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Red Roof Inn Cleveland - Independence

343 reviews
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Traveller (46)
Room & Suite (35)
Overview
  • Excellent49%
  • Very good24%
  • Average17%
  • Poor4%
  • Terrible6%
Travellers talk about
“front desk”(74 reviews)
“room was clean”(29 reviews)
“opened the door”(6 reviews)
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Hotel
Pets Allowed
Wheelchair access
Housekeeping
2.0 Star Hotel
All hotel details
Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (343)Write a Review
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All reviewsfront deskroom was cleanopened the doorbob evansrock and roll hallcoffee makerfirst floornon smokinghotel roomseasy accessmini fridgenice stayrosieclevelandinnssmokedennys
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21 - 25 of 335 reviews
Reviewed 12 June 2017 via mobile

Used to stay in this hotel after Indians game. Not anymore. Signs all over saying 100% non-smoking. Whole place wreaked smoke. Pulled up to check in and 3 STAFF members were smoking at the door entrance. Not a professional greeting for guests. Beds horribly uncomfortable....More

Thank HollyRN06
Response from Kurtis S, General Manager at Red Roof Inn Cleveland - IndependenceResponded 25 July 2017

Thank you Holly for taking the time to share your experience. I apologize for the issues that you experienced during your stay. This is certainly not the norm. I have addressed these issues with my team and we have taken corrective action so these issues...More

Reviewed 7 June 2017 via mobile

Keith was an exceptional worker. He found us a room at last minute. We came here because I had to go to Cleveland clinic and we got caught up in the sports stuff going on. He was super. The rooms newly renovated very niceMore

Thank Sjhjmh07
Response from Kurtis S, General Manager at Red Roof Inn Cleveland - IndependenceResponded 25 July 2017

Thank you for taking your time to write a review and for your kind words. Keith is greatful for your kid words and glad that he was able to assist you. Keith takes pride in his work and always strives to take care of our...More

Reviewed 2 June 2017

Cindy at the front desk is the best hotel clerk I have ever had in checking me into my room. This woman know her job and does it very professionally. I will look forward to my next stay in the Cleveland area, and hope she...More

Thank GregoryKern
Response from Kurtis S, General Manager at Red Roof Inn Cleveland - IndependenceResponded 25 July 2017

Thank you Mr. Kern for your kind words. Cindy is a wonderful Front Desk Agent and one of the most caring individuals that I have had the pleasure to work with. She works hard to provide our guests with excellent customer service and always tries...More

Reviewed 27 May 2017 via mobile

So here in the red roof inn we thought it was a inside hotel (that's what they told us on the phone) then we was supposed to get a downstairs couse my granny can't do stairs like that and all that was avail was up...More

Thank Alan C
Response from Kurtis S, General Manager at Red Roof Inn Cleveland - IndependenceResponded 28 May 2017

Thank you Alan for sharing your experience. I am sorry to hear that your experience did not meet your expectations. The cleanliness issues are of a concern and we are addressing them and taking corrective action to ensure that these issues don't occur again in...More

Reviewed 30 April 2017

This was the first Red Roof Inn I ever stayed at going back about thirteen years. It is still one of my favorites. It is conveniently located just off I 77 in an area where there are numerous places to eat and shop. This hotel...More

Thank CATTSAR
Response from Kurtis S, General Manager at Red Roof Inn Cleveland - IndependenceResponded 28 May 2017

Thank you for taking the time to share your experience and for your kind words. We take pride in our property and work hard to provide our guest with comfortable rooms and excellent customer service. As you have mentioned, we are pet friendly and pets...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Room amenities
Air Conditioning
Microwave
Details
Price range
US$60 - US$114 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Independence
#2 Romantic Hotel in Independence
#2 Business Hotel in Independence
Room types
Non-Smoking Rooms
Details
Price range
US$60 - US$114 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Independence
#2 Romantic Hotel in Independence
#2 Business Hotel in Independence
Room types
Non-Smoking Rooms
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Traveller (46)
Room & Suite (35)
Questions & Answers
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InnTravelers
3 August 2017|
Answer
Response from Alan C | Reviewed this property |
I didn't even know they had mini fridge. Just say the amenities in the room I had was at minimum. But Management is awesome I can say that
1
Vote
4MyBabies
22 December 2015|
AnswerShow all 3 answers
Response from Maricatheryn B | Reviewed this property |
Sorry, but they do not have either a pool or hottub.
0
Votes
Room Tips
"We were on the back side, quiet enough."
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"The side facing Rockside Road had less car traffic in the parking lot."
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"Handicapped room (145) was great. A little noisy with thin walls, but so what!"
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"South side of hotel has a great view of downtown Cleveland."
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