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Holiday Inn Washington

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Holiday Inn Washington
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696 Reviews from our TripAdvisor Community

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Showing 692: English reviews
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Reviewed 5 days ago NEWvia mobile

Booked this hotel as travelling by Newcastle and needed somewhere with a large car park as travelling with a trailer. Out the back is a great large parking area so fitted the bill perfectly as jyat hat off the motorway and no issues to park with a very large trailer. Accommodation is clean and definitely more modern than I expected!...

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Helpful?
Thank Rhys S
Reviewed 1 week ago

The hotel is situated between Sunderland and Newcastle, good service and consistency of quality service with holiday inn , staff was nice , would have given 5 but the lamp was not working and the toilet door was not closing properly

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Helpful?
1Thank Muhammad U
generalmanager195, General Manager at Holiday Inn Washington, responded to this review

Thank for your comments we are pleased you enjoyed our service and staff. Please note your comments have been passed along regards the lamp and bathroom door in your room.

Reviewed 1 week ago

Typical holiday inn staff great, breakfast excellent was pushed for time though so only managed a small taster before leaving ,beds really comfortable ,down side charger socket next to bed didn't work, limited TV channel's and found room WiFi biit of a let down .

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1Thank stevensonstouring
generalmanager195, General Manager at Holiday Inn Washington, responded to this review

Thank you for your comments, I apologise for the socket in your room not working please note I have passed your comment along in order to rectify

Seaham, United Kingdom
Reviewed 1 week ago

I organised a school reunion at the Holiday Inn Washington ,it took place Saturday 11th February. A huge mention and thank you to Sianne who is the function organiser with whom I have worked closely with since start of November last year, nothing was ever too much trouble and she was professional as well as friendly-well done Sianne-a credit to...

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Helpful?
1Thank lisaandant
generalmanager195, General Manager at Holiday Inn Washington, responded to this review

Thank you very much for your comments. We were delighted to host your reunion as it was very much in connection with our local school St Robert's.

Birmingham, United Kingdom
Reviewed 2 weeks ago via mobile

I follow a strictly lacto-vegetarian diet, it was a shame to find their scrambled egg in their hash browns container. I told a member of staff and requested some more hash browns as I do not eat eggs, after a long wait the chef came out and put some more hash browns in with the other hash browns. I asked...

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Helpful?
1Thank 007Singh
generalmanager195, General Manager at Holiday Inn Washington, responded to this review

Many thanks for your constructive comments we do try to deal with all meal; requests , sorry if the chef did not understand that you required 4 hash browns , will look into why they were in with the eggs though this is a little strange . Please do contact a member of the management if we can help with...

Faringdon, England, United Kingdom
Reviewed 2 weeks ago

Spent two nights here and was worried that some of the recent reviews were poor. OK this is a smaller/older hotel in the Holiday Inn chain but it is also cheaper than there usual venues. Yes room was smaller than many but more than adequate with two comfy beds good décor and spotless, the bathroom is small (but as big...

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Helpful?
1Thank Jonathan R
generalmanager195, General Manager at Holiday Inn Washington, responded to this review

Thanks for your review think it hits it right on the nail .

Brighton, United Kingdom
Reviewed 2 weeks ago via mobile

We have just returned from a mid week stay to attend a funeral. The hotel staff were really friendly and nothing was too much trouble we were travelling from Southampton and needed an early check in so we could change. The staff all pulled together to get us our room early which was very much appreciated. The room was very...

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1Thank TeenaB_11
generalmanager195, General Manager at Holiday Inn Washington, responded to this review

Thank you for your positive comments, yes we have a great kitchen team and our food is very good and well priced .

Reviewed 3 weeks ago via mobile

The hotel is clean and fairly well presented but perhaps a bit tired in its decor. The room was spacious except for the bathroom where you had to open the door step in close the door after to do anything in there. Food was ok, typical bar food.

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Helpful?
1Thank Robin S
generalmanager195, General Manager at Holiday Inn Washington, responded to this review

Well not a bad comment as they go . We are proud of our menus and bar food . Shes a grand old lady but has had a recent makeover .

Peterlee, England, United Kingdom
Reviewed 3 weeks ago via mobile

Definitely worth a visit if you like a traditional tasty Sunday roast or are vegetarian as there is an alternative. Nice homely tranquil surroundings and a vast variety of alcoholic or non alcoholic drinks from the bar. Eat at your pace and relax; as it should be , staff are very attentive and friendly. We even met a 'minion' today.

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1Thank MJW998
generalmanager195, General Manager at Holiday Inn Washington, responded to this review

Thanks very much ! It was a great lunch today the Minion was part of our support to Green Fingers and Grace House a local charity. Both charities get a donation from us when they mention either charity when they book lunch on a Sunday . Well worth a visit and great value at £8.95 for one course . Do...

Newcastle upon Tyne, United Kingdom
Reviewed 4 weeks ago via mobile

Another visit with family and friends..... Again it was pleasant and met all our needs the staff were happy and very friendly. Food was good and drinks were all reasonable with live football showing. The bedroom and shower was clean and tidy and as already mentioned it met all the family needs. We are always welcomed and will continue to...

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Helpful?
1Thank David S
generalmanager195, General Manager at Holiday Inn Washington, responded to this review

Thank you for your review. We are pleased to hear you enjoyed your stay and look forward to seeing you again soon.

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Holiday Inn Washington is an ideally located hotel, just off the A1M junction 64. Centrally located between, Historic Durham, Sunderland and Newcastle City The hotel offers a 'Go Green' Environmental Room in association with Tree Appealplanting trees on site and across the UK. This is a well established, comfortable hotel, with free car parking, noted for its friendly staff. The Hotel has a Traders Restaurant a newly refurbished lounge and bar area.Kids Stay & Eat Free*. The hotel has 136 fully air conditioned bedrooms, including family and accessible rooms. Only a short drive from Europes largest Shopping Centre - the Metrocentre, Newcastle City Centre, the award winning Beamish Open Air Museum, Sunderland Glass Centre and Durham County Cricket Ground. The North East coastline and Angel of the North are also within close driving distance.*Terms & Conditions apply. ... more   less 

Additional Information about Holiday Inn Washington

Address: Emerson Road, Washington NE37 1LB, England
Region: United Kingdom > England > Tyne and Wear > Washington
Price Range: £47 - £88 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Washington 3*
Number of rooms: 136
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Also Known As:
Holiday Inn Washington Hotel Washington
Washington Holiday Inn
Holiday Inn Washington Tyne And Wear
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Washington staff and other travellers.
3 questions
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over a year ago
Ely, England, United Kingdom
over a year ago

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Questions? Get answers from Holiday Inn Washington staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Exec rooms were great and worth the upgrade”
 of 5 bubbles lisaandant, 13 Feb 2017 | Read review
“Perhaps ask to inspect the room first”
 of 5 bubbles Review_guys, 14 Jan 2017 | Read review
“Add for a ground floor room near the reception area.”
 of 5 bubbles 853TonyM, 14 Oct 2016 | Read review
“check your room is one of the refurbished ones(don't know if they are all finished)”
 of 5 bubbles DerbyshireSaddler, 10 Oct 2016 | Read review
“Not much to see around hotel so its either housing estate view or car park good rooms though”
 of 5 bubbles Woodzy29, 26 Sep 2016 | Read review
5 of 5