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Fairfield Inn & Suites Oklahoma City Quail Springs/South Edmond

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Fairfield Inn & Suites Oklahoma City Quail Springs\/South Edmond
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92 Reviews from our TripAdvisor Community

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Showing 91: English reviews
Start your review of Fairfield Inn & Suites Oklahoma City Quail Springs/South Edmond
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Gatlinburg, Tennessee, United States
Reviewed 3 weeks ago

This place is being remodeled. Our floor was already completed and was very clean and comfortable. Very friendly staff and willing to accommodate. This is a great location, close to shopping and malls.

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Helpful?
Thank Stan L
Overland Park, Kansas
Reviewed 3 weeks ago

We were surprised on how nice it was. We had been driving all day and came into a lobby with a coffee bar with hot coffee, hot tea, creamer and fresh fruit. The front desk clerk was super friendly guy who we chatted with a few and found he has traveled many places with his family. The only drawback in...

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Helpful?
Thank sonic1us
Tulsa, Oklahoma
Reviewed 4 weeks ago via mobile

My family came in last weekend for a visit and they stayed here. They were so impressed with the services all weekend. The employees were so nice and helpful. They went above and beyond in making their stay wonderful. Anytime someone comes in town we will be staying here.

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Helpful?
Thank Upset4real
Albuquerque, New Mexico
Reviewed 12 September 2016

Nothing fancy. A clean room, strong showers, decent breakfast. The bed was fine. They have a pool and small gym. Check in was fast. Easy to locate, the rates were reasonable. Good place for passing through town.

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Helpful?
Thank mbin8910
Iowa City, Iowa
Reviewed 4 August 2016

Girls away trip...Everything was great! The breakfast attendant on Mon & Tues was NOT capable of that job duty...cold or nothing kinda of breakfast. Thanks to the black lady on Wed.-Fri. She made it worthwhile the remaining of our stay. I've stayed in lot's of Fairfield hotels. Overall this one could use a few upgrades especially in rooms. Management &...

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Helpful?
Thank Tunya E
Reviewed 22 July 2016 via mobile

I travel on business and generally do not complain about overnight stays. However this particular hotel had issues such as, the bed was uncomfortable, there was a roach in my bathtub, there was a hair on the shower wall which was not mine, the room had an unpleasant odor to it, and when trying to fall asleep at 11:30pm there...

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Helpful?
Thank Mrs W
TMIHospitality1, Manager at Fairfield Inn & Suites Oklahoma City Quail Springs/South Edmond, responded to this review

Dear Mrs W, Thank you for taking time to fill out a review. I am very sorry we did not provide you with the stay you expected and deserved. Your satisfaction is important to us and we will be using your comments during our team meeting to discuss ways of handling noise in a manner appropriate to all guests. I...

Houston, Texas
Reviewed 7 July 2016

My Husband and I stayed at this hotel recently, as usual we were happy with the welcome that we received, Sarah on the front desk made us feel very welcome and ensured that we had everything we needed. The room was nice and clean, the usual standard of the Fairfield brand. The hotel is located at the side of a...

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Helpful?
1Thank housntexasusa
Management response:

Dear housntexasusa, My name is Roscoe Buckner. I have accepted the position as General Manager at our Fairfield Inn & Suites property on June 27, 2006. While I have been on board a short time, I am truly appalled of the substandard service you experienced at my hotel. However, we have acted expeditiously in hiring a Marriott qualified hostess who...

Oklahoma
Reviewed 2 July 2016

Friendly front desk lady and good cookies. We stayed here 2 yrs ago and had a great experience but it is not the same hotel today.They removed the hot tub and changed the pool to saltwater.Tub wont hold water,a/c whistles when it shuts off,amd breakfast tastes cheap if there is any left. It was a holiday weekend so you would...

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Helpful?
Thank Justin74074
TMIHospitality1, Manager at Fairfield Inn & Suites Oklahoma City Quail Springs/South Edmond, responded to this review

Dear Justin74074, Thank you for taking time to fill out a review. I am pleased to hear you liked our friendly front desk staff and cookies. However, I am sorry for the maintenance issues you encountered, and I apologize you were less than impressed with your breakfast experience. We appreciate guest feedback such as yours so that we can continue...

Reviewed 14 June 2016 via mobile

Stayed there a couple days. Kiera at the front desk was so helpful she had excellent customer service and the breakfast attendant was super friendly. Its right next to the mall not many stores but great for kids it does have an indoor play area. Hotel even gave me a 10%off coupon for Texas Roadhouse which was right next door!

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Thank Marla V
Tulsa, Oklahoma
Reviewed 23 May 2016

Hotel is located in a nice area with ample options for restaurants. It is across the highway from Quail Springs Mall and a quick less than 10 minute drive from the OKC Zoo and Science Museum. The pool is indoor and great for kids. Rooms were clean and breakfast was sufficient. Staff was very friendly.

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Helpful?
Thank travel4workAA

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
Our Marriott hotel offers an ideal location near northern Oklahoma City and attractions such as the Quail Springs Mall, Lake Hefner, and SoccerCity. Staying in northern OKC allows guests to easily explore downtown Oklahoma City with a variety of things to do. The Oklahoma City Zoo, Chesapeake Energy Arena, and Cox Convention Center are each under 20 minutes away. Relax in our spacious rooms with free WiFi, and premium cable. Enjoy complimentary breakfast on us each morning featuring hot and healthy options for the entire family. Our indoor pool and fitness center ensure guests can stay active while on the road. At the Fairfield Inn & Suites Oklahoma City Quail Springs/South Edmond, you're our #1 priority. We promise you'll be satisfied, or we'll make it right. That's our commitment to you. Ask us about The Fairfield 100% Guarantee. ... more   less 

Additional Information about Fairfield Inn & Suites Oklahoma City Quail Springs/South Edmond

Address: 13520 Plaza Terrace, Oklahoma City, OK 73120 (Formerly Holiday Inn Express)
Region: United States > Oklahoma > Oklahoma City
Price Range: £80 - £106 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Oklahoma City Quail Springs/South Edmond 2.5*
Number of rooms: 62
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Also Known As:
Fairfield Inn & Suites Oklahoma City Quail Springs/South Edmond Hotel
Fairfield Inn And Suites Oklahoma City Quail Springs/South Edmond
Fairfield Inn Oklahoma City
Fairfield Oklahoma City
Oklahoma City Fairfield Inn
Hotel Style:
#20 Family Hotel in Oklahoma City
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Questions & Answers

Questions? Get answers from Fairfield Inn & Suites Oklahoma City Quail Springs/South Edmond staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“King bed was great. AC unit a little too loud”
 of 5 bubbles 27stanl, 4 Feb 2017 | Read review
“loved the 3rd floor”
 of 5 bubbles TunyaE, 4 Aug 2016 | Read review
“Breakfast runs out quickly so get there early.”
 of 5 bubbles housntexasusa, 7 Jul 2016 | Read review
“We were on the second floor, and even with a what seemed like full hotel, it was quiet.”
 of 5 bubbles travel4workAA, 23 May 2016 | Read review
“Paper thin walls. Ask for an empty room on each side.”
 of 5 bubbles L4557NJchrish, 16 Apr 2016 | Read review
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