The White Swan Hotel and STONEAGED Restaurant
100 High Street, Henley in Arden B95 5BY England
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About
#2 of 6 hotels in Henley in Arden
Location
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Value
Travellers' Choice
A 16th Century, listed coaching inn on Henley-in-Arden High Street at the heart of Shakespeare's county. Six bedrooms and two Suites tastefully decorated, some with beams. Free WiFi and a full English Breakfast is included in the price for a bed and breakfast stay. Our bar serves local ales, premium gins and finest wines. Bar menu 12-3pm 6-9pm, Sunday Lunch 12-3pm. For a great dining experience book STONEAGED Restaurant at The White Swan Hotel (see its own listing), offering stone baked pizza, stone bowl pasta and amazing lava stone steaks, Mon-Sat 12-3pm 6-8.30pm and Sunday lunchtime too. Group bookings and functions catered for. Look out for live music and shows at Jesters & Jazz.
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Property amenities
Free parking
Car park
Free High Speed Internet (WiFi)
Wifi
Bar / lounge
Restaurant
Banquet room
Non-smoking hotel
Kids' meals
Outdoor dining area
Wine / champagne
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Room features
Telephone
Wardrobe / wardrobe
Clothes rack
Iron
Private bathrooms
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Charming
Languages Spoken
English
Location
71Somewhat walkable
Grade: 71 out of 100
15Restaurantswithin 0.3 miles
5Attractionswithin 0.3 miles
100 High Street, Henley in Arden B95 5BY England
Getting there
Car HireSee all Henley in Arden car hire
277Reviews8Q+A42Room tips
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We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
Traveller rating
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The name over the door says ‘Hotel, Bar and Restaurant’, but this is definitely a pub – albeit a half-timbered, possibly 14th century pub. We arrived looking for Reception and were eventually directed to a small cubby-hole at the end of the bar. Alex Polizzi (The Hotel Inspector) would have a fit, as she thinks it’s very important for Reception to be clearly visible. Staff behind the bar were pleasant enough, but clearly too busy to be doing anything other than serving drinks. There were innumerable small flights of stairs up and down on the way to our room (The Johnson Suite), the décor of which rather defied description. It wasn’t very warm (1º outside), but the bathroom was warm. There was a good-sized walk-in shower, but the grouting was in need of re-doing, especially around the base of the shower cubicle. Wifi was non-existent, at least in our room (it might have been available in the bar.) When we returned after going to the theatre in Stratford, disco/karaoke was blasting out; then a party continued in a room near ours until after midnight. Suffice to say I didn’t get much sleep. Breakfast was freshly cooked and featured the usual ‘English breakfast’ menu. But why no black pudding? Cereal was available, but no fruit. We consumed it to the strains of White Christmas. So, probably not our sort of hotel; but everyone else seemed perfectly happy, so I guess it’s just us. …
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Date of stay: December 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Staff need training in the art of how to speak to customers. Turned up early for our booking to be greeted by the back of a lady who was busy doing “something very difficult” and couldn’t even be bothered to turn round. When she finally turned round, no greeting or apology for keeping us waiting, couldn’t find our booking even when we showed her our booking reference. Said she would clear a table. Then proceeded to carry on doing what she was doing before we turned up. Waited for something to happen, anything but nothing, decided to go somewhere else where We were greeted with a smile and seated straightaway. I think the white swan should take a leaf out of the mounts book
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Date of stay: November 2023Trip type: Travelled as a couple
Room Tip: Try the mount or the black swan
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We booked a table and walked in to be greeted with a lady behind a bar saying I'm busy please wait. 10 minutes later, there was no table, despite the lady saying she would clear and re lay. A waitress walked past with 2 plates of slop, so we walked across the road to be greeted by a polite young man at the Mount. Give your staff some training! We won't return
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Date of stay: November 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Suzieboots wrote a review Nov 2023
Nottingham, England, United Kingdom152 contributions55 helpful votes
Great location and perfect for us attending a party in the town. It’s a 14thC building with lots of stairs and connecting corridors, so if you have accessibility issues it’s a slog. Our room was a bit dated and we found a dirty sock by the bed when we checked in. There was no wifi in the rooms, it just didn’t extend from the bar and the hot water was not as hot as the warnings in the shower. However, the bed was comfortable and the breakfast was very tasty. And there’s free parking which is a plus in Henley. Would probably stay again if in the area.
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Date of stay: November 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
As a group of six, we ordered food but for one couple their choice was unavailable so they chose again. Four meals arrived and the other two only after everyone else had finished eating. It was lukewarm and the plates were cold. The garlic bread wasn’t properly toasted and was inedible. The fire wasn’t lit and the bar was increasingly cold. We feel really disappointed by all this as we are locals and have had many happy evenings in this venue in the past 😢.
