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Park Inn by Radisson Birmingham West

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Park Inn by Radisson Birmingham West
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648 Reviews from our TripAdvisor Community

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Showing 637: English reviews
Ilkeston, United Kingdom
Reviewed yesterday NEW

The location of the hotel is a biot off the main road and could be challenging to locate. Well manned on recption and they were throughout the stay very helpful. The room is a basic room & Compact with limited facilities , no ironing board , the beds are on wheels and have a tendancy to move The food was...

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Helpful?
Thank Adhoc65
Reviewed 2 days ago NEWvia mobile

Stayed at this hotel yesterday. (Saturday) The reception staff were friendly and welcoming. We were then directed to our room, well it barely was a room it was so tiny we had to take it in turns to move about, the room was cold and even with the heater on it did not warm up. We went to the bar...

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Thank Laurac0185
Reviewed 4 days ago NEWvia mobile

There were enough staff manning reception this time. They are very friendly & helpful staff. There was a miscommunication between the website I'd booked the room and the hotel & as soon as I showed the booking email, the twin room was amended to a double as I'd requested. I had pre ordered a gluten free breakfast so was asked...

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Thank Debbie G
Reviewed 6 days ago NEWvia mobile

Over all a poor hotel rooms are old shabby and need proper cleaning. Wouldn't recommend this hotel. Even tho I gave my car detail I got a parking fine in the post from the hotel park eye system. Best advice find another hotel..

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Helpful?
Thank Coonan M
CarlsonRezidor, Customer Care at Park Inn by Radisson Birmingham West, responded to this review

Dear Coonan, Thank you for your review. We apologize you were disappointed with the cleanliness and condition of your room, as well as the fine you received from the parking system. We value your feedback and have shared your comments with hotel management to improve our guest experience.

Reviewed 1 week ago via mobile

I've stayed in this hotel many times for work, the food used to be good, now it's average at best, mixed grill isn't cheap but I'd have preferred a take away for half the price, it really has gone down hill! So the hotels online website doesn't work, they didn't receive my booking, even when I provided them with the...

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Helpful?
Thank MarcHarding
CarlsonRezidor, Customer Care at Park Inn by Radisson Birmingham West, responded to this review

Dear Marc, Thank you for taking the time to reach out to us. We understand how important a quiet environment is and apologize noise from the heating system, motorway, and fire alarm disturbed your stay. Your feedback helps us prevent situations such as this in the future.

Winchester, United Kingdom
Reviewed 1 week ago via mobile

Utterly terrible spot not worthy of being referred to as a hotel. Stayed here a handful of times due to work booking it. I presume they use it as some form of punishment for me to endure. Upon my first visit I had my car stolen from the hotel's car park. Staff were completely uninterested and poor CCTV footage was...

Review collected in partnership with Park Inn by Radisson Hotels
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Helpful?
Thank siwilliams1985
CarlsonRezidor, Customer Care at Park Inn by Radisson Birmingham West, responded to this review

Thank you for your review. We regret to hear about your experience. We apologize for the disappointing service you received during your stays, as well as for the issue with your key card and that your stays were disturbed by the fire alarm. We appreciate you bringing these matters to our attention and have shared your comments with hotel management...

Stanford le Hope
Reviewed 1 week ago

Got a Boxing day booking, to visit daughter's inlaws. Had a bit of Sat Nav trouble finding hotel. There are two postcodes.!!. Car park did not seem secure and was open to visitors to Leisure facility. Reception not very welcoming. Once receptionist got off of phone we were quickly booked in . Told that we only had an hour slot...

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1Thank James H
England.
Reviewed 15 December 2016

Suspend all disbelief and watch, listen and learn at how to run an appalling hotel. Marvel at the total disinterest from staff. Wonder at how breakfast is cut off at 9 a.m. prompt, reminding us old enough to remember the Blackpool landlady in the cramped B&B. Taste the indifferent bacon and heated-up scrambled eggs. (Perish the thought you might be...

