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Comfort Inn and Suites

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Traveller (53)
Room & Suite (23)
Pool & Beach (6)
Overview
  • Excellent52%
  • Very good26%
  • Average13%
  • Poor4%
  • Terrible5%
Travellers talk about
“water park”(23 reviews)
“pool area”(25 reviews)
“front desk”(46 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
All hotel details
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (384)
Filter reviews
383 results
Traveller rating
191
103
51
18
20
Traveller type
Time of year
LanguageEnglish
191
103
51
18
20
Show reviews that mention
All reviewswater parkpool areafront deskgreat for kidshot tubspring breakroom was cleanbreakfast was deliciousnice poolkids loved the poolwafflesstaff was very friendlyholiday weekendrecommend this hotel to anyoneonly complaintbusiness centermexican restaurant
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1 - 5 of 383 reviews
Reviewed 2 weeks ago via mobile

I stayed here two nights for a couple races I was running. I mentioned to them I chose this place because of the hot tub and they said it was working. When I went to use it after the first race it was not working....More

1  Thank John B
Response from Nerissa M, Guest Relations Manager at Comfort Inn and SuitesResponded 2 weeks ago

Dear John B, Thank you for taking the time to complete our survey and share your experience! I am so disappointed to hear that you were so dissatisfied with our accommodations and services and that our rating for your experience is so low. It's important...More

Reviewed 2 weeks ago

Had two rooms and two night stay mid-week. Room hadn't been vacuumed -- chips, crumbs, bits of paper on floor which vacuuming would have picked up. Bottle cap on floor of closet so no one cleaned that either. Large black stain on carpet in living...More

1  Thank Veneto8
Response from Nerissa M, Guest Relations Manager at Comfort Inn and SuitesResponded 2 weeks ago

Dear Veneto8, Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. Know that your voice is important to us and that we are addressing the issues that you indicated in an effort to improve upon the guest...More

Reviewed 2 weeks ago via mobile

Went to a concert nearby the location was very close. The staff was very helpful and accommodating. Dining room was clean rooms were very nice and newly-appointed. The manager Jennifer was delightful.More

Thank Laura M
Response from Nerissa M, Guest Relations Manager at Comfort Inn and SuitesResponded 2 weeks ago

Laura M, Thank you for taking the time to let us know how you enjoyed your stay of Comfort Inn and Suites Hotel. We are thrilled to hear that you enjoyed our convenient location, our high standards of housekeeping and our friendly and welcoming staff....More

Reviewed 3 weeks ago via mobile

We arrived last night to find out our king suite was not available. There was only 1 person working who was in charge of closing down the pool, cleaning the remaining rooms and checking in. At breakfast trashcans were overflowing, coffee and scrambled eggs were...More

1  Thank Barbara M
Response from Nerissa M, Guest Relations Manager at Comfort Inn and SuitesResponded 2 weeks ago

Dear Barbara M, Thank you for completing our guest satisfaction survey and letting us know about your recent experience at our hotel. It is our goal to provide the best lodging experience to our valued guests and we wish to let you know that your...More

Reviewed 3 weeks ago via mobile

Me and my family had an excellent stay here wonderful place great pool excellent staff Jen was awesome They had an beautiful breakfast and rooms were very clean and great work out gym I would highly recommend this placeMore

1  Thank madina20182018
Response from Nerissa M, Guest Relations Manager at Comfort Inn and SuitesResponded 2 weeks ago

madina20182018, Thank you so much for your kind remarks to our breakfast, pool and staff hospitality. We are all pleased to learn we were able to make you feel comfortable and that our services and accommodations lived up to your expectations.We can't begin to tell...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Breakfast included
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Business Centre with Internet Access
Free Parking
Children Activities (Kid / Family Friendly)
Wheelchair access
Breakfast included
Meeting Rooms
Laundry Service
Non-Smoking Hotel
Dry Cleaning
Self-Serve Laundry
Breakfast Available
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Spa
Details
Price range
US$99 - US$172 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$99 - US$172 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (53)
Room & Suite (23)
Pool & Beach (6)
Dining (2)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
IamJen08
9 February 2018|
AnswerShow all 3 answers
Response from evlanton | Reviewed this property |
The pool is completely indoors. You won't have a problem with the water being cold.
1
Vote
anmb_91813
12 June 2015|
Answer
Response from Matt H | Reviewed this property |
Stayed in 216 about 10 days ago, no issues for us and everything seemed clean and didn't pick any up and bring home. Hope it wasn't so. Good luck.
0
Votes
Room Tips
"It doesn't matter where you are when the rooms are poorly maintained housekeeping-wise."
Read review
"If you need a pool, this is the place. Just don't let your kids spill anything"
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"Even numbered rooms on the back are much quieter, no road noise, which is excessive."
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"Go on to Akron hilton"
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