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Comfort Suites - Kings Island

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Comfort Suites - Kings Island
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195 Reviews from our TripAdvisor Community

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Showing 193: English reviews
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Amanda, Ohio
Reviewed 1 week ago via mobile

Two great choices for coffee regular and decaf with extra cups in case more than 2 people are drinking coffee and very clean area fridge was clean and empty with enough room for left overs if you want for the next morning from dinner

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Helpful?
Thank Robert M
Dan W, General Manager at Comfort Suites - Kings Island, responded to this review

Thank you for taking time to review our hotel on your recent visit to the property. We are extremely happy to hear that you enjoyed our accommodations. Thank you again and hope to see you back soon. Sincerely, Comfort Suites, Mason Ohio

Pennsylvania
Reviewed 4 weeks ago

In town for the week for a work project, we were very well cared for here, only a few miles from our site and so convenient to everything (three restaurants easy walking distance, for starters). Everything was immaculate and comfortable. Our room was spacious (two queen beds) with coffee maker and micro-fridge, nice tv with good channel selection, plenty of...

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Helpful?
Thank Mary Jane S
Dan W, General Manager at Comfort Suites - Kings Island, responded to this review

Thank you for taking time to review our hotel. We are overjoyed that you received the comfort that we promise. It is always delightful to hear such great feedback. Our guest are the reason we are here and we take pride in knowing that we were able to meet your expectations. We really hope that we get a chance to...

Reviewed 4 weeks ago via mobile

Found great price online vs 800#. Extra clean, spacious, very accommodating. Indoor pool. All toiletries provided & hairdryer. Room was large suite with 2 beds, sofa sleeper, desk, fridge & coffee. Friendly staff.

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Helpful?
Thank Outlaw2016
Dan W, General Manager at Comfort Suites - Kings Island, responded to this review

Thank you for taking time to review our hotel after your last visit to the property. We extremely value your feedback and we are happy to hear that our accommodations served all your needs and met your expectations during your last visit. Thank you again and hope to see you back soon. Sincerely, Comfort Suites, Mason, Ohio

Reviewed 6 January 2017 via mobile

Stopped in after a long drive from st. Petersburg. The girl at the desk (red head) was very friendly, helpful and got us checked in fast. The front lobby was spotless and the pool, although we didn't take a plunge looked wonderful. The room was spacious and clean. The bEd was very comfortable and good quality linens. Everything was perfect...

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Helpful?
Thank Andrena F
Dan W, Front Office Manager at Comfort Suites - Kings Island, responded to this review

Dear Andrena, Thank you so much for taking time to share your experience after your stay at our property. Your feedback is extremely important to us and we are glad to be able to create such a wonderful stay for you after long day driving. I've shared your warm words with every member of my team and they are joining...

Cleveland, Ohio
Reviewed 23 November 2016

Attractive, newly remodeled rooms make the stay here very comfortable. Location is great, near interstate and recreation. The best reason to stay here is the staff. They are friendly, helpful and do all they can to make your stay enjoyable.

Review collected in partnership with this hotel
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Helpful?
Thank z19392016
Dan W, Manager at Comfort Suites - Kings Island, responded to this review

Dear Guest, Thank you for taking the time to review your recent stay with us. We are pleased to read your enjoyed our newly renovated rooms and that you had a comfortable stay and received great customer service. We appreciate your business and look forward to see you again during your next visit!!

Rochester, New York
Reviewed 29 October 2016

On a trip to Tennessee we were looking for a hotel about half way to break up the drive and found this gem right outside of Kings Island Amusement Park. I read the reviews and liked what I saw and we got a great price so I booked it and boy was I not disappointed. I love staying at Comfort...

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Helpful?
Thank ReunionTravelers
Dan W, General Manager at Comfort Suites - Kings Island, responded to this review

Dear guest, We are absolutely amazed to receive such an amazing feedback. Every single member of our team take a great pride in what they do and all are joining me in saying "Thank You". it is always extremely pleasant to be rewarded with the heart warming words like yours. We are looking forward to seeing you again when next...

