attended with friends last weekend for a charity dinner. The food was apallibg and the service even worse. Staff were rude and appeared not to care. With one staff member telling a friend of mine if they did not like it stay somewhere else!...More

Thank joanneharding23
Reviewed 1 week ago via mobile

For a stop over it is ok.Really nice staff who are very welcoming .The rooms are tired and the bar area dire, but choice is limited this part of London .I use it every month so can’t complain and there are worse holiday inns ....More

1  Thank Rhechan
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About
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Room Service
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$104 - US$224 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$104 - US$224 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (83)
Room & Suite (160)
Dining (85)
Pool & Beach (17)
Amenities (60)
Questions & Answers
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Carly M
27 March 2018|
AnswerShow all 3 answers
Response from Tim O | Reviewed this property |
It is in the town. However 3 minutes will bring you to the main shopping street and 5 minutes the railway station.
0
Votes
Vonnie500
5 June 2017|
AnswerShow all 2 answers
Response from Denise K | Property representative |
The pool is open from 6:30am - 10pm Monday to Friday at from 7:30 am to 9pm on a Saturday and Sunday. Children, accompanied by an adult may use the facilities during these times.
0
Votes
Vonnie500
5 June 2017|
Answer
Response from 315howardd | Reviewed this property |
taxi
0
Votes
Room Tips
"Rooms on the western side of the Hotel, are the quiet ones."
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"Try a different hotel!"
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"Room 404 had everything we needed."
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"Not room 222"
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