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Cincinnati Marriott Northeast

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#9 of 18 Hotels in Mason
Certificate of Excellence
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Cincinnati Marriott Northeast
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295 Reviews from our TripAdvisor Community

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Showing 285: English reviews
Maple Grove, Minnesota
Reviewed 1 week ago via mobile

They are renovating right now and the rooms are very nice and upscale with large bathrooms and showers and a contemporary look and feel. I had breakfast room service. It took about 25 mins to get there but they brought it in a bag so I could walk out with it if needed. It actually worked well for me because...

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Helpful?
Thank Lindsay J
MarriottCincinnatiNE, General Manager at Cincinnati Marriott Northeast, responded to this review

Thank you for your fantastic review! We are pleased that you loved our newly appointed guest rooms with a gorgeous modern appeal, and were able to enjoy our room service cuisine. Guest satisfaction is always our number one goal, and after reading your review, we're thrilled to learn we succeeded during your time here. We look forward to your next...

Reviewed 1 week ago

We stayed over the Christmas holiday as a couple's staycation. It was perfect. We LOVED the newly remodeled room. It was beautiful and practical. The bed was so comfortable, we didn't really leave it for 2 days!

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Helpful?
Thank womanlywomandotcom
MarriottCincinnatiNE, General Manager at Cincinnati Marriott Northeast, responded to this review

Wow, what a fabulous review! A holiday visit to our hotel sounds like a perfect, relaxing getaway and we are truly grateful to know you enjoyed your time with us. From friendly service to comfortable accommodations, we couldn’t be happier that you loved your stay so much that you didn’t want to leave. It would be our pleasure to welcome...

Indianapolis, Indiana
Reviewed 14 November 2016

We stayed here with the youth group from my church on the second weekend in November. The hotel was very quiet and the staff were always very helpful. We stayed in the newly renovated rooms and I thought they were amazing. My favorite part was the shower, the two separate heads were very convenient. The bed was very comfortable! The...

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Helpful?
Thank Charity B
MarriottCincinnatiNE, General Manager at Cincinnati Marriott Northeast, responded to this review

We are delighted to hear that you enjoyed your stay at the Cincinnati Marriott Northeast! Thank you for sharing your favorite parts about our newly renovated accommodations. We loved the pictures that you’ve shared with us! We regret if noise disruptions prevented you from enjoying a 5-star experience with us and we look forward to providing you with another memorable...

Bowling Green, Kentucky
Reviewed 14 November 2016

Loved the location of this Marriott. They were in process of remodeling and things seemed very disorganized. I was suppose to have 3 rooms near each other since it was all family coming for wedding. When we checked in I requested that we would need a room by noon the next day for a family member coming in just after...

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Helpful?
Thank blchildress
MarriottCincinnatiNE, General Manager at Cincinnati Marriott Northeast, responded to this review

Thank you for reaching out and letting us know about your recent experience with us. While we are pleased to hear that our location worked out so well for you, I am truly sorry that we missed this opportunity to fully impress you by honoring your request for an early check-in for your guest. It is really disappointing to know...

Brownsburg, Indiana
Reviewed 7 November 2016

This was a good hotel for our soccer team which was playing in a local tournament. The hotel was very nice and was undergoing renovations. Our room had been updated (carpet, new flat screen TV, etc.) but there were other rooms which had not yet been. The room was clean and comfortable and was exactly what you would expect for...

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Helpful?
Thank Aaron F
MarriottCincinnatiNE, General Manager at Cincinnati Marriott Northeast, responded to this review

We’re so pleased to read that we were able to provide you and your soccer team with a comfortable stay during your tournament. As you noted, our hotel does provide a great place to relax, grab a bite to eat, and explore the nearby city area. Thank you for sharing your recommendation and we look forward to welcoming you back...

Columbus, Ohio
Reviewed 30 October 2016 via mobile

Checked in with no issues. Room was clean and well prepared. There are renovated rooms on the 4th and 5th floors. We stayed on the 1st floor. Not sure if it was renovated but still nice. Large lobby area and restaurant. Others places to eat nearby either walking or driving. Only complaint I heard from others was a slow elevator...

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Helpful?
Thank BeerMe_CBus
MarriottCincinnatiNE, General Manager at Cincinnati Marriott Northeast, responded to this review

We’re so happy to hear that you enjoyed your stay with us! We are always thrilled when our guests enjoy their time here. It’s wonderful to know that our current property upgrades did not interfere with your stay. We look forward to seeing you again at the Cincinnati Marriott Northeast.

