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09/07/2017 10/07/2017
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    Roman Way Hotel

    Watling Street, Hatherton WS11 1SH, England
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    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
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          US$53
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          Traveller (100)
          Room & Suite (35)
          Dining (3)
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          Overview
          • Excellent12%
          • Very good15%
          • Average31%
          • Poor16%
          • Terrible26%
          yesterday
          “Check reviews before booking”
          1 week ago
          “Very much average except...”
          Free Wifi
          Free Parking
          Non-Smoking Rooms
          Restaurant
          Room Service
          Suites
          Bar/Lounge
          Concierge
          Wheelchair access
          Business Centre
          Dry Cleaning
          3.0 Star Hotel
          All hotel details
          Oak Farm Hotel
          188 reviews
          #1 of 2 hotels in Hatherton
           
          Holiday Inn Birmingham North - Cannock
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          Mercure Stafford South Hatherton House Hotel
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          Best Western Birmingham Walsall Barons Court Hotel
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          Rooms
          9 Jul10 Jul
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          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (226)
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          There are newer reviews for Roman Way Hotel See the most recent reviews

          11 - 15 of 223 reviews

          Reviewed 30 April 2017

          Hotel in a time warp. Faded,tatty.Bathroom needs a massive refit. Sunday night and hotel is empty. Receptionist perfect,accessible and very nice. Blue badge parking. No hot food on a Sunday evening.very 1980 .

          1  Thank JANETDENISE
          Response from 2007l, Front Office Manager at Roman Way HotelResponded 1 week ago

          Thank you for your review. We serve food until 8pm on a Sunday so I am not sure why you weren't able to get hot food. . We are gradually refurbishing areas of the hotel. We hope to see you again.

          Reviewed 26 April 2017 via mobile

          Was using the hotel as quick stopover from a long drive and picked it for the location being close to the m6. However the room was very poor, damp carpets where the radiator had leaked and a very weak shower. As I had checked in...More

          Thank Matt S
          Response from 2007l, Manager at Roman Way HotelResponded 1 week ago

          Ithank you for your review. Breakfast times are normally told to guests on check in and breakfast timings are displayed in the bedrooms. Requests for later breakfasts can often be met. I am sorry you didn't like your room. Without knowing which room you were...More

          Reviewed 14 April 2017

          Quite shocked at how shabby and outdated the dining room was. On serving the drinks the server knocked a whole glass of cola over the table and splashed the drink all over two of our guests. The server simply stood at the table, not a...More

          Thank Pauline B
          Response from 2007l, Front Office Manager at Roman Way HotelResponded 1 week ago

          Thank you for your review. We had a strong team on that day looking after our otherwise happy afternoon tea guests. We had one member of staff however who is only 16 and felt very upset that they had knocked a drink over. Staff were...More

          Reviewed 27 March 2017 via mobile

          AVOID at all costs...rude staff, dirty, no toilet paper in toilets...worst experience ever. Food was awful! Messaged the hotel but not even the courtesy of a reply. I rang to complain and they blocked me!!!More

          4  Thank paulineburton
          Response from 2007l, Roman way hotel at Roman Way HotelResponded 29 March 2017

          We had 80 people for afternoon tea on this day, all home made cakes and friendly staff. All of the guests were looked after. After we received the complaint on the same day we checked all the toilets and there was toilet roll in all...More

          Reviewed 23 March 2017 via mobile

          We found the hotel staff to be very welcoming upon arrival and stayed bubbly throughout the stay. The room was big and seemed to be tidy, not spotless but we was happy enough with it. The bed was comfortable and the bath was of average...More

          Thank kate110x
          Response from 2007l, Front Office Manager at Roman Way HotelResponded 1 week ago

          Thank you very much for your lovely review. We are not a contemporary hotel however guests come back time and time again for the great food and service.

          Oak Farm Hotel
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          Best Western Birmingham Walsall Barons Court Hotel
          513 reviews
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          About
          Amenities
          • Top amenities
          • Free Parking
          • Restaurant
          • Bar/Lounge
          • Room Service
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Free Parking
          • Meeting Rooms
          • Banquet Room
          • Conference Facilities
          • Room Service
          • Dry Cleaning
          • Business Centre with Internet Access
          • Laundry Service
          • Concierge
          • Things to do
          • Restaurant
          • Bar/Lounge
          Details
          • Price range
          • US$52 - US$85 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Room types
          • Non-Smoking Rooms ,
          • Suites ,
          • Family Rooms
          • Number of rooms
          • 55
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, Expedia, Hotwire, Orbitz, Hotels.com, Travelocity, TripOnline SA, Cancelon, Cheap Tickets and Hotel.de so you can book your Roman Way Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • United Kingdom >
          • England >
          • West Midlands >
          • Hatherton
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          Traveller (100)
          Room & Suite (35)
          Dining (3)
          Hotel & Grounds (71)
          Bathroom (20)
          Business Centre & Event Rooms (9)
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          Questions & AnswersAsk a question
          Adam_indigo_pilgrim
          I'm disgusted I just paid 55 pounds for this room. I've seen kennels in better condition. I'll be asking for at least half my money back in the morning. It's a disgrace and should not be open let alone marketed as a hotel. I came here last year and was given another dog hole of a room, I complained then and the manager gave me another room, of amazing quality.I'm in 218 if you want to rectify this tonight. Otherwise I'll expect a refund in the morning. TripAdvisor, hotels, booking , Twitter, Facebook, will be hearing about the state of this. With photographs to prove it. I have an inn in south Africa and we charge people 15 pounds per night! And it's 5* compared to this. These rooms should be closed permanently.no idea how you are still in business. Sort it out Adam Chatterton Very dissatisfied customer
          3 December 2016|
          Answer
          Response from spookyjan | Reviewed this property |
          I agree with you, the prices they charge are not in keeping with the disgraceful state of the rooms. The restaurant however was very good, we only stayed here once, for the same price we stayed at a Hilton express,much... More
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