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Hampton Inn Springfield

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Hampton Inn Springfield
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238 Reviews from our TripAdvisor Community

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Showing 237: English reviews
Florida
Reviewed 1 week ago NEWvia mobile

Recently stayed at the Springfield Hampton. Upon checking in we found black spots on the sheets and pillow cases... There were also stains on the chair in the room. The bathroom was clean, but had no cups to drink from. On the second night we found the same spots and it was clear housekeeping didn't care. The complimentary breakfast was...

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Helpful?
Thank Matt4321
vos29, General Manager at Hampton Inn Springfield, responded to this review

Thank you Matt4321 for your recent review of our Hampton.. I was very sorry to hear the problems that you had with your room. I plan to have a meeting with my head housekeeping supervisor about this situation and get to the bottom of this. For this to happen I just need some help from you. If you could email...

Chelmsford, Massachusetts
Reviewed 1 week ago NEW

We were going to a wedding and I reserved two rooms. One for my in-laws and another for my family of three. I reserved one king room and the other room was a double queen. When we arrived, the desk clerk said that the only rooms they had were kings. Double queens were not available. I aksed about my in-laws...

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Helpful?
Thank Frank B
vos29, General Manager at Hampton Inn Springfield, responded to this review

Thank you Frank B for your recent review of our Hampton! First let me start by apologizing for your experience with out hotel. I hate to hear this happened to you, so I'd like to get to the bottom of the problem and correct it with my staff and you. If you could email me at connie.smith@hilton.com and let me...

Williamstown
Reviewed 1 week ago

Staff was very friendly and hotel is convenient to restaurants and town, hotel was very clean and rooms are spacious and comfortable, updated. Did not eat breakfast but have never had a bad meal. Always stay at Hamptons when traveling.

Review collected in partnership with Hampton
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Helpful?
Thank sallyJ1308QA
vos29, General Manager at Hampton Inn Springfield, responded to this review

Thank you for your recent review of our hotel! We strive to make each of our guest visits a unique and wonderful experience. We hope to see you again the next time you are in the area! Sincerely, Connie Smith

Wichita
Reviewed 2 weeks ago

Nice property - remodeled - not high quality materials especially in elevator - shower was not great but we managed -hot water was not hot - breakfast was done nicely and staff was nice - drapes would not close tightly enough to keep light out - made for uneasy sleep

Review collected in partnership with Hampton
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Helpful?
Thank Linda S
vos29, General Manager at Hampton Inn Springfield, responded to this review

Thank you for staying at the Hampton Inn in Springfield, Ohio! Thank you for your recent review. This definitely will help improve our quality and help to to fix these issues. I apologize for any inconvenience this may have caused. I will be getting with my maintenance department to talk about the shower problems so we can stop this from...

Columbus, Ohio
Reviewed 6 December 2016 via mobile

I enjoyed my stay at this hotel. Room was clean and bed was comfortable. I ate breakfast next day and was delighted with choices for a hot breakfast. Staff was helpful and business courteous.this hotel is located near interstate 70 and has many resaurant to eat from.

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Helpful?
Thank cwforyou
vos29, General Manager at Hampton Inn Springfield, responded to this review

Thank you so much for your recent review of our hotel, and on behalf of our staff, we want to extend our condolences on your loss. I'm glad you were able to find our hotel comfortable while you were going through this time of grief. Were always here for you when you need us! Sincerely, Connie Smith

Lakeland, Florida
Reviewed 6 December 2016

This is a great Hampton and a good value! It is beautiful in appearance, very clean and a friendly and accommodating staff. Beds are very comfortable and breakfast is better than most. Price was best in the area.

Review collected in partnership with Hampton
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Helpful?
Thank Martha P
vos29, General Manager at Hampton Inn Springfield, responded to this review

Thank you Martha P! I'm so glad you enjoyed your stay with us! Next time your in the area we hope to see you again! Sincerely, Connie Smith

Bel Air, Maryland
Reviewed 4 December 2016

After five minutes of saying "Hello, is anyone working?" we finally had the desk clerk come out of the back room. She was polite, though had no explanation, or apology for the wait. Very frustrating after an 11 hour drive, and stopping for the night after 10:30 pm. Other than that we were pleased with the room, the beds are...

