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Courtyard by Marriott Cleveland Independence

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Traveller (12)
Room & Suite (26)
Dining (1)
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Overview
  • Excellent34%
  • Very good45%
  • Average14%
  • Poor4%
  • Terrible3%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Suites
3 Star Hotel
All hotel details
Additional information
Offers from Courtyard by Marriott Cleveland Independence
Special Offer: Member Rates
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Offers from Courtyard by Marriott Cleveland Independence
Special Offer: Member Rates
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Reviews (108)
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36
43
15
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All reviewsnice quiet areacourtyard brandhalf marathonbistro staffstayed herethis past weekendcommon areasincluded breakfastnice roomexcellent hotelevery morningvery nice stayrooms were very cleanfront desk staffshort driveone night stayeasy access
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1 - 5 of 103 reviews
Reviewed 3 days ago

We paid, in full, for two rooms at this hotel before we ever arrived. When we got there, we were asked for a credit card for "incidentals." We gave a card and soon found we were immediately charged $40! We also found they had no...More

Thank Tom B
Reviewed 16 May 2018

I flew to Ohio for my graduation from Kent State University. The hotel itself was nice and cozy, tucked away from everything. My room was comfy and clean, as most Marriott properties are. The lobby was welcoming, and the service was great. One of the...More

Thank Keavon R
Reviewed 16 May 2018 via mobile

Hotel is a typical Courtyard property so as you would expect. However, and this is the only reason for the low rating, they turn the hot water down or off in the evenings. Each of the 2 nights I was there, had a cold shower...More

1  Thank Bryan W
Response from Operations M, General Manager at Courtyard by Marriott Cleveland IndependenceResponded 16 May 2018

Bryan, Thank you for taking the time to provide feedback about your stay. I am very sorry that you experience hot water issues during your stay. One thing I can assure you of is that we do not intentionally regulate the hot water temps at...More

Reviewed 15 May 2018

My husband and I spent the weekend here for a graduation and Mother's Day. Upon arrival check-in was very pleasant and accommodating. All of our requests were met. Generally, the hotel was consistant with regards to cleanliness in the rooms and service as you would...More

Thank dubose
Response from Operations M, General Manager at Courtyard by Marriott Cleveland IndependenceResponded 16 May 2018

Thank you for staying with us and for taking the time to provide feedback about your stay. We will share you feedback with our team and will address the issues you addressed regarding the condition of the exterior of the hotel. We are working with...More

Reviewed 19 April 2018 via mobile

I immediately was impressed with this hotel when I walked in. It has a modern and up to date look/feel to it. My room smelled clean and was very professional looking. I liked the shampoo and conditioners in the bathroom. It was not those samples...More

Thank Savannah T
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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Restaurant
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Dry Cleaning
Room amenities
Air Conditioning
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Tennis Court
Details
Price range
US$126 - US$227 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$126 - US$227 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (12)
Room & Suite (26)
Dining (1)
Questions & Answers
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KatB1229
2 November 2017|
AnswerShow all 2 answers
Response from slb1969 | Reviewed this property |
I am not sure.
0
Votes
Room Tips
"If you want quiet, get a higher floor."
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"turn on the road before the hotel and not after to keep your car from damage"
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"They are all nice"
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"Second floor and above will be quieter, especially if there's large groups for tournaments and such."
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