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Hampton Inn Eugene

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Hampton Inn Eugene
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458 Reviews from our TripAdvisor Community

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Showing 457: English reviews
San Diego, California
Reviewed 15 March 2016

I've stayed here before and have always enjoyed the stay. The staff are always friendly and helpful, the rooms clean and comfortable. I have stayed here for family and on business. Great location, nice and quiet area and close to everything, I can get anywhere in town in 10-15 minutes.

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Helpful?
1Thank LeighAnn F
Camas
Reviewed 11 March 2016 via mobile

Older Hampton with remodeled lobby, but rooms show age. Diamond benefits not honored and online check in not accepted. Comment from staff was ID required by City law...Doubt that, likely has to do with location as its not the greatest. I stay regularly in Eugene at other Hilton properties and never an issue with online check in. I'll avoid this...

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Helpful?
Thank Motos455
happygirl24, Manager at Hampton Inn Eugene, responded to this review

Dear Motos 55, I am truly sorry, that your stay was not perfect. I was unable to see if you received honors benefits as this is a anonymous review. Safety and security, is of the utmost importance to our hotel We are in one of the safest area of Eugene, as their is so much crime in the downtown area....

Nashville, United States
Reviewed 10 March 2016

I am a Hilton Honors member and travel regularly on business. I try to work out every day I am travelling. However, the Fitness Center at this Hamption is inadequate: it has one treadmill, 1 eliptical, 1 bike and some weights. On 2 out of the 3 occasions I visited the Center the equipment I wanted was already in use...

Review collected in partnership with Hampton
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Thank Richard G
Florence, Oregon
Reviewed 8 March 2016

We had stayed here previously and felt it was a very good hotel, however our recent stay was a bad experience. Room requested not available again (told by front desk that internet check in does not work). Heavy drug smell in hallways and staff dealing with several drug issues while we were there. Bed in our room very uncomfortable (we...

Review collected in partnership with Hampton
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Helpful?
Thank Ravensgrammi
happygirl24, Guest Relations Manager at Hampton Inn Eugene, responded to this review

Dear ravens grammi, We are very sorry about a isolated situation that happened at our hotel. Our goal is to always provide the best customer service, but when you open your doors to the public, you get all type's, mostly amazing, but always a few bad seeds. the negative situation was taken care of ASAP. In addition, I have provided...

Tucson
Reviewed 29 February 2016

Very friendly staff, nice comfortable rooms, great breakfast options, and 3 miles from Downtown. Overall a very nice place to stay. I rated the value of this hotel average only because of the time of year I stayed at this hotel. It was during the Logging Conference and every hotel was sold out which raised the prices of every hotel...

Review collected in partnership with Hampton
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Helpful?
Thank Mark M
happygirl24, Manager at Hampton Inn Eugene, responded to this review

Dear Mark m, thank you so much for taking the time to review our Hotel. Its truly appreciated. I am happy to hear that, you enjoyed your stay. please always let us know if we at anytime can make your stay better. cheers

Los Angeles, California
Reviewed 26 February 2016

I really enjoyed my stay from the moment I walked in I was welcomed with a smile and a big Hello. My room was spotless, and very clean, and had a huge bathroom, so many hotels they are so tiny , you can rarely move. I was able to conduct business in lobby, had a huge free breakfast. I continued...

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Helpful?
Thank delly n
happygirl24, Manager at Hampton Inn Eugene, responded to this review

Dear nelly m, I am so pleased to hear that all was great with your stay. the breakfast and the cleanliness. We love to hear, all our guests comments. we strive to keep providing great service. It is always a pleasure to serve our guests. thank you, Cheryl Tyler

Medford, United States
Reviewed 23 February 2016

The Hampton Inn in Eugene OR is the best place to stay ! We have always been treated great and the staff are exceptional !! The rooms are very nice and the complimentary breakfasts are super! We have been staying at this Hampton every time we come to Eugene for the past eight or so years and we come many...

Review collected in partnership with Hampton
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Helpful?
Thank Laura B
happygirl24, Manager at Hampton Inn Eugene, responded to this review

Dear Laura B, We are so happy to hear you return year after year. its is such a pleasure to have you return,. We all love to hear that you really have enjoyed your stay. I will pass on to all team members that work so hard. thank you again, Cheryl Tyler

Boise, Idaho
Reviewed 21 February 2016

This is the best place in town to stay. Its quite, the beds are great and the breakfast is fantastic. I always stay here when I am in town. The 24 hour gym is great when you have time to work out. The staff is always nice.

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Thank scoobygirl983
happygirl24, Manager at Hampton Inn Eugene, responded to this review

Dear Guest, Thank you so much for your comments. We are so happy that you enjoyed your stay, We work very hard, to make all our guests stays, the best. Thank you, Cheryl Tyler

Portland, United States
Reviewed 18 February 2016

The check in was not a pleasant experience due to the reservation were in y wife name, if though I had all the documentation. The room was clean . The kids loved the pool. And I always appreciate the breakfast in the morning.

Review collected in partnership with Hampton
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Helpful?
Thank Cherie J
happygirl24, Manager at Hampton Inn Eugene, responded to this review

Dear Cherie, I am so happy that you enjoyed your stay. I am so sorry that there were difficulties checking in, due too the fact your name was not on the reservation. We take security very seriously. We are looking forward to seeing you again soon. Thank you so much for staying with us. We appreciate you and your family....

Eugene, Oregon
Reviewed 17 February 2016

I'm not sure why it took 15 min to check the person ahead of me but it did. Was the Front desk person new? With very little training? I checked in and was given a room below a birthday party group for Jr. Hi girls. It sounded like a herd of buffalo or perhaps a gymnastic floor routine... Upon leaving...

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Helpful?
1Thank M L
happygirl24, Manager at Hampton Inn Eugene, responded to this review

Dear ML, I am so sorry that there was noise in your room during your stay. Please always let us know so we can take care of the issue ASAP. As far as the water situation. we have water available at check out complimentary, so they were right there in a basket. We always give water complimentary, at check-in when...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Hampton Inn Eugene is located close to Lane Events Center, Maurie Jacobs Park, Territorial Vineyards and Wine Company. Free amenities include WiFi, hot breakfast, indoor pool and a fitness center. ... more   less 

Additional Information about Hampton Inn Eugene

Address: 3780 W 11th Street, Eugene, OR 97402
Region: United States > Oregon > Eugene
Price Range: £93 - £190 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Eugene 2.5*
Number of rooms: 61
Reservation Options:
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Also Known As:
Hampton Inn Eugene Hotel Eugene
Eugene Hampton Inn
Hotel Style:
#8 Family Hotel in Eugene
#10 Business Hotel in Eugene
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn Eugene staff and other travellers.
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oregon
9 months ago
Houston, Texas
9 months ago
over a year ago
Florence, Oregon
over a year ago

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Questions? Get answers from Hampton Inn Eugene staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The floor did not seem very solid, i.e., as I walked I could hear my foot steps, so it might be best to get a room on the top floor.”
golfnut71952, 7 Jan 2017 | Read review
“Choose a room facing away from West 11th”
choppes1, 22 Aug 2016 | Read review
“Try to get top floor rooms.”
Molecularpenguin, 26 Jul 2016 | Read review
“Don't stay in this hotel if you want good customer service”
barbaraa694, 21 May 2016 | Read review
“Dont stay there.”
kaalenaa, 1 May 2016 | Read review
5 of 5