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Cisswood House

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Traveller (78)
Room & Suite (44)
Dining (3)
Overview
  • Excellent26%
  • Very good33%
  • Average21%
  • Poor14%
  • Terrible6%
Travellers talk about
“spa break”(16 reviews)
“four poster”(13 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
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Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (412)
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408 results
Traveller rating
107
125
88
60
28
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Time of year
LanguageEnglish
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107
125
88
60
28
Show reviews that mention
All reviewsspa breakfour postersauna and jacuzzion arrivalgarden suitethrough secret escapesstandard roomfull englishshort breakwedding venuetea and coffeean overnight staya lovely staystaff were attentivewedding breakfastcannot faultgood nights sleep
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1 - 5 of 408 reviews
Reviewed 2 days ago via mobile

Had a two night stay booked through secret escapes and we were very disappointed. The room we stayed in was was very tired. The heavy curtains had moth holes and the latches on the windows had but a screw fitted to lock close instead of...More

Thank frances b
Response from Vikki M, General Manager at Cisswood HouseResponded yesterday

Dear frances b Thank you for taking the time to review your recent stay here at Cisswood House Hotel. I am sorry to learn of your disappointment and extend my apologies to you. I will discuss your comments with the Director at our next meeting....More

Reviewed 4 days ago

Booked one of the best rooms, and the room was great. But very warm, had to open all the windows to make it comfortable. The new menu is not - very poor choice of meals, lots of burger and chips type meals, dining area is...More

Thank David L
Response from Vikki M, General Manager at Cisswood HouseResponded yesterday

Dear David L Thank you for reviewing your recent stay at Cisswood House Hotel, I am sorry to learn of your disappointment and extend my apologies to you. All radiators are equipped with thermostats enabling guests to adjust the temperature accordingly I am sorry if...More

Reviewed 2 weeks ago

spent an overnight stay on a spa break. Thoroughly enjoyed food and following massage. The bedroom was very bland and could do with a picture on the blank walls. Also a full length mirror in the room would have been useful. The staff were very...More

1  Thank Anne992
Response from Vikki M, General Manager at Cisswood HouseResponded 1 week ago

Dear Anne992 Thank you for your feedback in regards to your recent stay with us here at Cisswood House Hotel. I am delighted you enjoyed the food and massage during your stay. I hope to welcome you back in the future. Kind regards

Reviewed 2 weeks ago

My sister and I booked afternoon tea for the two of us and our mum as a belated mother's day gift and were really disappointed. Even though the restaurant was empty, which was odd given that it was a Saturday, the service was still really...More

Thank AmyJ1805
Response from Vikki M, General Manager at Cisswood HouseResponded 1 week ago

Dear AmyJ1805 I am sorry to learn of your disappointment when visiting the hotel for Afternoon Tea, and apologise that on this occasion you felt we had let you down. Thank you for taking the time to share your experience here on Tripadvisor. Kind regards

Reviewed 2 weeks ago via mobile

We had pleasure of staying at the Cisswood House for two nights due to a wedding we were attending there. 10 of us had drinks and a very tasty meal on the Friday night and were attended by the friendly staff. The next morning we...More

1  Thank Kevin M
Response from Vikki M, General Manager at Cisswood HouseResponded 1 week ago

Dear Kevin M Thank you for taking the time to review Cisswood House Hotel. I am delighted you enjoyed your stay and hope to welcome you back in the future. Kind regards

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About
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Room Service
Free Parking
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Dry Cleaning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Indoor pool
Hot Tub
Details
Price range
US$100 - US$224 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$100 - US$224 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (78)
Room & Suite (44)
Dining (3)
Pool & Beach (2)
Questions & Answers
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lynda w
10 January 2016|
Answer
Response from Askey A | Reviewed this property |
Sorry this was a works do and I don't know
0
Votes
Room Tips
"ask for a room at the back as the front ones are noisy with the road outside."
Read review
"We were to the rear of the hotel where it was pretty quiet."
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"Four poster room was great."
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"Some rooms are bigger than others and some have better views."
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