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BEST WESTERN Hilliard Inn & Suites

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BEST WESTERN Hilliard Inn & Suites
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153 Reviews from our TripAdvisor Community

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Showing 152: English reviews
Greenville, Ohio
Reviewed 11 June 2016

This hotel is an older place but the room we stayed in was very clean and updated. Looked like a new hotel room. Did not use the pool but it looked very nice, also. Free breakfast was the usual free breakfast, nothing out of the ordinary. Was going to stay at the Hampton but it was undergoing renovations and the...

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Thank darnett001
Xenia, United States
Reviewed 2 June 2016

This Best Western has been recently remodeled. My husband and I were away for a few days of relaxation. We found the staff to be very professional, friendly and helpful. The room was very nice, comfortable and clean. Breakfast was continental and the food was fresh and very good. We had no problems with check-in and a special price was...

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Thank Steven M
Reviewed 15 February 2016 via mobile

We checked in February 11th the second shift that checked us in was ok Friday the lady at the front desk Taylor was very very sweet nice young lady she left around 3pm I was going to get into shower about 4 their was NO WATER .... I WENT TO FRONT DESK TO ASK THE TWO GUYS WORKING WHST WAS...

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Thank Amandanlucky I
Mansfield, Ohio
Reviewed 5 February 2016

After checking out from an overnight stay the first week of January I arrived home and found that there was a $150 charge on my credit card for a "smoking violation" for one of the two rooms I booked via calling the front desk (rate was $76 per room). In checking with my party - no one smoked in the...

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Thank RegularGuyEating
Denver, Colorado
Reviewed 23 January 2016

Summary: Decent location close to highway; comfortable and spacious room; clean enough though some areas need work. Would stay here again. This hotel is now called Hilliard Suites. It appears to be in a period of transition. There are no real signs (old Comfort Suites signs are covered with large vinyl signs saying Hilliard Suites). When I was there they...

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Thank Andrew A
Reviewed 17 January 2016 via mobile

Stayed here on a long weekend to visit my son at OSU. I used Hotwire Express Deals and this hotel was selected for me. If I could have gotten a refund I would have only stayed here one night and found somewhere else to stay. This place was terrible! The bathroom was dirty and the whole place needs to be...

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3Thank Photoscrapper1
Theys, France
Reviewed 16 January 2016 via mobile

Nice hotel for a short stay. Clean room and bathroom, breakfast included, place for car park. At 3rd floor it was very quiet, even if close to the road. And very cheap for 2 adults and 3 kids !!! A very good deal :-) It is now called Hilliard Suites

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Thank marieno38
Cleveland, Ohio
Reviewed 2 January 2016

The Comfort Suites is now called Hilliard Suites. The staff was extremely pleasant, the room was big and comfortable, the pool was smallish but rather nice, the price was great, and everything about it went well for us. The only downside was that breakfast was only served until 9:00 and they were a bit low on food by that point...

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Thank Kevin N
Ohio
Reviewed 26 October 2015

This hotel is no longer a Comfort Suites hotel, it is now called Hilliard Suites. They are in the process of remodeling and converting over to another brand hotel. Great Staff--everyone I have dealt with at the hotel has been great. When I have had issues, they have taken care of them immediately. In the meantime, the rooms are still...

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1Thank Angie M
Greenwood, South Carolina
Reviewed 25 October 2015 via mobile

Check in went well. When I received my room key I couldn't have been more impressed with how my room looked exactly like it did on the website. I took advantage of the indoor pool the first night. Could've been bigger but it felt great and I enjoyed time with my toddler nieces. I honestly wanted to find something wrong...

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Thank Sasha E

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Hilliard Inn & Suites staff and other travellers.
2 questions
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over a year ago
West Olive, Michigan
over a year ago

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Questions? Get answers from BEST WESTERN Hilliard Inn & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms seem excellent. We were on the 3rd floor”
 of 5 bubbles ATWSue, 20 Mar 2017 | Read review
“We enjoyed a convenient room on the first floor. It was quiet and close to the lobby.”
 of 5 bubbles daytripper082166, 6 Feb 2017 | Read review
“Make sure there isn't a security light directly outside the window, unless you don't mind your room partially lit up all night.”
  • Very comfy king bed
 of 5 bubbles itropicbird, 9 Oct 2016 | Read review
“Get the 3rd floor”
 of 5 bubbles judymjw, 17 Aug 2016 | Read review
“Only 3 floors with elevator and easy access. No problems.”
 of 5 bubbles tnace1, 17 Jul 2016 | Read review
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