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Phoenix Inn Suites Eugene

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241 Reviews from our TripAdvisor Community

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Showing 237: English reviews
United States
Reviewed yesterday NEW

Phoenix Inn is a great alternative for those who want to stay near the U of O (15 minute walk to Straub Hall) and don't want to pay an extra hundred dollars a night for a nicer place. It's relatively clean, relatively comfortable, relative large. The breakfast is adequate (I ate cottage cheese and fruit each day) and there's a...

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Helpful?
Thank aaardvark
Lansdale, PA
HOTEL’S FAVOURITE REVIEW
Reviewed 14 October 2016

We stopped in Eugene to visit Hayward Field. This inn was a great choice. My husband was able to run over in the morning and do his workout where olympians competed. The room was a good size, clean and comfortable. The staff was friendly and helpful. We did ask for a room near the back because of the train just...

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Helpful?
Thank sandybeaches23
About Hotel's Favourite Review
Courtny O, Guest Relations Manager at Phoenix Inn Suites Eugene, responded to this review

Hi Sandybeaches23! Thank you for choosing our hotel when you were here in Eugene. I think Hayward Field is one of my favorite places in Eugene as well. We hope to see you here soon!

Reviewed 3 days ago NEWvia mobile

We were in town to visit family. We are a family of 5 that includes 16 month old twins. Our room was well appointed and so spacious. There were two queen beds and a nice sized seating area. There was room for two play pens for our babies to sleep and plenty of floor space for them to play. Breakfast...

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Helpful?
Thank Sarah L
Sabrina T, General Manager at Phoenix Inn Suites Eugene, responded to this review

Sarah, We are delighted to hear that you enjoyed your stay with us! We hope to see you back soon!

Reviewed 6 days ago NEWvia mobile

Our one night stay here wasn't horrible. Its a family friendly place. The room was nice, the pool and hot tub was fun and the location was perfect. Easy to get to and close by so much. The breakfast wasn't the greatest but hey its included. When we checked in I specifically said I wanted to pay in cash but...

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Helpful?
Thank Ashley H
Sabrina T, General Manager at Phoenix Inn Suites Eugene, responded to this review

Ashely, Thank you for providing us with feedback from your stay. First and foremost, I am very sorry to hear that you were unhappy with your experience here at the Phoenix Inn. We take all complaints very seriously. You mention that the breakfast was not what you had expected. We are always open to hear suggestion on how we can...

West Covina, California
Reviewed 1 week ago

Stayed for 4 days and loved their hospitality. Courteous and helpful front desk staff made the impression of a nice place to stay. Great base for exploring: University of Oregon, Alton Baker park, Willamette river, and downtown Eugene. Walking distance to the park, river, and trout pond nearby. Driving distance to Salem, Portland, and Washington where we drove in from....

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Helpful?
Thank Pat S
Courtny O, Guest Relations Manager at Phoenix Inn Suites Eugene, responded to this review

Thank you for your review Alisaw61. We love being an exploration base and to give our guests great ideas of how to enjoy Eugene that much more. We hope you will come explore again soon!

Portland, Oregon
Reviewed 1 week ago via mobile

Stayed one night while visiting family in Eugene. Phonenix Inn next to U of O campus. Clean nice rooms with decent amenities. The staff very very nice . Continental breakfast was ok . I can say it was hot and fresh food. Eggs ,turkey sausage buiscuits gravy diy waffles fruit DIY breakfast burritos oj, cranberry juice canned fruit milk coffe...

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Helpful?
Thank alisaw61
Courtny O, Guest Relations Manager at Phoenix Inn Suites Eugene, responded to this review

Thank you for your nice comments about our hotel Alisaw61. We hope to see you soon!

Grants Pass, Oregon
Reviewed 2 weeks ago

I had a great overnight stay here. I was met by a very polite and efficient staff person that got me taken care of quickly. The room was very neat and looked well kept. It did not have a stuffy or funky smell to it. The bathroom was a little small but had a good showerhead that put out enough...

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Helpful?
Thank Shalishan
Courtny O, Guest Relations Manager at Phoenix Inn Suites Eugene, responded to this review

Wow, thank you Shalishan! We are so elated that there were so many great parts to your stay. I have brought this review to the breakfast manager to brainstorm a better flow in the breakfast room. Thank you again for your comments!

Oregon
Reviewed 2 weeks ago

We have never stayed at this property, nor any Phoenix Inn before. So we had no preconceived notions or expectations based on other properties in this chain. I suppose I would compare it to a Holiday Inn. Check-in was courteous, fast, and they answered my questions before I could ask them. The lobby was attractive, not fancy, but had a...

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Helpful?
Thank Makelifefun
Courtny O, Guest Relations Manager at Phoenix Inn Suites Eugene, responded to this review

Hi Makelifefun! When a guest says that they "cannot think of one negative thing" about our hotel, it makes us extra warm and cozy inside. This is our expectation here and I am so happy to see that we met that during your stay. I just love how you describe some of our best features here, and for that thank...

Boise, Idaho
Reviewed 3 weeks ago

Family gathered from all over for a wedding. Everyone was pleased with their rooms, the breakfast room and breakfast food selection, and motel staff. The rooms were spacious enough to allow for other family members to visit, particularly when we had a king bed, leaving the nice seating area for people to gather. The location was great--walked to the Saturday...

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Helpful?
Thank Lynn S
Courtny O, Guest Relations Manager at Phoenix Inn Suites Eugene, responded to this review

Hi Lynn! We really enjoyed having you family here at our hotel. Thank you for taking the time give us a review. We look forward to your next stay!

Bangkok, Thailand
Reviewed 1 November 2016

We stayed here one night during our 2016 college tour of the west coast. This was one of the best places we stayed. Nice rooms, nice staff and great amenities. This hotel wanted you to feel at home. The breakfast was also much better than the standard offered at competing hotels.

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Helpful?
Thank Banuwati
Courtny O, Guest Relations Manager at Phoenix Inn Suites Eugene, responded to this review

We really appreciate such a kind review Banuwati! You hit the nail on the head saying "we wanted you to fell at home!" We hope you have a reason to come back soon.

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Pool
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Laundry Service

Additional Information about Phoenix Inn Suites Eugene

Address: 850 Franklin Blvd, Eugene, OR 97403-1900
Region: United States > Oregon > Eugene
Price Range: £68 - £145 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Phoenix Inn Suites Eugene 2.5*
Number of rooms: 95
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Also Known As:
Phoenix Inn Suites Eugene Hotel Eugene
Phoenix Hotel Eugene
Eugene Phoenix Hotel
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Questions & Answers

Here's what travellers have asked, with answers from Phoenix Inn Suites Eugene staff and other travellers.
3 questions
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Fossil, Oregon
1 month ago
San Antonio, Texas
over a year ago

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Questions? Get answers from Phoenix Inn Suites Eugene staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for south facing rooms to avoid the train horn.”
 of 5 bubbles W1056RXpats, 29 Nov 2016 | Read review
“4th floor was very quiet”
 of 5 bubbles Shalishan, 18 Nov 2016 | Read review
“Book a room near the back”
 of 5 bubbles wbensch, 21 Oct 2016 | Read review
“Ask for a room in the rear - there is a train line across the street - but it's across the street from a bunch of hotels there.”
 of 5 bubbles sandybeaches23, 14 Oct 2016 | Read review
“On football game weekends, book your room early.”
 of 5 bubbles bkalbprod, 12 Sep 2016 | Read review
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