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All reviews red lobster breakfast lady room was clean front desk check in was easy an older hotel grocery store across the street travel coupon la fiesta stayed one night easy stop first floor hot breakfast fresh waffles walking distance to restaurants staff was friendly bed and pillows
The only way to get to your room was via one elevator by the front desk. My room was at the opposite end of the hotel. I dragged the luggage trolley through the tables in the second floor breakfast area to get to the ramp...More
Response from Nerissa M, Guest Relations Manager at Comfort Inn WestResponded 5 days ago
Thank you for sharing your experience, and I am very sorry for the inconveniences that you encountered during your stay. It's important for us to impress our guests and your comments will make this goal that much more attainable. On behalf of our entire...More
Passing though the area on a Saturday night meant few options for pet friendly hotels. We had to pay $25 for our black lab but were happy to find a place that was pretty clean to stay.
Beds were small, so not so comfortable. Staff...More
Response from Nerissa M, Guest Relations Manager at Comfort Inn WestResponded 28 August 2018
Thank you so much for taking the time to write this thorough and insightful review. I do apologize for the discomfort you experienced with the bed and breakfast area and we wish to let you know that your voice is extremely important to us....More
Check in was easy and they honored my travel coupon. The room was clean and nice. It had a fridge and microwave. The hotel was quite. The hot breakfast was good. The only negative was that it is a little outdated. Check out was easy.More
Thank Mike H
Response from Nerissa M, Guest Relations Manager at Comfort Inn WestResponded 24 August 2018
Thank you for letting us know how impressed you were with our breakfast services and amenities of Comfort Inn West Hotel . We are so glad to hear from you and to learn that we were able to give you a pleasant, comfortable...More
Typical hotel, rooms - located right off the turnpike. We had no issues as far as that goes. Casino is 15 minutes away, Krogers across the street with several surrounding restaurants. Breakfast lady was terrible. So rude and in the way all the time, straightening...More
Response from Nerissa M, Guest Relations Manager at Comfort Inn WestResponded 5 August 2018
We appreciate your high rating of our hotel, though I regret to hear that you weren't thoroughly impressed
with our staff. I am sorry for any rudeness or insult that you encountered with this situation and I assure you
that your comments have been...More
Our group was comprised of several adults, a couple kids, & a dog. This hotel had everything we needed for a good value. There was a pet-friendly room for the dog, a pool for the kids, & a room with 3 double beds for our...More
Thank Heather P
Response from Nerissa M, Guest Relations Manager at Comfort Inn WestResponded 25 July 2018
Thank you for letting us know how impressed you were with our services and amenities of Comfort Inn West Hotel .
It means a lot to us that you've taken the time to share this positive experience at our hotel. We're glad you...More
Response from nontravelerUtah | Reviewed this property |
We didn't check out the hot tub or pool area, so I don't know anything about that. We were looking for a place to sleep, and it was a clean, comfortable room. The breakfast was good, but I can't say about the hot tub. You... More
We didn't check out the hot tub or pool area, so I don't know anything about that. We were looking for a place to sleep, and it was a clean, comfortable room. The breakfast was good, but I can't say about the hot tub. You could go to the website and check about that or call the hotel. The desk staff was very helpful to us when we called from the road to reserve a room, and I am sure they would be able to answer your question. Sorry I can't be more helpful.