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The Norman Hotel

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The Norman Hotel
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150 Reviews from our TripAdvisor Community

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Showing 149: English reviews
Grapevine, Texas
2 reviews
Reviewed 20 October 2016 via mobile

Upon arriving here the front desk woman was dressed in a Tshirt and jeans and was very unprofessional. She continued her conversation with her friends and then did a high kick.... she then told us upon arriving that the hot water was out and would be fixed by 9 pm. It was never fixed. We were told it would be... More 

Helpful?
Thank Nicole C
Dallas, Texas
Level Contributor
128 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed 17 October 2016

We booked and paid for our hotel room from Hotels.com (first time using them), next time we will stick to using trip advisor and booking ourselves. Not and issue with Hotels.com, rather the hotel recommended was very misleading. Never again will we stay here and do not recommend for anyone else. So many things wrong with our 1 night stay,... More 

Helpful?
Thank missorganized19
Lubbock, Texas
Level Contributor
3 reviews
Reviewed 15 October 2016 via mobile

We booked this hotel as a "secret deal" and trusted the source. We had no idea it was "under renovations". In the time it took us to check in, 3 separate guests reported to the front desk there was no hot water. We went to our room and nope, no hot water. The gross stain on the bed was strike... More 

Helpful?
Thank mandi1226
Norman, OK
Level Contributor
200 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 11 August 2016

Spend just a little extra at one of the very nice chains in town! This place was filthy and falling apart. No AC in the lobby or hall ways. Our room had an exterior door with a keyed lock but no way to secure it from inside. Wifi was very slow - if it worked at all. Go elsewhere!

Helpful?
1 Thank bathos13
Kansas City, Missouri
2 reviews
Reviewed 23 June 2016

We had a large group staying at this hotel for a family reunion. According to their website and the owner when the organizer of the reunion spoke with them, all accommodations would be available (i.e. pool, bar, breakfast, etc). However when we arrived, the pool was shut down and we were told it had been for months and would not... More 

Helpful?
Thank Stephanie P
1 review
Reviewed 4 June 2016 via mobile

VERY DISAPPOINTING... This is my second time to stay at this hotel. The first time it was awesome. The breakfast was outstanding and the room was top dog. This time, as I stand here in the room I am not a happy camper. The breakfast was cereal, and left out milk that had no cover over it. The Bread for... More 

Helpful?
Thank Michelle R
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 20 May 2016

Of course photos on website looked good.Paid $84 US and after seeing the carpet stains in the room,so called fitness centre and the terrible breakfast I feel I was ripped off.The rates should be around $50 compared to the hotels in OKlahoma city.MY recommendation is unless you have no other option go somewhere else.

Helpful?
1 Thank Greig P
Level Contributor
1 review
Reviewed 14 May 2016 via mobile

It looks like the hotel was bought out recently and I feel like the new owners should have done repairs before letting people stay here. I wouldn't recommend this place to my worst enemy. The sheets were stained and had a cigarette burn in them, there were metal rails sticking out of the side of the bed that my cousin... More 

Helpful?
Thank Matthew P
Mckinney
1 review
Reviewed 14 May 2016 via mobile

Hotel is an old Holiday Inn. The fact that they appeared to have just duck-taped over the old sign instead of removing it should have bee my first clue. Room is worn, bathroom wallpaper peeling, ceiling crumbling. Gave it two stars because at least it was clean. Pillows too thick, mattress too bouncy. Could not get the temperature cool enough... More 

Helpful?
Thank Paul R
Norman
1 review
Reviewed 4 May 2016 via mobile

Horrible customer service, the absolute worst I have ever seen in any hotel and I have traveled extensively. The front desk has absolutely no idea how to manage guests, payments on any level. In fact I checked out several days ago and they are still charging my bank debit card random amounts daily and accusing me of printing out my... More 

Helpful?
Thank Kellie W

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Location, Location, Location! The Norman Hotel is located on Interstate 35 at the Robinson Street exit, just minutes from the University of Oklahoma, (Home of the Oklahoma Sooners)! We are geared towards the business traveler, considering so many corporations being in this area. The New Riverwind Casino and Goldsby Casino are just 3 miles away. All our rooms feature microwaves, refrigerators, desks with data ports, free wireless Internet, coffee makers, 50+ channels, HBO, Nintendo, and video check-out from your TV. A complimentary USA Today newspaper is delivered daily to all rooms Mon-Fri. During your stay, you may want to take advantage of some of the benefits of a full service hotel. Our amenities include Free Hot Breakfast, sports lounge, convenient self service business center, as well as a Get Fit! exercise facility, newly renovated indoor pool and hot tub that are always a hit with the kids! In addition we have 7,000 square feet of meeting space to accommodate any size meeting. From small meetings in our Executive Boardroom to large meetings and banquet events in our Emerald Ballroom, we are the meeting place in Norman, Oklahoma.Book your next weekend getaway, business trip, or business meeting at The Norman Hotel-Norman, where we will make it your home away from home. We hope to see you soon! ... more   less 

Additional Information about The Norman Hotel

Address: 1000 N Interstate Dr, Norman, OK 73072
Region: United States > Oklahoma > Norman
Price Range: £84 - £84 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Norman Hotel 3*
Number of rooms: 149
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Also Known As:
Holiday Inn Norman Hotel Norman
Norman Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from The Norman Hotel staff and other travellers.
1 question
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7 months ago

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Questions? Get answers from The Norman Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“avoid this hotel”
 of 5 bubbles missorganized19, 17 Oct 2016 | Read review
“Don't stay unless bargain basement deal.”
 of 5 bubbles 501greigp, 20 May 2016 | Read review
“Corner rooms are quiet but again, find another hotel during the weekend for all the reasons listed in this review.”
 of 5 bubbles alrd1950, 20 Apr 2016 | Read review
“Try a different hotel!”
 of 5 bubbles joerez, 22 Jun 2015 | Read review
“Back area rooms seem to be quieter”
 of 5 bubbles jeffwO9193YA, 14 May 2015 | Read review
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