Huron, Ohio
Reviewed 18 October 2016 via mobile

We enjoyed our annual stay and it's nice to see that they're updating all of the rooms as this location is very popular. Only one comment of disappointment. Whether I travel for business or with my family, I always request in advance a room on the hotels top floor. The reason being is having spent one too many nights underneath...

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Helpful?
Thank MessNmagic
Dan W, General Manager at Comfort Suites - Kings Island, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. I apologize for failing to provide a room on a...

Phoenix, Arizona
Reviewed 18 October 2016

We did not stay here this trip but we have stayed here before. When calling for a reservation, I was told that they could not hold or guarantee an accessible room with a walk in shower even though they had one for the days I wanted it. I was told that if someone else was in that room the day...

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Helpful?
Thank KTS5
Dan W, General Manager at Comfort Suites - Kings Island, responded to this review

Thank you for taking the time to complete our online survey. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding customer service when you attempted to make a reservation at our property. I have shared your feedback with Front Desk department to ensure we handle these types of situations differently in the future....

Reviewed 17 October 2016 via mobile

The rooms are very nice and the breakfast has a lot of variety. But the real reason to stay here is due to the proximity to Kings Island. If you don't mind walking two blocks on the shoulder of the street, you could walk to Kings Island like we did and save $20 per day on parking. We have stayed...

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Helpful?
Thank Emil D
Dan W, General Manager at Comfort Suites - Kings Island, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional...

Sandusky, Ohio
Reviewed 16 October 2016

I made reservations over the phone.I was told it would be 139.99 a night not including TAX.They took my credit card number down & gave me a confirmation number,I told them I would arrive between 12:30 & 1:00 pm. I get there gave them my name & was told I needed to pay the full amount of 152.88 on my...

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Helpful?
Thank Barb L
Dan W, Manager at Comfort Suites - Kings Island, responded to this review

Dear Barb, I do apologize that we were not able to meet your expectations. At the time of your early arrival we did not have any available rooms to check you into due to us being sold out the night prior. We understand that you requested an early check in and we always do our best to try and accommodate...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Breakfast included
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Breakfast Available
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The recently renovated Comfort Suites Kings Island features full suites complete with refrigerators, microwaves, coffee makers, hair dryers, irons, ironing boards, sofa sleepers, 32-inch high definition televisions, and working and living areas. It offers the perfect location and provides convenient access to area attractions and is surrounded by three major restaurants that make the Comfort Suites hotel a great place for business and leisure travelers in the Mason area. Make a reservation with us today and enjoy all we have to offer. ... more   less 

Additional Information about Comfort Suites - Kings Island

Address: 5457 Kings Center Way, Mason, OH 45040-2375
Region: United States > Ohio > Warren County > Mason
Price Range: £60 - £122 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Comfort Suites - Kings Island 2*
Number of rooms: 79
Reservation Options:
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Also Known As:
Comfort Suites- Kings Island Hotel Mason
Comfort Suites Mason
Mason Comfort Suites
Comfort Suites - Kings Island Mason, Ohio
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites - Kings Island staff and other travellers.
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Questions? Get answers from Comfort Suites - Kings Island staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our even sided room have a view right into Kings Island and it was nice at night as it was lit up.”
 of 5 bubbles ReunionTravelers, 29 Oct 2016 | Read review
“Go to Baymont Inn, much more laid back.”
 of 5 bubbles barbl463, 16 Oct 2016 | Read review
“Only elevator is very very slow. I would get a room in the back near that door and use stairs. Better chance of parking spot too.”
 of 5 bubbles rhinestonemom, 23 May 2016 | Read review
“ask for a second or third floor room facing Kings Island- you can see the fireworks at night!”
 of 5 bubbles seanf150, 27 Apr 2016 | Read review
“Have not had a bad room. I prefer the first floor, but I do not know of any differences.”
 of 5 bubbles shirleyalice, 5 Feb 2016 | Read review
5 of 5