Chagrin Falls, Ohio
Reviewed 20 October 2016 via mobile

Stayed here for a night this week and was in one of the newly remodeled rooms which was very modern and comfortable. You should be aware, however, there is still construction at the hotel. Looks like there are a couple floors that are under pretty significant remodeling. Executive lounge is average. Hotel is very conveniently located off I-71 with a...

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Helpful?
Thank mjmorris009
MarriottCincinnatiNE, General Manager at Cincinnati Marriott Northeast, responded to this review

We’re so glad to hear that you were comfortable during your stay with us. We apologize for any inconvenience that you may have experienced as a result of our upgrading. We do hope that you’ll visit us at the Cincinnati Marriott Northeast in the future so that you can see our final renovations.

New Hampshire
Reviewed 11 October 2016

We came to town for a wedding and were thoroughly unimpressed. Basically the people that own this place have screwed their employees - the people who worked there were so nice and accommodating but were tasked with selling hotel rooms that should not have been sold until after the renovations. Our room was far below our expectations and when we...

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Helpful?
Thank Josh G
MarriottCincinnatiNE, General Manager at Cincinnati Marriott Northeast, responded to this review

Thank you for your review. While we are glad that you found our staff to be friendly and accommodating, we are disappointed to hear that everything was not to your liking. We do thank you for your comments, as this type of feedback is helpful in continuing to better our hotel for future guests. We do hope that you will...

Montgomery, Illinois
Reviewed 26 September 2016 via mobile

This location is currently under renovation so be cautious of that. Nevertheless, this is a great hotel and we had a great time staying here for a night in August! The grounds for this hotel are nice with a big open lobby to relax in or to visit the bar/restaurant. The front desk staff was very nice and helped out...

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Helpful?
Thank Andrew H
MarriottCincinnatiNE, General Manager at Cincinnati Marriott Northeast, responded to this review

It’s always nice to hear when a guest enjoys their stay with us. Thank you for sharing your experience, as well as the exceptional customer service that you received while with us. We’re glad that you found our hotel to be conveniently located and that you were comfortable in your room. We hope you’ll choose to visit the Cincinnati Marriott...

Reviewed 17 September 2016 via mobile

The hotel staff is very welcoming The rooms are average but the hotel needs a lot of renovation The decoration looks tatty The breakfast is very poor but the ladies serving are very nice Not good value for money charged

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Helpful?
Thank eliacolo
MarriottCincinnatiNE, General Manager at Cincinnati Marriott Northeast, responded to this review

Although we are glad you found our staff welcoming and helpful, we regret that not everything was to your liking. Your comments will be noted in order to better our hotel for future guests. We do have some exciting renovations coming soon. We hope you will come back and give us another chance to provide you with a more satisfying...

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
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About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located in the suburb of Mason, Ohio and minutes from offices, attractions, shopping and more, the Cincinnati Marriott Northeast is an ideal destination for every traveler. Guests enjoy our family-friendly hotel, offering spacious rooms with all the comforts of home, an outdoor pool and casual American cuisine at RiverCity Grille & Lounge. ... more   less 

Additional Information about Cincinnati Marriott Northeast

Address: 9664 S Mason Montgomery Rd, Mason, OH 45040-9397
Region: United States > Ohio > Warren County > Mason
Price Range: £72 - £163 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Cincinnati Marriott Northeast 3.5*
Number of rooms: 302
Reservation Options:
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Also Known As:
Cincinnati Marriott Northeast Hotel Mason
Marriott Mason
Marriott Hotel Mason
Mason Marriott
Cincinnati Marriott Northeast Mason, Ohio
Hotel Style:
#2 Family Hotel in Mason
#4 Business Hotel in Mason
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Questions & Answers

Here's what travellers have asked, with answers from Cincinnati Marriott Northeast staff and other travellers.
2 questions
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Glen Daniel, West Virginia

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Questions? Get answers from Cincinnati Marriott Northeast staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for one of the newly remodeled rooms”
 of 5 bubbles womanlywomandotcom, 10 Jan 2017 | Read review
“Great location to many other restaurants, shopping and etc. All rooms seemed nice.”
 of 5 bubbles blchildress, 14 Nov 2016 | Read review
“high floor - renovated”
  • an old yellow tinge to everything
  • white at some point? just old
  • modern tech
  • wallpaper cracking and those rug baseboards...
  • popcorn ceiling - really???
 of 5 bubbles 244JoshG, 11 Oct 2016 | Read review
“1st floor for convenience.”
 of 5 bubbles JoeB405, 18 Aug 2016 | Read review
“Only one block of elevators.”
 of 5 bubbles dougw695, 11 Apr 2016 | Read review
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