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The Carlton Hotel

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130 Railway Terrace, Rugby CV21 3HE England
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US$87
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Traveller (66)
Dining (10)
Room & Suite (3)
Payments made by partners impact the order of prices displayed. Room types may vary.

About

#8 of 13 hotels in Rugby
Location
Cleanliness
Service
Value
Our central Rugby location makes us an ideal choice for your stay. We’re right on the edge of Rugby’s Town Centre and less than 3 miles from the M1, M6 and A45. Whether you’re in Rugby on business or looking for a base from which to explore all that Warwickshire has to offer, come and stay at The Carlton. As an extra incentive, our restaurant is known as one of the best in the area.
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Full view
Property amenities
Free parking
Street parking
Free High Speed Internet (WiFi)
Wifi
Bar / lounge
Restaurant
Non-smoking hotel
Express check-in / check-out
Special diet menus
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Room features
Desk
Telephone
Iron
Wake-up service / alarm clock
Flatscreen TV
Hair dryer
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Centrally Located
257Reviews3Q+A38Room tips
Traveller rating
  • 112
  • 74
  • 35
  • 16
  • 20
Time of year
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Popular mentions
23Sue wrote a review Mar 2020
Bath, United Kingdom34 contributions8 helpful votes
+1
I travel a lot for work, and have a reasonable expectation for budget accommodation. I need to feel safe and I want cleanliness. When I found this hotel online elsewhere, the pictures looked great and the overall score is good, but I have to concur with so many of these poor ratings and reviews. The place is shabby and tired, and my mattress was also ‘like a lumpy sack of potatoes’ - I can honestly say it was the worst I’ve ever slept on and I felt embarrassed for anyone I know to be aware that I was staying in such poor accommodation. BUT I don’t like to put down a hard-working small business, and poor reviews can really effect revenue, so especially now; how could they then ever afford to refurbish? Despite this probably being the worst accommodation I’d ever stayed in: the welcome was warm and helpful, it was clean, and when I said I couldn’t stay in the room that smelled of stale smoke; with no fuss they found me another room, plus I slept well because I was very tired. I just don’t understand the huge variety of reviews and ratings... is it because friends and family make up good ones to compensate for the terrible ones? I spoke to the staff at the time who assured me that they would be looking into my mattress advice from room 5. I sincerely hope they can make the improvements needed and get on track to reflect the bizarrely 4 star rating displayed on reception and the nice photos. Good luck.
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Date of stay: March 2020Trip type: Travelled on business
1 Helpful vote
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ilovemyfood2014 wrote a review Mar 2020
Atherstone, United Kingdom3 contributions3 helpful votes
Excellent location as close to all amenities. Staff very helpful and pleasant as when i asked where certain places where they gave me excellent informed knowledge. Nice breakfast for £7. All in all a nice comfortable stay.
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Date of stay: February 2020
Rooms
Location
Service
Trip type: Travelled on business
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Sonni M wrote a review Dec 2019
High Wycombe, United Kingdom66 contributions35 helpful votes
+1
**** ROOM DOORS DON'T LOCK CHAIR UP AGAINST DOOR ****FILTHY SKUNK SMELLING ROOMS **** RUN DOWN UN SAFE STAIRS TO ROOMS ****RISK TO GUEST HELTH AND SAFTY NO REFUND OR MONEY BACK OFFERED BY MANGER /OWNER WHEN COMPLAINED LOOKED SCRUFFY LIKE JUST GOTNOUT OF BES NOT PRESENTABLE TO CUSTOMERS When we arrived we was met by a middle aged gentleman who never said his name or role at hotel very blunt never signed nothing at check in He showed rooms which was situated right next to carpark at back of reception of the hotel very peculiar layout as can see by pics french doors are reception and a empty restaurant on a Friday night may i add as well businesses didn't seem like it was doing well The first room we was shown was a absolutely SKUNK STINK BOMB SMELL it was that bad a friend who was visiting from overseas who don't have a sense of smell could smell it He then showed us upstairs to the rooms we was given as you can see we had to go up very dangerous slippery steps and never had good safty rails The front door to the rooms in block was a key lock but a very flimsy door a better security door required We was given rooms 10 and 11 one superior one not there wasn't that much difference between the standard and superior rooms just size of room by a view ft if that age of furniture nothing extra facilities whise innrooms or different tea tray offerings which gets me to the absolutely filthy kettle which was past saving the one spoon between 3 people two rooms was nasty looked like been licked beds uncontrollably uncomfortable most of plug sockets dont work glass on top of future near beds move not secured down probably wallpaper all chipped and comine away from ceiling and wall throughout rooms and landings Bathrooms felt grotty half used loo rolls grimy shower towels and bedding poor quality Doors to rooms don't lock properly as no locks in bedroom doors forced to end up buting a chair upto door only securenlocked door was th3 entrance to accommodation We was the only 3 in hotel The whole hotel needs to be closed and refurbished or go out of business before it would be safe for guest to stay
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Date of stay: December 2019Trip type: Travelled with friends
2 Helpful votes
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Mrg9999 wrote a review Dec 2019
West Byfleet, United Kingdom188 contributions24 helpful votes
+1
We usually stay at the travelodge but some some reason it was too expensive for Tuesday in December. We managed a good deal for the Carlton for one night. There is limited parking on site and additional off street parking a short walk away. The room looks a bit tired, the shower was bit hit and miss (no mixer) and too low for me (6ft 3). There were plenty of 13Amp sockets to connect phones etc. The bed was ok. The good bits The staff were very helpful fresh milk to make tea, extra towels and pillows. The bad bits. On the morning of departure the room went dark and all the power was off, luckily we had showered and made tea. The power didn't come back on before we left. The Wifi didn't extend to the rooms at the back of the property though the manager did offer us a room that did.
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Date of stay: December 2019
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Nathan Rogers wrote a review Dec 2019
Burnley, United Kingdom5 contributions
Reluctantly got put here while working away for week, safe to say, I’ll,never stay here again. Upon arrival you get greeted by several people, all of which don’t speak good English at all, making check-in rather difficult. Rooms are very small and have a really strange musky smell and have tiny beds that have seen better days, felt like a bag of potatoes when sleeping on it. The shower wasn’t sealed properly meaning that after a shower you step out into a floor full of water, the bathroom is always freezing due to the very poor heater in there. My towel wasn’t changed for the whole week while I was there, and after asking on the second day, I had a reply of ‘okay, we’ll sort this for you’ I cam back to see the same towel just placed on the radiator. This happened every single day. Thankfully I was passing a shop and popped in to pick up a towel of my own. DO NOT STAY HERE!
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Date of stay: December 2019Trip type: Travelled on business
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PRICE RANGE
US$75 - US$91 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
carlton hotel rugby
LOCATION
United KingdomEnglandWarwickshireRugby
NUMBER OF ROOMS
19
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Frequently Asked Questions about The Carlton Hotel
Which popular attractions are close to The Carlton Hotel?
Nearby attractions include Rugby Theatre (0.2 miles), Seven Stars (0.10 miles), and London Calling! (0.2 miles).
What are some of the property amenities at The Carlton Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at The Carlton Hotel?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at The Carlton Hotel?
Yes, free parking and street parking are available to guests.
What are some restaurants close to The Carlton Hotel?
Conveniently located restaurants include On the Rocks, Bacco Lounge, and Herb & Spice.
Is The Carlton Hotel located near the city centre?
Yes, it is 0.2 miles away from the centre of Rugby.
Are there any historical sites close to The Carlton Hotel?
Many travellers enjoy visiting James Starley Statue (10.0 miles) and St Edith's Church (5.5 miles).