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Courtyard by Marriott Norman

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Traveller (17)
Room & Suite (21)
Dining (8)

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About

#10 of 25 hotels in Norman
Location
Cleanliness
Service
Value
Courtyard by Marriott Norman is located near some of Norman's hottest spots including the University of Oklahoma, Campus Corner, Riverwind Casino, Lloyd Noble Center, and Sooner Mall. The Courtyard Marriott Norman stands out among University of Oklahoma area hotels with four intuitive room layouts including brand new flat-screen TVs with Netflix and Hulu streaming capabilities, free WiFi, granite bathroom counters and complimentary toiletries with select rooms featuring stunning University skyline views.
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Property amenities
Paid private parking on-site
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Hot bath
Pool with view
Indoor pool
Heated pool
Saltwater pool
Breakfast available
Kids' meals
Snack bar
Wine / champagne
Banquet room
Meeting rooms
Baggage storage
Convenience store
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Picnic area
Shared lounge / TV area
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Desk
Housekeeping
Sofa
Kitchenette
Flatscreen TV
Sofa bed
Bath / shower
Telephone
Bottled water
Private bathrooms
Wake-up service / alarm clock
Microwave
Refrigerator
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Quiet
Modern
Languages Spoken
English
Hotel links
Special Offer:Earn 1,000 Bonus Points & 1 Bonus Elite Night Credit Each Night.
213Reviews0Q+A31Room tips

