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BEST WESTERN Richland Inn-Mansfield

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186 Reviews from our TripAdvisor Community

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Showing 186: English reviews
Brooklyn, United States
Level Contributor
28 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 weeks ago

My wife and I stay here when we just want to get away for awhile. The price, on the off season is reasonable, and we are still near enough to home, should an emergency arise. This time, we splurged and got the suite with the hot tub, which has a balcony that overlooks the pool and was nice. Everything was... More 

Review collected in partnership with Best Western

Helpful?
Thank William K
BWMansfieldOhio, Manager at BEST WESTERN Richland Inn-Mansfield, responded to this review

Thank you for your response. More 

Stittsville
Level Contributor
6 reviews
6 hotel reviews
Reviewed 5 weeks ago

Stayed here on way south from Ontario to Arizona, very well located near I72. Nice to relax in excellent indoor pool and Hot Tub. Breakfast was conveniently early for an good start in morning. Friendly staff. Carpets could use cleaning but otherwise clean room.

Review collected in partnership with Best Western

Helpful?
Thank dgsanre
BWMansfieldOhio, Manager at BEST WESTERN Richland Inn-Mansfield, responded to this review

Thank you for your response. More 

Mount Zion, Il, United States
1 review
Reviewed 28 October 2016

This was a pleasant surprise, the breakfast option included a small cheese omlet which was quite tasty. Since we try to stay organic the small option as the next best thing. This location was just right for an after work start to a 750 mile trip. The next hotel we considered was $30 higher and not pet friendly (always a... More 

Review collected in partnership with Best Western

Helpful?
Thank Russell D
BWMansfieldOhio, Manager at BEST WESTERN Richland Inn-Mansfield, responded to this review

Thank you for your response More 

Estacada, United States
Level Contributor
9 reviews
5 hotel reviews
Reviewed 24 October 2016

This is a very clean hotel and the room was nice and large. It is also a quite place to stay as we were able to get a good nice sleep. The food was great to have the small potatoes with the gravy as we had been traveling for over a week and the other hotel had the same food... More 

Review collected in partnership with Best Western

Helpful?
Thank Terri D
BWMansfieldOhio, Manager at BEST WESTERN Richland Inn-Mansfield, responded to this review

Thank you for your response. We are always glad to hear about a good experience at our property. Hope to see you again for a future stay. More 

Shrewsbury
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 October 2016

We had challenges with exterior noisy guests, but that was not the hotel's fault. Their service and tips for where to eat were great while we were there, but the next day they really went above and beyond to be sure that something we left behind would be sent on to us by UPS (our expense, but their time to... More 

Helpful?
Thank Lynne M
BWMansfieldOhio, Manager at BEST WESTERN Richland Inn-Mansfield, responded to this review

Thank you for your review. We will make sure your items are sent in a timely manner. More 

2 reviews
Reviewed 12 October 2016

Well for starters we get there to check in and the staff is having an apparent disagreement. The lady you could tell was very peed off. The beds were hard as bricks and the pillows sucked. It is a very OLD motel which is in need of some very much needed remodeling. Get rid of that nasty carpet put down... More 

Helpful?
Thank Bridgett C
BWMansfieldOhio, Manager at BEST WESTERN Richland Inn-Mansfield, responded to this review

We apologize we could not satisfy you. We have recently totally remodeled our facility and the carpet is less than a year old. We will take your feedback as a way to improve. Thank you for your review More 

North Vernon
Level Contributor
73 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 7 October 2016

They are remodeling this facility. I entered the room and turned on the light, but it didn't come on, so while slowly walking to bedside stand to turn on that light, i tripped on an electric cord. after light came on, we saw it was the refrigerator that had been pulled into the middle of the room, but left plugged... More 

Helpful?
Thank mommacatt
BWMansfieldOhio, Manager at BEST WESTERN Richland Inn-Mansfield, responded to this review

Thank you for your review. We are in the process of painting in the rooms. We do apologize for your inconvenience. We will make an extra effort to communicate with the painters to make sure this does not happen again thank you More 

Baltimore, United States
1 review
Reviewed 29 September 2016

I paid extra for the amenities. I have always had great experiences with Best Western, however I was incredibly disappointed with the breakfast (not many options and not well attended, so things ran out) and the fitness room was dirty and both cardio machines were broken. However, my room was comfortable. If I had gone with another hotel, I would... More 

Review collected in partnership with Best Western

Helpful?
Thank Lynn B
BWMansfieldOhio, Manager at BEST WESTERN Richland Inn-Mansfield, responded to this review

We apologize for your stay. I have checked on the fitness center and everything is working in good order. I am talking with our front desk staff on how to turn on the machines which was a simple magnet that is used and placed on the machine to turn on. We recently had a fire in the fitness center and... More 

Sanibel Island, Florida
2 reviews
Reviewed 26 September 2016

I was told I would have a QUIET room. I was placed directly above the entrance, next to the stairs, next to every room on the floor whose door slammed. When asked for another room, I was told they were booked for the week. Keep in mind I made my reservation 6 months in advance.

Review collected in partnership with Best Western

Helpful?
Thank Arthur S
BWMansfieldOhio, Manager at BEST WESTERN Richland Inn-Mansfield, responded to this review

Arthur, We do apologize for your stay. I have refunded you a full nights rate and discounted 2 more nights for your inconvenience which should reflect on your next statement, which I emailed to you. We wish we could have moved you but due to being sold out we could not. Each guest who stayed here had booked over 1... More 

Portland, Oregon, United States
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 September 2016 via mobile

While checking in, they have to change our rooms 4 times, we even came to room when someone was laying on the bed 😳. Never seen white towels in this shade of grey and pillows for infants. This is 2016 and not 1816. Don't have anything positive to say about this place. Room smells horrible, walls dirty, shower in hair.... More 

Helpful?
Thank Galina L
BWMansfieldOhio, Director of Sales at BEST WESTERN Richland Inn-Mansfield, responded to this review

We apologize for your stay. We are taking this review to sit with our staff to discuss your stay that was unacceptable. We do not look forward to hearing that a guest had such a stay as this. We strive for better service than you experienced. We are offering you a 25% discount if you will give us another chance... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about BEST WESTERN Richland Inn-Mansfield

Address: 180 East Hanley Road, Mansfield, OH 44903
Region: United States > Ohio > Mansfield
Price Range: £56 - £76 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Richland Inn-Mansfield 2.5*
Number of rooms: 55
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Also Known As:
Best Western Mansfield
Mansfield Best Western
BEST WESTERN Richland Inn-Mansfield Ohio
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Questions & Answers

Questions? Get answers from BEST WESTERN Richland Inn-Mansfield staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Second floor might be a quieter choice”
 of 5 bubbles 199lynnem, 14 Oct 2016 | Read review
“No elevator”
 of 5 bubbles mommacatt, 7 Oct 2016 | Read review
“228 is a king - check pics under porthos7”
  • Room 228
  • Room 228
  • Room 228
  • Room 228
  • Room 228
  • Room 228
  • Room 228
  • Room 228
 of 5 bubbles Porthos7, 14 Aug 2016 | Read review
“Try to get a ground floor room unless you travel very lightly.”
 of 5 bubbles kimmllee, 24 Jul 2016 | Read review
“Check your morning bill . . .”
 of 5 bubbles NHHD, 23 Apr 2016 | Read review
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