Review collected in partnership with Hampton
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Helpful?
Thank thomasaB1875KG
vos29, General Manager at Hampton Inn Springfield, responded to this review

Dear Thomas, I apologize for your slow check in. This clerk was talked to, to find out what the problem was and dealt with. It's unacceptable and I can assure you it wont happen again. All of my clerks our to be at the desk at all times unless they are helping a guest in a room. Thank you for...

Castalia, Ohio
Reviewed 26 November 2016

Nathan at front desk was very friendly and helpful! Breakfast was very good! Rooms were clean. Plenty of towels provided! Beds were very comfortable, as always at my Hampton Inn stays. I would stay here again if I were in the area.

Review collected in partnership with Hampton
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Helpful?
Thank O9820YUkimberlyb
vos29, General Manager at Hampton Inn Springfield, responded to this review

Thank you for your recent review of our Hampton! We have a great desk staff and Austin is no exception. I will pass the word along to him! Sincerely, Connie Smith

Reviewed 14 November 2016

For a Hampton Inn this is a very nice property. Updated and clean and front desk staff members were kind and professional. The room was nicer than some Hilton Garden Inn locations. Great location and price. Only negatives were the vending machines were nearly empty and they didn't have sundries area to purchase snacks.

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Helpful?
Thank Laurel Z
vos29, General Manager at Hampton Inn Springfield, responded to this review

Thank you for your recent stay and review of our Hampton! We strive to make our guest happy and i'm glad we exceeded your expectations! That makes me very happy! I apologize not have a sundries shop. We are working on that situation and hopefully in the nearby future will be able to fix that! Again thank you for staying...

Reviewed 12 November 2016 via mobile

We were in Springfield visiting a relative in the hospital and this location was convenient. I would suggest a couple of minor fixes to the room: the toilet rocked, the room door stuck, & the refrigerator moved when opening its door. Some street, not interstate, noise, but nothing major to keep us from staying again.

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Helpful?
Thank R S
vos29, General Manager at Hampton Inn Springfield, responded to this review

Thank you for your review of our hotel RS! I appreciate your honest opinions. This always helps me make the hotel better! We recently went through a maintenance change at our hotel and John is going through making sure to catch these items so they no longer happen. I'll make sure to pass this word along so we can look...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Dry Cleaning
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Start your morning off right with free hot breakfast and enjoy access to the fitness center and indoor pool, as well as free WiFi at Hampton Inn Springfield. Grab tea or coffee at any hour in our complimentary hot beverage area. Our modern hotel in Springfield, Ohio promises a wide range of amenities to business and leisure guests, including a microwave in every room Renovated in 2013, our hotel is near antique stores, boutiques and fine restaurants. Pay your respects to heroes at the National Museum of the United States Air Force at Wright-Patterson AFB – just a short drive from the hotel, it perfectly encapsulates the spirit of America. We’re also near Wittenberg University, Clark State Community College and Pennsylvania House Museum. ... more   less 

Additional Information about Hampton Inn Springfield

Address: 101 W Leffel Ln, Springfield, OH 45505
Region: United States > Ohio > Springfield
Price Range: £79 - £110 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Springfield 2.5*
Number of rooms: 101
Reservation Options:
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Also Known As:
Hampton Inn Springfield Hotel Springfield
Springfield Hampton Inn
Hampton Inn Springfield Ohio
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn Springfield staff and other travellers.
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Questions? Get answers from Hampton Inn Springfield staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Take a corner room away from elevator and ice machine”
 of 5 bubbles MangoLove, 17 Sep 2016 | Read review
“Make sure all is OK before unloading the car and settling in.”
 of 5 bubbles mikesuefle, 26 Jul 2016 | Read review
“Ask for top floor”
 of 5 bubbles mjb60, 6 Jul 2016 | Read review
“No road noise like we sometimes have at other places closer to the highway”
 of 5 bubbles MarthaB387, 26 May 2016 | Read review
“Get a room on 2nd or 3rd floor to avoid noise around bkfst area”
 of 5 bubbles 244JanetL244, 12 May 2016 | Read review
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