Reviews
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Margarete R wrote a review Dec 2023
Bernardston, Massachusetts116 contributions30 helpful votes
This is a very tired looking place. We were there for an extended stay. Our first night we stayed in a room that had no towel racks and only partial shower curtain. When I discussed with front desk , they said they were ripped off and they could send maintenance or give us another room. We were given another room in a prompt manner but were offered no compensation for the inconvenience . I wonder why they would put someone in a room like that? The rooms are in need of deep cleaning . The bed board was streaked, dust under end tables and bathroom fan caked with dust. We used the pool and hot tub which were clean and adequate. The pool bottom has peeling paint. The positives about the hotel are the friendly staff. There is a place to purchase Starbucks and food. It was pricey. The hotel is located in a great location. I was able to walk every day as there are side walks. The hotel is located near shopping , highway, restaurants and grocery stores.
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Date of stay: December 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Kimberly Bonta, General Manager at Courtyard by Marriott Norman
Responded 26 Dec 2023
Dear 248margareter Thank you for taking a moment to share your thoughts. I'm sorry you weren't able to fully enjoy your stay with us. Please know we appreciate your feedback and I have shared it with our team as we continually work to improve our guest experience. I apologize that the room was not up to par and have addressed this with our housekeeping staff. I hope you'll give us another chance if your travels bring you back to the area so we might have an opportunity to rebuild your trust. Thank you again for sharing your experience and happy holidays!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sandi S wrote a review Dec 2023
4 contributions
We stayed one night as we were just passing through on our way to Houston. We picked this hotel because there were several restaurants close by. The room was a little small but we slept comfortably. Apparently Courtyards no longer provide complementary breakfast which was ok as we were eating breakfast elsewhere. The stay was ok.
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Date of stay: December 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Kimberly Bonta, General Manager at Courtyard by Marriott Norman
Responded 5 Dec 2023
Dear Sandi S Thanks for taking a moment to share your thoughts about our property. I hope to see you again in the future if your travels bring you back to the area. Thank you again for staying with us and sharing your experience. Have a great day!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Tyler J wrote a review Jun 2023
1 contribution
Horrible hotel, I’ve stayed at motels with better customer service than the guy working at this dump. The rooms were dirty, smelled bad, the elevator sounds like it is gonna fall whenever you use it, I took the stairs because that thing is unsafe. The fire alarms go off from humidity, which no one tells you so if you take a hot shower and the door is cracked it goes off and won’t stop and the manager won’t do anything about! They act like it’s totally normal! This place is a joke, avoid it if you want to have a decent time.
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Date of stay: May 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip: Stay away and use a different hotel.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Kimberly Bonta, General Manager at Courtyard by Marriott Norman
Responded 17 Nov 2023
Dear tylerjF9419RB We appreciate you taking the time to share your thoughts. Please know the smoke detectors in the rooms are sensitive to smoke and moisture in the event sprinklers are set off. I apologize that this system affected your experience with us, however the system is designed to function in response to moisture which sometimes can result in the issue you experienced. I hope you’ll give us the opportunity to show you this was a one time, unfortunate experience and not a regular occurrence. We would love to host you again if your travels bring you back to the area. Thank you again for sharing your feedback and I wish you safe travels.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Maryjane J wrote a review Apr 2023
Grand Prairie, Texas1 contribution
We just checked into this hotel and it’s terrible. It stinks so bad. The bathroom is very dirty and has bugs in it. Will add photos as soon as I can. The sheets were not even made. I don’t think they cleaned this room. We drove from Dallas Texas and I travel very frequently- this has been the worse experience and worse Marriott hotel I’ve stayed. Very disappointing.
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Date of stay: April 2023Trip type: Travelled with friends
Room Tip: Stray away! Better to drive to the city than stay here.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Kimberly Bonta, General Manager at Courtyard by Marriott Norman
Responded 17 Nov 2023
Dear maryjanej2019 Thank you for taking time to share your experience. I am very sorry to know you did not enjoy your stay with us. If there is anything I can do to make it right, I would love the chance to rebuild your trust. I hope you’ll give us a second chance if your travels bring you to the area so we can show you this was a one time experience and not consistent with our goals. Thank you again for providing your feedback and I hope you have a great day.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Kathy wrote a review Mar 2023
1 contribution
We had a problem with our room. When we asked to speak with a manager, an employee named Kimberly said “ A manager was NOT available.” Upon reviews of this hotel, Kimberly seems to be mentioned a lot in putting the blame on others and NOT handling or wanting to resolve the situation, Sounds like she needs training in customer service.
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Date of stay: March 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Kimberly Bonta, General Manager at Courtyard by Marriott Norman
Responded 17 Nov 2023
Dear Global18665023318 I am sorry to hear you were dissatisfied with our hotel. If there is anything we can do to make this right, I would love the opportunity. Please contact the hotel directly and ask for Kimberly, as I would be happy to assist you in resolving your concerns. Thank you for your review and I hope you have a great day.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Christian L wrote a review Mar 2023
1 contribution
