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Valley River Inn

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Traveller (177)
Room & Suite (190)
Dining (27)
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Overview
  • Excellent43%
  • Very good34%
  • Average14%
  • Poor5%
  • Terrible4%
Travellers talk about
“sweet waters”(26 reviews)
“concierge room”(14 reviews)
“bike path”(17 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (805)
There are newer reviews for Valley River Inn
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Traveller rating
327
277
118
47
35
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Time of year
LanguageEnglish
327
277
118
47
35
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All reviewssweet watersconcierge roombike pathhotel restaurantparking lotbreakfast buffetrooms are largean older hotelthird floorking roombit datedfront desk staffwe've stayedclose to downtownautzen stadiumshuttleconference
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91 - 95 of 804 reviews
Reviewed 12 September 2017 via mobile

We have stayed here twice. I travel for a living and we made a mistake staying here the second time. The hotel is old, dirty, bathroom had hair in it and the beds were rock hard. We will never stay here again and will NOT...More

Thank Chrisd6887
Response from Cheryl M, General Manager at Valley River InnResponded 14 September 2017

Please accept my sincere apology that we let you down. Our goal is provide a clean and safe environment for our guests. I will immediately address your feedback with my team and will find solutions.

Reviewed 6 September 2017 via mobile

Super staff, great to have airport shuttle, excellent king bed room size +good bed & pillows. Missing room amenities like fridge and shower caps. Would have been a 4 except for missing items. Shuttle was deciding factor for us. Thanks for AARP rate.

1  Thank Keith K
Response from Natasha_Herndon, Director of Sales at Valley River InnResponded 3 October 2017

Thank you for choosing Valley River Inn!

Reviewed 5 September 2017 via mobile

We ran into car trouble upon entering Eugene. For $117 we were able to stay at such a beautiful lodging. We were even given a choice of rooms after booking online which was a huge help due to the size of this hotel and lack...More

1  Thank Jesse C
Response from Natasha_Herndon, Director of Sales at Valley River InnResponded 3 October 2017

What a lovely review! Thank you for choosing Valley River Inn!!

Reviewed 2 September 2017 via mobile

Nothing overwhelming, but it was a clean and comfortable hotel. The bed and the pillows got good reviews from my wife, the other friends were less positive. People were nice and the location was great.

Thank Troutmonger
Response from Natasha_Herndon, Director of Sales at Valley River InnResponded 3 October 2017

Clean, comfortable and nice team member - love It! Thank you for choosing Valley River Inn.

Reviewed 2 September 2017 via mobile

We booked here for the Labor Day weekend to visit our daughter. We ended up staying only one night and moving to the holiday inn across town. The place was "over promised and under delivered". We had a river view room at $260. You can...More

2  Thank Lsterry
Response from Natasha_Herndon, Director of Sales at Valley River InnResponded 3 October 2017

Friendly team members and good food is great - but a clean hotel is a must for us. Your comments were shared with our executive team and immediate steps taken to rectify. Thank you for taking the time to share your experience.

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Free Parking
Hotel Amenities
Room Service
Shuttle Bus Service
Free Parking
Airport Transportation
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast Available
Dry Cleaning
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$109 - US$214 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Eugene
#3 Best Value Hotel in Eugene
#5 Business Hotel in Eugene
#6 Family Hotel in Eugene
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$109 - US$214 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Eugene
#3 Best Value Hotel in Eugene
#5 Business Hotel in Eugene
#6 Family Hotel in Eugene
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (177)
Room & Suite (190)
Dining (27)
Pool & Beach (12)
Amenities (6)
Family and Play Areas (1)
Questions & Answers
Ask a question
rbarv2012
15 November 2017|
AnswerShow all 10 answers
Response from Al154 | Reviewed this property |
There is a lot of parking space available, so I suggest you call the Valley River Inn directly and see what they say.
0
Votes
RAM1959
11 August 2017|
AnswerShow all 5 answers
Response from Cheryl M | Property representative |
Guaranteed check is 4pm.
0
Votes
nataliesI9284GL
15 May 2017|
AnswerShow all 9 answers
Response from Natasha_Herndon | Property representative |
Greetings nataliesI9284GL! Yes, we accept debit cards along with all major credit cards. For more information our front desk team is available 24/7 to answer your pre-arrival questions. Safe Travels - we look forward to... More
0
Votes
Room Tips
"Definitely river view; third floor. Ask that a mini-reefer be provided, if you want one. Don't know..."
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"The river front rooms are worth the extra cost."
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"Third floor has awesome views of the river!"
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"Get a top floor room."
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