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Four Points by Sheraton Portland East

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Traveller (32)
Room & Suite (53)
Dining (5)

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Four Points by Sheraton Portland East is near Portland Airport, downtown Portland, and Gresham, OR. The hotel has a 24-hour indoor pool, a 24-hour fitness center, a 24-hour business center, 24-hour laundry facilities, and flexible meeting/event space.
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Property amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Room Service
Restaurant
Bar/Lounge
Spa
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Public Wifi
Self-Serve Laundry
Wheelchair access
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Room features
Air Conditioning
Family Rooms
Microwave
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Family
Business
HOTEL CLASS
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222Reviews
88Photos
2Q+A
50Room tips
Traveller rating
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  • 9
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Popular mentions
Not much negative here; it was clean, comfortable, and friendly enough for a second tier Sheraton property. The rooms had crisp and comfortable beds, and the decor was modernist and colourfully bland enough to be uninspiring - but this is a Four-Points, after all. Reasonably
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Response from SabrinaN1299, Assistant General Manager at Four Points by Sheraton Portland East
Responded 1 Nov 2018
Thank you for choosing to stay at the Four Points by Sheraton Portland East and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority. We are happy you found your stay clean, comfortable and friendly. In regards to the furniture and decor, I am sure you will be pleased to hear that we will begin a full renovation of our hotel sometime next year which will include a fresh new look with our decor. In the meantime, we strive to maintain and keep our hotel as appealing and comfortable as possible. Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Portland.
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On a planned trip where I was passing through the Portland area, I decided to try to use reward points to find a place to stay. It seems like it was a busy week because most hotel chains either had nothing available or required a surprisingly high number of points, but I was
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Response from ChristineH4816, Public Relations Manager at Four Points by Sheraton Portland East
Responded 19 Oct 2018
Thank you for taking time to write a review of our hotel. We accommodate many business travelers to the east side of Portland and Gresham-the fourth largest city in Oregon. We have many recreational and leisure travelers who find our location to be great and convenient for visiting the Columbia Gorge Scenic Area, Mt. Hood and downtown Portland. In regards to your light rail observation, I have taken public transportation in many cities, as well as Portland, and have encountered several interesting characters, including what you have described, and I don't think this is unique to our city or neighborhood. However, I am sorry you had this unsettling experience. Several of our staff walk and use public transportation every day though, and want to assure you, they still find it a great option for getting around our beautiful city. I am happy to see you noted our large and clean guest rooms. While you seemed to find our hotel fairly non-memorable, we appreciate you highlighting the hard work of our great housekeeping staff! We wish you all the best in your travels!
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+1
The hotel is easy to find in East Portland. Very industrial with many businesses close by. We used points, so there was great value in staying at this hotel. In retrospect, I would stay downtown on my next visit to be closer to the action of Portland. Check in was fast and
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For one weekend I had the opportunity to stay for the very first time in a Four Points Hotel. The Staff, well prepared, was extremely professional, kind and courteous. The hotel is old but has nice attractions area (swimming pool, spa and exercise room). The place offers a nice
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We booked this place at the last minute for a family of 4 to stay. The hotel entrance is def easy to miss since google maps doesn't tell you turn a street before the hotel building appears. The Front desk ladies were super nice, it did take them a little while to send up some
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Response from 4pointspdx, Guest Relations Manager at Four Points by Sheraton Portland East
Responded 14 Aug 2018
Thank you for staying with us. We have noted your comments regarding the level of disturbance coming from other guests and would like to apologize for these occurrences. We understand how frustrating and disappointing this can be and assure you that when brought to our attention we do our best to resolve these situations promptly. We are sorry we fell short of meeting your expectations this time and truly hope you will give us another chance so we can offer you a much quieter, more convenient stay in an ideal location. We also hope you will be able to take advantage of our onsite full-service restaurant which offers extensive breakfast options all day should we have the pleasure of your return.
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Excuse me. Can I stay with my cat?
Unfortunately pets are not accepted at this hotel with the exception of service animals.
1 vote
"away form the elevator, vending machine and road"
"Check room before unpacking. My room was fine but others in the party had housekeeping issues."
"Due to a busy road, it is best to have a room facing the rear of the hotel."
"Easy access to airport, quiet, very clean"
"Ask to be away from elevator."
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PRICE RANGE
US$114 - US$271 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
four points by sheraton portland east hotel portland4 points by sheraton portland eastfour points portland eastsheraton portlandportland sheratonportland four points
LOCATION
United StatesOregonPortland
NUMBER OF ROOMS
74
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