Worst Marriott Bonvoy I’ve ever stayed at. Lifetime Titanium member and was charged for a reservation evening after business plans changed and told this franchise requires 48 hr notice for cancellation. Business plans change and needed to go to another city on the fly , not to mention amenities your charges for like having a bistro not even open is absurd. Could have saved $50 an evening by staying at another Bonvoy property had we known the. Bistro wasn’t open. Staff at front desk Kimberly was so rude and told she was busy printing out the days reservations that she would be with me shortly only to stand there and wait just to ck out. Side note she was running the Starbucks the same morning and didn’t even have condiments of sugar or sweetener for $6 coffee other then pump liquid of chocolate, and caramel which wasn’t needed. They need bell at the front desk like a MOTEL! The Bonvoy/Marriott flag should be pulled amd this hotel reviewed amd secret shopped by Bonvoy
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Date of stay: March 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Kimberly Bonta, General Manager at Courtyard by Marriott Norman
Responded 13 Mar 2023
Dear V5366SRchristianl We appreciate your loyalty as a Titanium member and I am very sorry to know that Marriott's Early Departure policy caused you to be so disappointed in our property. I am also incredibly disheartened to know you felt that I was rude to you. I apologize for any miscommunication that I may have given to cause this. We truly want our guests to be happy and well cared for in Norman, and I am sorry we fell short of that. I hope you'll give us another chance if your travels bring you back to the area, so we can show this was a one time, unfortunate experience and not a regular occurrence at our property.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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hleep wrote a review Oct 2022
Tulsa, Oklahoma3 contributions1 helpful vote
After a 5 minute shower, we ran out of hot water. Never had that happen before! There were three of us staying in the room, only two towels. Beds felt hard and were uncomfortable. Would not stay here again.
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Date of stay: October 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Kimberly Bonta, General Manager at Courtyard by Marriott Norman
Responded 24 Oct 2022
Dear heatherpersson I am sorry to hear you did not enjoy your time with us. We are truly sorry about the hot water issue, and have replaced a water heater to resolve the issues. I appreciate you taking the time to share your feedback and I hope you'll give us another chance if your travels bring you to the area. Thank you again and I hope you have a great day.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Dean V wrote a review Dec 2021
Sioux Falls, South Dakota32 contributions4 helpful votes
Stayed here while traveling to Texas. Nice, clean room, nice amenities. Only downside I experienced was the road construction leading into the property. Other than great place comfy beds. Highly recommend for travelers and businesses people alike.
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Date of stay: December 2021Trip type: Travelled with family
Room Tip: I had a little hiccup with the road construction but that was the only downside I experienced
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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944s993 wrote a review Aug 2021
Hillsboro, Texas69 contributions21 helpful votes
If I could leave 0 stars, I would. Was initially on guard when the fridge still had old food in it, but then I pulled the blanket down to get in bed. I found rumpled sheets, and a bonus nasty tissue in it. I’d already had to ask about breakfast and points at check in (Titanium Elite). As has been said in many reviews before, I’ve stayed in many, many Courtyards. Save your money and stay anywhere else.
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Date of stay: August 2021Trip type: Travelled on business
Room Tip: Avoid this property
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Skisnowy wrote a review Jul 2021
Colleyville, Texas78 contributions52 helpful votes
I have status with Marriott and have stayed at a lot of Courtyard's. This was by far the worst one I've ever stayed at. The place is filthy. Bathroom floor was dirty, there were stains on the shower curtain. The entire hotel looks like it hasn't been dusted in over a year. Most uncomfortable bed I've ever slept in at a Marriott. I would not recommend this hotel to anyone.
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Date of stay: July 2021
Location
Service
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Kimberly Bonta, General Manager at Courtyard by Marriott Norman
Responded 23 Jul 2021
I am very sorry to hear you did not enjoy your time with us. We appreciate your feedback and will provide it to our housekeeping team for their review and training. I hope you'll give us another chance if your travels bring you back to the area so we can show you how we are constantly working to improve our customers' experience. Thank you!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
£85 - £108 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
courtyard by marriott norman hotel norman
LOCATION
United StatesOklahomaNorman
NUMBER OF ROOMS
113
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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COURTYARD BY MARRIOTT NORMAN - Updated 2024 Prices (OK)

Frequently Asked Questions about Courtyard by Marriott Norman
Which popular attractions are close to Courtyard by Marriott Norman?
Nearby attractions include Evans Theatre Robinson Crossing 6 (0.5 miles), Sooner Bowling Center (0.6 miles), and Regal Spotlight Stadium 14 (0.2 miles).
What are some of the property amenities at Courtyard by Marriott Norman?
Some of the more popular amenities offered include an indoor pool, a lounge, and a fitness centre.
Which room amenities are available at Courtyard by Marriott Norman?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Courtyard by Marriott Norman?
Guests can enjoy a lounge, breakfast, and a snack bar during their stay.
Is parking available at Courtyard by Marriott Norman?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Courtyard by Marriott Norman?
Conveniently located restaurants include Ted's Café Escondido, Saltgrass Steak House, and Pub W.
Are there opportunities to exercise at Courtyard by Marriott Norman?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Courtyard by Marriott Norman?
Yes, dry cleaning and laundry service are offered to guests.
Does Courtyard by Marriott Norman offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Is Courtyard by Marriott Norman accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.