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Hilton Garden Inn Cleveland/Twinsburg

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Hilton Garden Inn Cleveland\/Twinsburg
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476 Reviews from our TripAdvisor Community

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Showing 473: English reviews
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Sandusky,
Reviewed 2 days ago NEW

Nice Place. Negative is that when you order dinner, it is being brought in to you from the spa diner next door. Which means if you need something extra or the order is wrong it's going to take a long time for them to go back and get what you need. I would prefer to have room service along with...

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Helpful?
Thank Maxine H
Wakeman, United States
HOTEL’S FAVOURITE REVIEW
Reviewed 9 January 2017

The staff really understand about what customer service is all about! Loved my room! The bed was so comfortable with fluffy down pillows! And a down comforter. Loved the staff! Loved the food! Would definitely stay here again, in fact, I'll make a point to come back!!

Review collected in partnership with Hilton Garden Inn
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Helpful?
1Thank Sharon W
About Hotel's Favourite Review
Hilton Garden I... T, General Manager at Hilton Garden Inn Cleveland/Twinsburg, responded to this review

Dear Sharon W, Thank you for the feedback Sharon! I appreciate the comments regarding our staff and food! Also I am glad to hear you that you enjoyed your stay! We look forward to serving you again in the future! Thank You, Roger Greene, General Manager

Willowick, United States
Reviewed 6 days ago NEW

The personell where extremely helpful and well spoken. The rooms were very clean, along with the hotel. We were there for a company function and the service was awesome. The food was more than I expected. Breakfast was also more than I expected. I would definately come back.

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Thank debbiesS3717PQ
Chicago, United States
Reviewed 1 week ago

I recently stayed at the Hilton Garden Inn for a business trip. I had such a wonderful experience! A really amazing, friendly staff, and the rooms were clean and lovely. the location was perfect and the ambiance was warm and inviting! Stay at the Hilton Garden Inn, I highly recommend it!

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Thank P7323VAkarenr
Huber Heights, United States
Reviewed 1 week ago

Very pleasant atmosphere, nice amenities. Very hospitable staff. Breakfast was excellent and service was good. Business center and conference rooms are excellent. Great coordination of event with hotel staff.

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Thank deborahhD2380MM
Akron, Ohio
Reviewed 2 weeks ago

My room was spotless and clean. The reason for 4 out of 5 stars is that all suites, according to the desk clerk, all closer to the highway end of the hotel. I got very little sleep as a result of the highway noise. Also, some of the energy saving light bulbs in the ceiling and table lamps were the...

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Thank abovethetreeline
Twinsburg, United States
Reviewed 2 weeks ago

A nice place to stay if you have business or family in the general area. Close to the freeway so very accessable to areas within 20 miles. Friendly staff and clean, fresh appearance. Food is good and some nice local places to eat within 10 minutes of hotel.

Review collected in partnership with Hilton Garden Inn
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1Thank josephmI7754CN
Hilton Garden I... T, General Manager at Hilton Garden Inn Cleveland/Twinsburg, responded to this review

Dear josephmI7754CN, Thank you for the review! We love hearing feedback from our guests! Truly appreciate the comments regarding our staff, food, and amenities! We hope to serve you again in the near future! Sincerely, Roger Greene, General Manager

Troy, Michigan
Reviewed 3 weeks ago

Staff was welcoming and friendly. Water and cookies in lobby were nice. Our standard room was clean. The room was not sufficiently lit. The energy saving light bulbs in the two lamps did not provide enough light when the drapes were closed. The desk lamp was spot lighting only. Ceiling light was in entry only. The bathroom was well lit...

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Thank Cheryl C
Chicago, Illinois
Reviewed 3 weeks ago

The hotel is very close to the highway but far enough to be very quiet and kind hiden!!!The staff is helpful and very nice. Rooms are good size and clean.It does have a mini fridge and micowaive in the room. The food is tasty. A lot of places to eat near. I would definatley stay there again.

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Helpful?
Thank Nina M
Hilton Garden I... T, General Manager at Hilton Garden Inn Cleveland/Twinsburg, responded to this review

Dear Nina M, Thank you for the review Nina! We appreciate your feedback and are glad to hear that you enjoyed your stay! We hope to see you again next time you travel to Twinsburg! Sincerely, Roger Greene, General Manager

Reviewed 4 weeks ago via mobile

I travel to Twinsburg 4/5 times a year for work and I always try to stay at HGI. The hotel is very conveniently located, clean and the staff is very friendly, especially Laura at the bar. The breakfast is good and reasonably priced, the bar area has a limited selection but very convenient. The only downside on this trip was...

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Helpful?
Thank Kevin F
Hilton Garden I... T, General Manager at Hilton Garden Inn Cleveland/Twinsburg, responded to this review

Dear Kevin F, Thank you for the review! We truly appreciate your feedback and continued loyalty. We look forward to serving you again soon! Sincerely, Roger Greene, General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hilton Garden Inn Cleveland/Twinsburg is conveniently located 17 miles from downtown Cleveland. Our hotel has 142 guestrooms, suites and accessible rooms including flexible event space totaling 12,000 sq. ft. Shuttle service to and from Cleveland Hopkins Airport makes getting here simple. Keep in touch at the work area with high-speed internet access. Enjoy breakfast at the Great American Grill®, drinks at the Garden Bar and Grille or room service from Blue Canyon Kitchen & Tavern. ... more   less 

Additional Information about Hilton Garden Inn Cleveland/Twinsburg

Address: 8971 Wilcox Drive, I-480 @ SR82, Twinsburg, OH 44087
Region: United States > Ohio > Twinsburg
Price Range: £85 - £178 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Cleveland/Twinsburg 3*
Number of rooms: 142
Reservation Options:
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Also Known As:
Hilton Garden Inn Cleveland/Twinsburg Hotel Twinsburg
Hilton Garden Inn Twinsburg
Hilton Twinsburg
Twinsburg Hilton
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Questions & Answers

Questions? Get answers from Hilton Garden Inn Cleveland/Twinsburg staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a quiet room and forego a suite. Suites are closer to the highway.”
 of 5 bubbles abovethetreeline, 13 Feb 2017 | Read review
“Ask if the breakfast is included”
 of 5 bubbles erapsandell, 1 Apr 2016 | Read review
“The rooms are lovely. Would not stay here again until the beds are changed out.”
 of 5 bubbles KateandDiva, 13 Jan 2016 | Read review
“Overlooking the Pagoda”
 of 5 bubbles S8105KEevas, 11 Nov 2015 | Read review
“I always ask for top floor to ensure a quiet sleep.”
 of 5 bubbles jodyb817, 8 Aug 2015 | Read review
5 of 5