We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Based on the reviews I didn't have high hopes. I got day passes from Groupon for around 43$. We got there had to pay the tax on the groupon. It was like 3 dollars and some change. The waterpark was ok. We brought our own...More
There was a bandaid and a weave floating in the pool. There were no towels for about an hour after we got to the pool and then it was like a stampede when they came out. It smelled odd everywhere we went.
I booked a yearly getaway to Maui Sands expecting another great visit and was disappointed the minute I walked in the door to find out that all the large slides were not working. As I inquired why I wasn’t informed and what could be done...More
We booked our trip months in advance. We planned our trip with another family. We both traveled 2 hours in opposite directions to meet there. I went on their website to get their number ( I never got a confirmation email ) to ask a...More
2 Thank nadams222
Response from rinnes2017, Director of Sales at Maui Sands Resort & Indoor WaterparkResponded 2 days ago
Thank you for telling us about your visit to the resort. We are always interested to learn about our guests' experience. We are are sorry you were disappointed with your stay. We want all of our guests to have a safe and enjoyable...More
Arrived on 2/10/18 with reservations and all 4 slides out of service - no notification after a 4 hour drive! Staff was pleasant but that did not help the situation. The slides had been out of service for 3 weeks.More
2 Thank dsiep
Response from rinnes2017, Director of Sales at Maui Sands Resort & Indoor WaterparkResponded 6 days ago
We are very sorry you were disappointed with your visit to the resort.
Since February, it has been a priority to inform our guests about the slide closings. We also also asked our third-party affiliates to inform their customers about these closings.