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The Heathman Hotel

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Traveller (408)
Room & Suite (366)
Dining (23)
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Overview
  • Excellent62%
  • Very good23%
  • Average9%
  • Poor4%
  • Terrible2%
Travellers talk about
“french press”(96 reviews)
“symphony suite”(76 reviews)
“historic hotel”(60 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Available
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
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Rooms
5 Jun6 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,312)
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2,292 results
Traveller rating
1,385
528
228
95
56
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1,385
528
228
95
56
Show reviews that mention
All reviewsfrench presssymphony suitehistoric hotelturn down serviceroom servicevalet parkingrooms are smallmini barwonderful hotelheart of downtownthe location is perfectstreet noisecorner roompioneer squarevisit portlandthe pearlfew blocks
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691 - 695 of 2,292 reviews
Reviewed 23 August 2016

We loved The Heathman. It was our first time staying here. I come to Portland every couple of months and I've stayed at all of the 4+ star hotels downtown. I think this was my favorite so far. The layout of the 2 queen bed...More

Thank Margx11
Management response:Responded 24 August 2016

Dear Margx11, Thank you for taking the time to write a review! We are so pleased to hear you enjoyed your stay at The Heathman Hotel. We love hearing that guests felt comfortable and welcome during the stay. The staff and doormen appreciate the great...More

Reviewed 23 August 2016

Pros: Location Cons: Needs to get the restaurant and lounge re-opened. Or cut the price until this is completed. Location: Lots of great restaurants and shopping and transit nearby. This was our first stay. The hotel is downtown, close to everything -- lot's of great...More

Thank ppereira5
Management response:Responded 24 August 2016

Dear ppereira5, I understand your concern for the restaurant remodel, while the tea court is beautiful with Claude Lorraine Paintings and our Austrian Crystal Chandelier, and a large skylight on the Mezzanine that let's in natural light, it isn't the same as having the vibrant...More

Reviewed 22 August 2016 via mobile

The hotel is going through a restaurant renovation, which is an inconvenience. What made the hotel a jewel was the personal touch by the staff. That charm has been replaced by a Corp cold feeling. They are cutting corners on all the amenities that made...More

Thank colby j
Management response:Responded 23 August 2016

Dear Colby, I am troubled by your review on many fronts but wanted to be clear to others about some of the amenities we do provide in the rooms, all without calling the front desk. - Art of Sleep bed menu with three distinct bed...More

Reviewed 21 August 2016 via mobile

Great hotel room. Friendly staff. Always had cold water or sparkling wine when you came back from walking. Opened the windows to let the breeze in at night. Close to lots of shopping, Starbucks and some great restaurants.More

Thank Dawn N
Management response:Responded 22 August 2016

Dear Dawn, Thank you for taking the time to write a review! We are so pleased to hear you enjoyed your stay at The Heathman Hotel. We take pride in treating our guests like family and love that you enjoyed the cold water and sparkling...More

Reviewed 21 August 2016

Truly terrible, overpriced experience at a supposedly 4-star, historic hotel. Not only was there loud construction going on right in front of hotel, the bar & restaurant were closed down for construction and there was over $150 in hidden fees (think airline model). My boyfriend...More

2  Thank Kris G
Management response:Responded 22 August 2016

Dear Kris, I am very sorry to hear you did not enjoy your stay. We would like to let you know we take all of our reviews to heart and it sounds like you did not have the positive experience most of our guests have...More

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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$202 - US$490 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Green Hotel in Portland
#8 Romantic Hotel in Portland
#9 Family Hotel in Portland
#12 Business Hotel in Portland
#13 Luxury Hotel in Portland
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$202 - US$490 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Green Hotel in Portland
#8 Romantic Hotel in Portland
#9 Family Hotel in Portland
#12 Business Hotel in Portland
#13 Luxury Hotel in Portland
Room types
Suites, Non-Smoking Rooms
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Traveller (408)
Room & Suite (366)
Dining (23)
Pool & Beach (1)
Amenities (17)
Business Centre & Event Rooms (4)
Questions & Answers
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Cindy C
15 March 2018|
AnswerShow all 2 answers
Response from Greg M | Reviewed this property |
They allow dogs in some rooms for a fee. They also provided a nice “gift basket” of dog related toys.
1
Vote
juicystar0008
25 February 2018|
AnswerShow all 3 answers
Response from seatownbry | Reviewed this property |
You do not
0
Votes
tvnewseditor
2 January 2018|
AnswerShow all 4 answers
Response from darynw | Property representative |
Good Morning, We do have a facilities fee that is $25.99+tax per night that covers the wonderful amenities that we have at the hotel. The amenities we provide at the Heathman are; Signature Pillow and Spiritual Menus... More
0
Votes
Room Tips
"Avoid this place"
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"Benson Hotel down the street great location Hampton Inn newer Hotel great spot"
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"Bathrooms are cramped; you probably need a large suite if you're claustrophobic"
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"I assume higher floors should be nicer. there was nothing wrong on the 4th floor where I stayed"
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