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Lighthouse Hotel Ulverstone

Traveller (4)
Room & Suite (2)
Dining (1)

About

Location
Cleanliness
Service
Value
The Lighthouse Hotel is in Ulverstone's main street. Waling distance to all local amenities. 10-15 minutes walk to the beach. Children playroom off the Atrium Bistro, open 7 days for meals - lunch & dinner.En suite rooms with one executive suite available and adjoining family rooms.Gaming Room and Tote facilities.
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Property amenities
Free Parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Non-Smoking Hotel
Sauna
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Room features
Air Conditioning
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Centrally Located
HOTEL CLASS
69Reviews
9Photos
1Q+A
14Room tips
Traveller rating
  • 7
  • 28
  • 26
  • 3
  • 5
Time of year
Traveller type
Language
  • Filter
  • English
Popular mentions
Came in for a celebrity dinner with family to be told we didn’t book! Although we rang up earlier that day!! When we finally got a table and ordered out meals the waitress was horribly rude and steamed like she didn’t want to serve us! 45 minuets Later on that same waitress
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Response from Goodstone2015, Guest Relations Manager at Lighthouse Hotel Ulverstone
Responded 16 Dec 2018
I am terribly sorry to hear this - it is certainly not how we want our customers treated. We would love to discuss with you further if you are willing to contact us direct on 6425 1197 and ask to speak with Tracey the manager. We would appreciate the opportunity to talk with you. Again, my apologies that your celebration was marred by this experience.
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Big place but friendly and lots of cosy corners to share a fine meal with loved ones. Seperate areas to go to if you want to avoid the gaming machines , which we did. We ordered the seafood basket to share and must say i enjoyed it and the price was very reasonable. Still not
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Response from Goodstone2015, Guest Relations Manager at Lighthouse Hotel Ulverstone
Responded 2 Dec 2018
Thank you for taking the time to review - we sincerely appreciate your comments and feedback. So glad you enjoyed and will certainly pass on the notes re presentation for the chefs attention. Thank you again.
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Room was a little tired but they are in the process of doing up the rooms,shower was huge which was nice as normally hotel showers are tiny and hard to move in.i would suggest though that they puts some lights at bottom of stairs as they are hard to see when the lights are off
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Response from Goodstone2015, Guest Relations Manager at Lighthouse Hotel Ulverstone
Responded 12 Nov 2018
Thank you for the review - we sincerely appreciate the feedback and will have the lighting situation assessed. Our first lot of renovated rooms will be done this week which is very exciting. We are sure any return customers will really be happy with the upgrade. I can only most sincerely apologise for the staff incident - this should certainly never happen near guests or customers . Again my apologies
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Nice place but food could do with a look over. Salad bowl provided was tiny to say the least, I know you can reload it but it really is tiny so things just fall off, kids meal were very bland, dont blame them for not eating it, its a nice place but the meals just need a revamp,
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Response from Goodstone2015, Guest Relations Manager at Lighthouse Hotel Ulverstone
Responded 1 Nov 2018
Thank you for reviewing and thank you for the rating, especially as you were disappointed with your meals. I will make sure your comments get to our chef and get actioned. We appreciate your feedback.
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The hotel is in the main street so location is great. My room was good. A little dated but large and had all I needed. Heat pump warmed the room well. There is no lift and so suitcases have to be carried upstairs. Staff offered to help. Electrical items are tested and tagged
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Response from Goodstone2015, Guest Relations Manager at Lighthouse Hotel Ulverstone
Responded 21 Jun 2018
Thank you for reviewing - so please to hear you enjoyed your stay. Will certainly get those tags checked however. We do have these regularly tested and tagged so need to get to the bottom of how this room was missed. Thanks for the feedback - we truly appreciate it.
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Album Categories
All photosTravellerRoom & SuiteDining Family and Play Areas
Photo provided by managementLighthouse Hotel Ulverstone
Queen room
Photo provided by managementLighthouse Hotel Ulverstone
Queen room
What time is check in?
Hi. Check in is from 2pm. However, should you need an early check in, please give us a call as we may be able to shuffle rooms to assist you - 6425 1197
0 votes
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"We ate here but did not stay here so cannot say."
"Ask for a room not in Reich street"
"All rooms located upstairs!"
"Don't get a room above the Main Street"
"either a Queen or Twin room, rooms 26 or 27"
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PRICE RANGE
US$59 - US$81 (Based on Average Rates for a Standard Room)
LOCATION
AustraliaTasmaniaUlverstone
NUMBER OF ROOMS
27
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