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BEST WESTERN New Oregon

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#13 of 34 Hotels in Eugene
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BEST WESTERN New Oregon
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518 Reviews from our TripAdvisor Community

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Showing 515: English reviews
Portland OR
Reviewed 4 days ago NEW

First the good, we were happy to secure a room that allowed pets, as we find Eugene less welcoming and/or more expensive with regard to pet fees. BW's $20 fee was quite reasonable, which made the total $159 with tax, a bit steep for a basic room, but it was apparently a busy weekend in Eugene. We also appreciated the...

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Helpful?
Thank DonnaPortlandOR
Spokane, Washington
Reviewed 1 week ago NEW

I stayed here with my daughter and granddaughter for a volleyball tournament. The room is very small. Only one of us can move around at a time, there is not space for two of us to pass each other. We are slender too. The bathroom counter is only 8" deep. The tile floor is icy cold. There is no weatherstripping...

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Helpful?
Thank Kathy F
BestWesternNewOregon, Front Office Manager at BEST WESTERN New Oregon, responded to this review

Thank you for your review of your stay with us; we appreciate all feedback, even the ones that are more critical. I would like to apologize for not exceeding your expectations during your stay. It is our goal to see that our guests leave happy and I am sorry we didn't accomplish that with your visit. If you would like...

Canyon city, United States
Reviewed 1 week ago

On the last stay it appeared that the bathroom had not been cleaned. The tub was filthy, there was used toilet paper in the toilet and a towel on the toilet seat. The owner needs to spend some money updating the rooms similar to the lobby.

Review collected in partnership with Best Western
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Thank Robert Q
Reviewed 2 weeks ago

In my opinion this motel could be the standard against which you might measure other motels. One of BW’s larger properties, it’s amenities are too numerous to list, please see the Amenities list on the motel’s website. They strive to meet most every need a traveler may have. They have an indoor pool, exercise center, family rooms, ADA accessible rooms...

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Helpful?
Thank William L
Los Gatos, United States
Reviewed 3 weeks ago

The Best Western New Oregon is a very nice and comfortable hotel with great rates. Our one night stay there on a road trip from Vancouver Canada to California was very pleasant and refreshing. With the location of the hotel just opposite the University of Oregon, we got the opportunity to stroll around the beautiful university campus. I high;y recommend...

Review collected in partnership with Best Western
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Thank mehrdadm653
Reviewed 3 weeks ago via mobile

Aethan at front desk set us up with a nice quiet room at back of hotel ... thank you! Very complete hot breakfast included. All staff very pleasant. Our room was in older part of the inn and my only complaint was sound of the fan running on wall heater at night, not clattery or super loud, just annoying ......

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Thank Nana9090
Klamath Falls, United States
Reviewed 4 weeks ago

Came to Eugene to move son out after Fall graduation. There was an ice storm 2 days earlier with many people out of power. The hotel was full, however, all the staff were friendly and accommodating, especially the breakfast crew. Room was warm went entered being 23 outside. Being a rewards member, they upgraded me to a family suite. It...

Review collected in partnership with Best Western
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Thank Nancy Z
Paris, France
Reviewed 13 December 2016

I stayed here, or rather tried to stay here the week of December 7th due to bad weather. I was placed in the farthest corner of the motel and unfortunately was disturbed and woken up by a large group of what looked like thugs or gang members gathered in the parking lot just outside my room. I called the hotel...

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Helpful?
Thank Paris030
BestWesternNewOregon, Front Office Manager at BEST WESTERN New Oregon, responded to this review

Good Afternoon Paris030, Thank you so much for taking the time to review your recent stay at our motel on TripAdvisor. We appreciate all guest feedback, even those that give us more constructive thoughts. I am so disappointed to see that we did not exceed your expectations. I have reviewed the notes on your reservation and spoken the with desk...

Salem, Oregon
Reviewed 11 December 2016

The staff was great the location was ok and the rooms were clean but rather out dated the value was okay , would probably stay there again it is located in a one way that is kind of a pain but other than that it was a pleasant stay.

Review collected in partnership with Best Western
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Thank jennybobenny2016
Reviewed 8 December 2016

The staff was so helpful and nice. I was very pleased. It was cold (early December) when I stayed and there was like no blankets on the bed or in the closet, just a few sheets. The heater had to either be on or off there was no room temperature regulation so I kept waking up in the night to...

Review collected in partnership with Best Western
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Thank Megan W

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about BEST WESTERN New Oregon

Address: 1655 Franklin Blvd., Eugene, OR 97403
Region: United States > Oregon > Eugene
Price Range: £64 - £149 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN New Oregon 3*
Number of rooms: 128
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Also Known As:
Best Western New Oregon Hotel Eugene
Best Western Eugene
Eugene Best Western
Hotel Style:
#4 Green Hotel in Eugene
#7 Business Hotel in Eugene
#9 Family Hotel in Eugene
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN New Oregon staff and other travellers.
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Questions? Get answers from BEST WESTERN New Oregon staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask staff for advice to locate a quieter room, perhaps upstairs and furthest away from Franklin Blvd.”
 of 5 bubbles DonnaPortlandOR, 17 Jan 2017 | Read review
“Two story units have balconies overlooking stream and office park and very quiet.”
 of 5 bubbles 9williaml, 2 Jan 2017 | Read review
“River view rooms have balconies - not extraordinary but still nice”
 of 5 bubbles 1BVISailor, 3 Oct 2016 | Read review
“Toward back along millrace”
 of 5 bubbles Brumul, 6 Sep 2016 | Read review
“There are a couple of two room suites which are just great for families!!”
 of 5 bubbles B7283VXpatriciac, 27 Aug 2016 | Read review
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