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Date of stay: October 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Craig Lovell, General Manager at The White Swan Hotel and STONEAGED Restaurant
Responded 16 Oct 2023
We are so sorry that you encountered these issues with us and take your comments very seriously. We will be investigating and taking appropriate action. We do hope you will come again and please let me know when you do. The chimney is booked in for a sweep this week so we hope to be able to relight the fire by next weekend. Best regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Very old with a lot of character and original features. We stayed in the Samuel Johnson suite over looking the main road. Opposite is the church with hourly clock chimes from 07:00 to 21:00 hrs Staff very welcoming and friendly breakfast to a good standard. Free parking at rear so that was useful.
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Date of stay: October 2023Trip type: Travelled as a couple
Room Tip: Parking at rear of hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Very disappointed, arrived 5 minutes early for our booking of 6 people. Asked if we could order drinks but told no as we were too early and other customers needed to be served first. We did then get offered drinks. 10 minutes later. We then ordered our food, there were a lot of items out of stock, which we were told before we ordered. The waitress came back to tell us they had ran out of sirloins, as they only have sirloins and ribeyes in the menu as steaks this we felt very disappointed with. This should have been disclosed before we ordered. A chef should know how many steaks that have before service starts. Our drinks were given complementary but only because our lead party requested that. We left without eating. I know situations arise in venues with food deliveries ect. But I feel this should have been addressed sooner. I also felt as if we were in the way and not valued as customers. Very very disappointed. As new managers I just hope for your sake this will be addressed quickly to prevent you loosing more customers. …
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Date of stay: September 2023Trip type: Travelled with friends
Value
Location
Service
Room Tip: Usually good hopefully my issue was a one off.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We visited The White Swan in Henley in Arden at 4pm hoping to have something to eat but unfortunately the kitchen was closed. The new landlord came over and chatted to us and kindly offered us a plate of food from the buffet that they had provided for a group and it was absolutely delicious. I look forward to visiting the pub again if that is the standard of food and hospitality. Good luck to Craig the new landlord and his team.
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Date of stay: September 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Craig Lovell, General Manager at The White Swan Hotel and STONEAGED Restaurant
Responded 26 Sept 2023
Thank you so much for your review and we are glad you enjoyed your experience at The White Swan.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
noel s wrote a review Sept 2023
The Royal Town of Sutton Coldfield, United Kingdom3 contributions3 helpful votes
Sunday lunch . We were very disappointed with the limited choice of starters . We were a party of 6 and only 2 ordered them. Main meals arrived and all were excellent and well presented . Will return but would appreciate more choice of starters …
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Date of stay: September 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Craig Lovell, General Manager at The White Swan Hotel and STONEAGED Restaurant
Responded 26 Sept 2023
Thank you for awarding us 5 bubbles, and we have noted your comments regarding the starters. We hope to see you again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Yesterday we held a wake, after my mother’s funeral, at the Stoneaged restaurant at the White Swan. The organisation and the food were both excellent and many of our friends and family commented on that. The staff were very friendly and helpful. My sister and I will certainly recommend this restaurant.
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Date of stay: September 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Craig Lovell, General Manager at The White Swan Hotel and STONEAGED Restaurant
Responded 26 Sept 2023
Thank you so much for taking the time to review us at this difficult time. We were honoured to look after you and your guests.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$141 - US$145 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandWarwickshireHenley in Arden
NUMBER OF ROOMS
8
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Claim Your ListingTHE WHITE SWAN HOTEL AND STONEAGED RESTAURANT - Updated 2023 (Henley in Arden)
Frequently Asked Questions about The White Swan Hotel and STONEAGED Restaurant
Which popular attractions are close to The White Swan Hotel and STONEAGED Restaurant?
Nearby attractions include The Nags Head, Henley In Arden (0.07 miles), The Heritage Centre (0.1 miles), and Henley-in-arden Guild Hall And Gardens (0.01 miles).
What are some of the property amenities at The White Swan Hotel and STONEAGED Restaurant?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at The White Swan Hotel and STONEAGED Restaurant?
Guests can enjoy an on-site restaurant, a lounge, and an outdoor dining area during their stay.
Is parking available at The White Swan Hotel and STONEAGED Restaurant?
Yes, free parking and a parking garage are available to guests.
What are some restaurants close to The White Swan Hotel and STONEAGED Restaurant?
Conveniently located restaurants include The Bluebell at Henley-in-Arden, The Black Swan, and The Curry Republic.
Is The White Swan Hotel and STONEAGED Restaurant located near the city centre?
Yes, it is 0.07 miles away from the centre of Henley in Arden.
Are there any historical sites close to The White Swan Hotel and STONEAGED Restaurant?
Many travellers enjoy visiting Baddesley Clinton (4.7 miles), Packwood House (4.1 miles), and The Heritage Centre (0.1 miles).