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Helpful?
2Thank layaboutEngland_
CarlsonRezidor, Customer Care at Park Inn by Radisson Birmingham West, responded to this review

We appreciate your feedback regarding your stay, including the comfort of your bed and the service and food you received at breakfast, dinner, and the bar. We regret to hear your dining experiences did not meet your expectations and that the comfort of your bed affected your sleep. We have shared your comments and concerns with hotel management so the...

Kuwait
Reviewed 12 December 2016

I stayed at this hotel from 7th-10th Dec 2016. They were offering a discounted rate which was close to 60GBP per night. Hotel was easy to find and parking was free, which is good. They have a decent sized parking lot but it fills up quickly, especially during peak times for the gym, so you could face trouble finding a...

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Thank Musaad
Wakefield, United Kingdom
Reviewed 11 December 2016 via mobile

We stayed last night has part of a coach trip. We were told there were 7 coach trips in, all in one night. Bearing this in mind the reception and service staff were still happy and professional. The waitering staff were excellent and they are the reason for four stars. They worked hard clearing tables and serving people at night...

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Helpful?
Thank stacey g
Jason M, General Manager at Park Inn by Radisson Birmingham West, responded to this review

Dear Stacey G Thank you for your review and feedback it is very much appreciated. I was pleased to see you had a very enjoyable experience especially within the restaurant during an extremely busy weekend and will certainly pass on your thanks to the team and will certainly pick up your feedback in regards to the deficiencies within your room...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
A vibrant hotel ideal for both business and leisure guests; providing 168 contemporary styled bedrooms with plasma televisions, climate control, WiFi and comfy cotton duvets. Fully equipped gymnasium including a 10 metre indoor heated swimming pool, steam room, sauna and spa bath. RBG Restaurant and Lounge Bar and 17 flexible meeting and function rooms accommodating up to 180 delegates.Ideally located at Junction 1 on the M5 giving easy access to the motorway links of the M5, M6, M40 & M42. Sandwell and Dudley Train Station is a 10 minute walk from the hotel giving direct access to New Street Station. Only 4 miles from Birmingham city centre, the Symphony Hall and International Conference Centre. 7 miles to Walsall and only 20 miles from Birmingham Airport and NEC. Ideally located for exploring: The Bullring Shopping Centre, Cadbury World, Black Country Museum, National Sealife Centre, West Midlands Safari Park, Dudley Zoo, Drayton Manor Theme Park, Alton Towers and more.......... 300 Complimentary parking spaces for guests. ... more   less 

Additional Information about Park Inn by Radisson Birmingham West

Address: Inn by Radisson Birmingham West Birmingham Road, West Bromwich B70 6RS, England
Region: United Kingdom > England > West Midlands > West Bromwich
Price Range: £42 - £84 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Park Inn by Radisson Birmingham West 3*
Number of rooms: 168
Reservation Options:
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Also Known As:
Park Inn By Radisson Birmingham West Hotel West Bromwich
Park Inn Birmingham
Park Inn West Bromwich
Birmingham Park Inn
Park Inn Hotel West Bromwich
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Questions & Answers

Here's what travellers have asked, with answers from Park Inn by Radisson Birmingham West staff and other travellers.
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Questions? Get answers from Park Inn by Radisson Birmingham West staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ring the hotel 1st and check the postcode you have”
 of 5 bubbles Adhoc65, 23 Jan 2017 | Read review
“Decent double glazing, so noise levels are low everywhere. Rooms universally plain.”
 of 5 bubbles layaboutEngland_, 15 Dec 2016 | Read review
“our Room was on the ground floor and was quiet and warm”
 of 5 bubbles Sberkshire2016, 4 Dec 2016 | Read review
“Floor 1 was very quiet”
 of 5 bubbles rosalindhorton507, 28 Nov 2016 | Read review
“Request a room near the Fitness facilities”
 of 5 bubbles johnrZ7930QF, 6 Nov 2016 | Read review
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