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24/12/2017 25/12/2017
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    The White Hart

    Ford, Salisbury SN14 8RP, England
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    24/12/2017 25/12/2017
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    Traveller (73)
    Dining (10)
    Room & Suite (5)
    Overview
    • Excellent41%
    • Very good27%
    • Average17%
    • Poor9%
    • Terrible6%
    Travellers talk about
    “white hart” (112 reviews)
    “the pub” (67 reviews)
    Free Wifi
    Free Parking
    Non-Smoking Hotel
    Restaurant
    Bar/Lounge
    Pets Allowed
    All hotel details
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    Rooms
    24 Dec25 Dec
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (410)
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    1 - 5 of 403 reviews

    Reviewed 3 days ago via mobile

    I have been here many times.This is one of my favourite places. The staff are welcoming and can't do enough for you and the food is always delicious. There's plenty of parking places too! Treat yourself it's well worth a visit.

    Thank sheilacaffrey3
    Reviewed 1 week ago

    Noisy room. We had one on the ground floor in a separate building opposite the pub. The couple upstairs behaved OK, but every creak of their floorboards came down through the floor. If this seems over-sensitive, we could hear their conversations and the nature of...More

    Thank voiceofpeason
    Reviewed 1 week ago via mobile

    A lovely pub / restaurant in this beautiful part of the country. We enjoyed a very good Sunday lunch from an excellent choice on the menu. The Roast Beef and Roast Chicken with a giant, but very light, Yorkshire pudding were popular choices, as was...More

    Thank ASGNorthampton
    Reviewed 3 weeks ago via mobile

    This is our 3rd visit and have loved this place every time. They accommodated our last minute request for a booking (with our dogs), we had a lovely table, great atmosphere, fab service and AMAZING food! Best Sunday roast ever. Very reasonably priced too. Can’t...More

    Thank Claire W
    Reviewed 6 November 2017 via mobile

    Delicious moorish food Old fashioned comfortable surroundings Set in a beautiful location Staff approachable and knowledgeable about menu Nothing too much trouble We swapped set veg for what we liked Deserts Mmmm...

    Thank Janet O
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    About
    Amenities
    • Top amenities
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Things to do
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • US$66 - US$199 (Based on Average Rates for a Standard Room)
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 11
    • Reservation Options
    • TripAdvisor is proud to partner with Priceline and Booking.com so you can book your The White Hart reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • Wiltshire >
    • Salisbury >
    • Ford
    • Also Known As
    • The White Hart Hotel Chippenham
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    Traveller (73)
    Dining (10)
    Room & Suite (5)
    Hotel & Grounds (56)
    Bathroom (1)
    Family and Play Areas (1)
    Nearby
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    Ask a question
    Questions & Answers
    Chris H
    This is the managers email response to Fran McGary before his reply on Tripadvisor ???? Seems to have selective memory !!!! in remembering his story ? From: EPOS - White Hart W91358 Date: 26 February 2017 at 22:08:15 GMT To: fran mcgarry Subject: RE: Disappointed Customer Dear Ms McGarry, Sorry you feel it has taken too long to get back to you, this is because of the shift patterns we work meaning I don't usually catch up with all team members until the weekend. Due to full time team members have their days off during the week. I have now been able to speak to your server and the duty manager from your visit. It is our policy to deal with complaints within seven days, I probably should have mentioned that in my previous email, I'm sorry I didn't do that. We offer a selection of vegetarian dishes on our menu, but you are entirely correct we don't offer a vegan dish. We are however more than happy to tailor dishes to suit particular requirements. Or indeed take suggestions on compiling dishes from ingredients from around the menu. We have also in the past catered for vegan groups when given advanced notice. In the case of your visit you were served by one of our newer servers who was less sure about the available options. I would say however I feel that offering a roasted vegetable and goats cheese salad, without the goats cheese is a reasonable suggestion when a guest is vegan. It is unfortunate that our pasta is not suitable for vegans and I have asked my Head Chef to look into changing to a different product. With regards to dessert you should have been offered a fruit salad, I'm surprised this wasn't offered and I'm sorry this didn't happen. But rest assured we have discussed your experience with the team today at our weekly meeting to ensure such requests are dealt with better in the future. Thank you for taking the time to provide your feedback, and rest assured myself and the team have taken your experience on board to make improvements to the service we provide. As a goodwill gesture I have made a donation on your behalf to the Bath Cats and Dogs Home. Kind regards Adam Ford General Manager ________________________________ The White Hart Inn Ford Chippenham Wiltshire SN14 8RP 01249 782213
    16 March 2017|
    Answer
    Response from Adam F | Property representative |
    Dear Fran McGarry The reason for the slight difference in my email response and to the trip advisor review is simple I am responding to two different versions of the event. Your original email states ‘She came back after... More
    0
    Votes
    sstickley3
    25 January 2017|
    AnswerShow all 4 answers
    Response from LouiseCambridgeshire | Reviewed this property |
    think it was after 3 but can call the hotel before, take earplugs if light sleeper as walls thin in couch house
    0
    Votes
    Room Tips
    "Don't let them put you in the ground floor over the road"
    Read review
    "Did not stay here, although they did offer rooms"
    Read review
    "Sunny Days having the outside seating by the stream is fantastic"
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    "Ground room. But road noise early mornings!"
    Read review
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