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Phoenix Inn Suites Salem

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Traveller (24)
Room & Suite (19)
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Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
All-Suite Hotel Accommodations in Salem, Oregon. The Phoenix Inn Suites hotel in Salem, Oregon offers 87 spacious, comfortable and inviting suite accommodations. Each sleeping room offers amenities with both the corporate guest and the leisure guest in mind. Our staff is here to make your stay seamless. Ready to navigate you around Salem, we are experts at getting you around both Corban University and Willamette University. Headed to a game, or to a local winery? Please ask us for directions to wherever your destination may be. While at the hotel, take time to relax beside our indoor pool and spa. And remember, each morning our hotel features a delicious, Hot Breakfast Buffet.
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Property amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair access
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Room features
Air Conditioning
Family Rooms
Microwave
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Value
Mid-range
HOTEL CLASS
Hotel links
Visit hotel website
Announcement:Certificate of Excellence
Hotel packages

Location

Full view
38Car recommended
Grade: 38 out of 100
42Restaurantswithin 0.75 miles
3Attractionswithin 0.75 miles
304Reviews
51Photos
3Q+A
68Room tips
Traveller rating
  • 108
  • 112
  • 45
  • 27
  • 12
Time of year
Traveller type
Language
  • Filter
  • English
Popular mentions
We reserved on line and had to change by one day and Chris took care of us. When we checjed in Rachel had everything ready to go and she was very nice and professional explained where everything was. We had a very nice room 3rd floor right by the elevator, clean King bed with
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Response from Rachel_Sales, Director of Sales at Phoenix Inn Suites Salem
Responded 3 weeks ago
tammyl997 Thank you so much for your review, we're glad you stayed with us while visiting Salem! We truly appreciate that you took the time to share your experience and we look forward to welcoming you back next time you're in town!
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Hotel's Favourite
We had an excellent experience at the Phoenix Inn Suites Salem. Everyone working on the front desk was helpful and pleasant. We especially enjoyed the impeccable customer service of MR. CHRIS MORANO. He was very professional, knowledgeable and extremely kind - top notch. The
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Response from Rachel_Sales, Director of Sales at Phoenix Inn Suites Salem
Responded 14 Jan 2019
H5905FLDenisek, Thank you for your excellent review, we appreciate your feedback very much. Thank you for the kind words about the service you received, I will make sure and share it with our staff! We look forward to welcoming you back next time you're in Salem!
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I was not overly impressed when I first called the hotel and got a rather dismissive front desk guy named Meyer (sp.?) he was extremely unpleasant. However when we met Chris at check in, we were overwhelmed at the outstanding customer service. He was a wealth of knowledge about
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Response from Rachel_Sales, Director of Sales at Phoenix Inn Suites Salem
Responded 15 Jan 2019
TomTravelers, Thank you so much for your review. I am sorry to hear your initial experience with us was unpleasant. This is not the standard we hold ourselves to and I apologize. I am very glad to hear our staff was able to remedy the situation and give you the service that we strive so hard to provide. We hope your travels bring you back to Salem in the future. Thank you again for your review!
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First off i would like to mention Chris the night front desk operator who was very friendly and had great customer service skills, i was greeted every time i walk through the door that was very comforting. I have done hotel work before so when i stay somewhere i always check
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Response from Rachel_Boydston, Director of Sales at Phoenix Inn Suites Salem
Responded 27 Nov 2018
jacksonkd, Wow! Thank you so much for your review, we truly appreciate the feedback! Our staff works tirelessly to provide our guests with exceptional accommodations and service and it's wonderful to hear you took notice! I will make sure to share your comments and kudos with the staff. We look forward to welcoming you back next time you're in Salem.
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Even though slightly dated, this property has all that is necessary for a restful night of sleep and a great breakfast to start the next day. The king bed was very comfortable. The room included a separate living area which included couch, table, microwave, sink and fridge. The
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Response from Rachel_Boydston, Director of Sales at Phoenix Inn Suites Salem
Responded 27 Nov 2018
tjwilson, Thank you so much for your review and feedback! We're so glad to hear you enjoyed your stay and look forward to welcoming you back next time you're in Salem!
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All photosTravellerRoom & SuitePool & BeachDining Business Centre & Event Rooms
Standard 1 King, Room #221
Toilet and shower
Small fridge and microwave
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Michelle, Thank you for the fro contacting us with your question. Unfortunately the pool is for registered guest only. If you have any other questions please give us a call.
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Julie, Unfortunately the hotel doesn't have a shuttle service. Down town Salem has many dinning options and the city center Mall. We can call a taxi service to get you to and from when you are ready.
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The is a shuttle service called Hut Shuttle. I operates out of the Red lion which is located right off I5. They have scheduled times and you do need to book ahead. It is a nice form of transportation to and from the airport. From the Red Lion you would need to take a cab To the Phoenix Inn. We are not far from the Red Lion. The Hut Shuttle contact number is 503-364-4444
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"We had a room in the lowest floor and it was quiet."
"Odd rooms on 2nd floor are really first floor"
"Top floor is quiet and the elevator is quick."
"Don't stay here if you are looking for a quiet night of rest"
"Go to another hotel."
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PRICE RANGE
US$109 - US$176 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
phoenix inn suites south salem hotel salemphoenix hotel south salem
LOCATION
United StatesOregonSalem
NUMBER OF ROOMS
89
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