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The Hickstead

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Traveller (43)
Room & Suite (19)
Dining (5)
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Overview
  • Excellent38%
  • Very good37%
  • Average17%
  • Poor6%
  • Terrible2%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
3 Star Hotel
All hotel details
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Reviews (517)
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191
188
86
31
12
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All reviewslovely afternoon teaburgess hillquiet locationcream teawedding venuecourse dinnergood sizebed and breakfasthaywards heathfunction roomtwo night staycar parkfull englishclassic lodgespleasant staythe ground floorstayed here for one night
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1 - 5 of 508 reviews
Reviewed 1 week ago

We stay here when we visit family in Brighton, as not a million miles, huge car park with plenty of space, rooms are nice clean and have every thing, breakfast great and staff very pleasant, Very quiet, and there is a bar if you wish...More

Thank Pembrokeshire L
Response from Paul T, General Manager at The HicksteadResponded 6 days ago

Dear Pembrokeshire L Thank you for your review and I am delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back again in the near future. Kind Regards Paul

Reviewed 1 week ago

My wife and I stayed at The Hickstead on a Saturday night - just B&B at the hotel, with family parties in Burgess Hill on Saturday night and Sunday lunchtime, to celebrate a landmark birthday for my brother. For a 3 star hotel in its...More

Thank IanandNicola_M
Response from Paul T, General Manager at The HicksteadResponded 6 days ago

Dear IanandNicola_M Thank you for your lovely review and I am delighted to hear that you found us excellent. I will ensure to share your great comments with the team at our daily meeting which I know they will appreciate hearing. I do hope we...More

Reviewed 2 weeks ago via mobile

We booked this at short notice as we needed to be in Brighton. The lady who checked us in was very surly and we didn't feel very welcome. The room was OK. Dated but clean. The bed was a disappointment. Very uncomfortable. NO AIR CONDITIONING....More

2  Thank Ladyinlavender
Response from Paul T, General Manager at The HicksteadResponded 2 weeks ago

Dear LadyinLavender Thank you for your review and I do personally apologise for the obvious failings during your stay. I can assure you we take all our customer's feedback very seriously and I will be meeting with the team in order to implement corrective training...More

Reviewed 3 weeks ago

We have stayed before and personally I wasn't overly impressed then but it was passable, we booked again because it was convenient for what we wanted. On this occasion we had a ground floor room but when I opened the curtains!!!! (I will attach a...More

3  Thank Julie A
Response from Paul T, General Manager at The HicksteadResponded 2 weeks ago

Dear Julie A Thank you for taking the time to review your recent stay with us and for your honest comments. We do appreciate and value all the feedback we get from our guests as that is where we learn what we do well and...More

Reviewed 23 May 2018 via mobile

Stayed at The Hickstead for 4nights last week and the staff were very helpful and friendly without being overbearing. The food at dinner and breakfast was very good . The afternoon tea which was part of the deal was very well presented and was very...More

5  Thank Anthony M
Response from Paul T, General Manager at The HicksteadResponded 24 May 2018

Dear Anthony M Thank you for your lovely review and I am delighted to hear that you enjoyed your stay. I will ensure to pass on your kind comments to the team with thanks and hope to see you back again soon. Kind Regards Paul

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About
Amenities
Top amenities
Free Parking
Restaurant
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Room Service
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Conference Facilities
Dry Cleaning
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$108 - US$160 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$108 - US$160 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
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Traveller (43)
Room & Suite (19)
Dining (5)
Business Centre & Event Rooms (2)
Questions & Answers
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Laura H
29 August 2017|
AnswerShow all 2 answers
Response from Hickstead | Property representative |
Breakfast at weekends is 08.00 am to 10.00 am Saturday and Sunday . Monday to Friday is 7.00 am to 09.30 am
0
Votes
SUPERGUEST2014
5 April 2017|
AnswerShow all 8 answers
Response from Radders2106 | Reviewed this property |
there was a kettle and tea/coffee making facilities in the rooms that we stayed in. We have been there 3 times and each time we had a kettle etc.
1
Vote
Mandy T
6 March 2017|
AnswerShow all 4 answers
Response from greatscot_oct2015 | Reviewed this property |
Yes... they had a wedding or some other big "do" when we were there. We did stay at the farthest end... by luck. But the walls are so thin that our disgruntled neighbor banged on our door complaining of the TV - and we're... More
1
Vote
Room Tips
"Upper floor possibly best our ceiling had creaky boards."
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"In another hotel"
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"1st floor had slightly better rooms."
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"ask them what time bar closes before you go out"
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