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Courtyard Oklahoma City Northwest

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Courtyard Oklahoma City Northwest
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115 Reviews from our TripAdvisor Community

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Showing 115: English reviews
Reviewed 7 September 2015 via mobile

I was in Oklahoma City hanging with family recently. I had the pleasure of staying at the Courtyard OKC Northwest. The staff was very friendly. The hotel is close to everything you can imagine. The newly renovated room was very nice. The bed was very refreshing. I went straight to sleep each night. The hotel is currently under renovation but...

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Helpful?
2Thank Lee H
Marcus G, Guest Relations Manager at Courtyard Oklahoma City Northwest, responded to this review

Dear Reviewer, Thank you very much for your response. We are very happy that you enjoyed your time with us here. We hope to see you the next time you are in Oklahoma City.

Colorado Springs, Colorado
Reviewed 23 August 2015 via mobile

This courtyard needs a little help. Lobby and entrance were fine and clean/updated, but the room was in need of an overhaul. The bed was comfortable, the room was quiet, but it didn't feel as clean or welcoming as other courtyards. Also, the biggest issue was the shower head was coming out of the wall and the seal was loose...

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1Thank ColoradoWeatherMan
Marcus G, Manager at Courtyard Oklahoma City Northwest, responded to this review

Dear ColoradoWeatherMan, I'm very sorry that your recent stay with us was not up to the normal standard that you expect from Courtyard. I have shared your experience with the appropriate team members so that we can correct the mistakes that were made during your stay. Thank you very much for staying with us. We hope to see you again...

Energy, Illinois
Reviewed 17 August 2015

My wife and I left the room at 10:45am on a Saturday morning to meet my son for lunch. Returned at 6pm, and my room had not been cleaned. Talked to desk clerk and then a manager who was getting back to me, as of now no call

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Thank Tony G
Marcus G, Guest Relations Manager at Courtyard Oklahoma City Northwest, responded to this review

Dear Tony, I would like to apologize for not meeting your expectations during your stay. Our goal is to provide a high level of service and a great product to each guest. We have shared this information with our Housekeeping team to correct our service. Thank you for your feedback and we hope to serve you again soon. Thank you,

CO
Reviewed 11 August 2015 via mobile

Always a marriott fan, and try to stay with the brand. We have stayed here before several years ago. Things appear to be updated and newer. We booked 2 adjoining rooms for my family of 4. Room layout worked perfectly. Unfortunately the beds weren't too comfortable. Time to update the mattresses. Not to mention the cleaning staff clearly put a...

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Thank urbnchic
Marcus G, Manager at Courtyard Oklahoma City Northwest, responded to this review

Dear Urbnchic, I am very sorry for the problems that you experienced during your recent stay with us. I have communicated the problems you experienced to my housekeeping manager so that we can prevent any further issues. It is always our goal to give every guest the best experience possible and unfortunately we failed to meet our own expectations for...

Arkansas
Reviewed 29 May 2015

We stayed here while in town for the softball World Series and had a great stay. We didn't check in until 11:30 pm because of being at the games all day. We were greeted by Candy with a smiling face and were checked in quickly and efficiently. The lobby was clean and welcoming and the rooms were quiet and clean....

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1Thank KBD87
Carrollton, Texas
Reviewed 27 May 2015

Great location near plenty of shopping and restaurants and significantly cheaper then the Marriott downtown in Bricktown. Easy access to interstates and main roads. Wonderful staff, very helpful. No parking fees here either. If not driving, Uber is readily available and really efficient and reasonable. Minutes away from downtown OKC and Bricktown where parking is a nightmare and not cheap.

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1Thank Steve G
Dallas, Texas
Reviewed 26 May 2015

The hotel was clean, the staff was professional and friendly. I would definitely recommend it. Parking was a little difficult, but due to its location I completely understand. Overall great bang for your buck.

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1Thank Traveler08970
Oklahoma
Reviewed 1 May 2015

We stayed here for the OKC Marathon, my sister and I were running it and this Courtyard was one of the runner friendly hotels. The property is fairly easy to access and is well maintained; the staff is very friendly and they were "runner friendly" for the race. However, I won't choose this Courtyard to stay in again - arrived...

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1Thank OkieGirl03
Kansas City, Kansas
Reviewed 23 April 2015

My usual Marriott just down the Northwest Expressway had "lost their Marriott flag" and is now the Tower Hotel so I stayed here on my way to Dallas. I immediately felt welcome by Candy on check-in. The girls in the morning were also friendly. There is a small cafe in the lobby where you can purchase morning coffee, but there...

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Thank LifeWithNoRegrets
Katy
Reviewed 26 March 2015

Stayed here for the evening. The room was clean but our room was facing the street and it was noisy. The front desk receptionist was very nice; I forgot my voucher and she was nice enough to work with me. I would def stay here again.

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1Thank emcausey

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Oklahoma City Northwest staff and other travellers.
3 questions
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Dallas, Texas
8 months ago
Wichita, Kansas
over a year ago
Lincoln, Arkansas
over a year ago

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Questions? Get answers from Courtyard Oklahoma City Northwest staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“refrigerator too small to really hold any thing, so don't plan on using it. Don't use the coffee, in room, horrible”
lnewcomer461, 9 Dec 2016 | Read review
“The floor plan is kind of a maze. Ask for a room near an exit you can park close to.”
scturner2016, 26 Aug 2016 | Read review
“Odd number rooms are on front, so you know where to park.”
96timothyt, 14 Jul 2016 | Read review
“I loved the King Suite.”
Kansas_Judson_Girl, 30 May 2016 | Read review
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5 of 5