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DoubleTree by Hilton Hotel Salem, Oregon

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Traveller (29)
Room & Suite (27)
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About

Location
Cleanliness
Service
Value
GreenLeaders Bronze level
The DoubleTree by Hilton hotel in Salem, Oregon is conveniently situated just off of I-5 in the heart of the Willamette Valley. Our Salem hotel is just 60 miles south of Portland and only 15 minutes from Oregon's famous wine country. We also offer close proximity to Salem's major business districts and government offices. Our hotel also features PressNW, offering our Wake Up DoubleTree breakfast buffet in the morning and small plates along with a full bar in the evening. Experience the warm welcome of a freshly baked signature chocolate chip walnut cookie and our friendly and knowledgable staff.
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Property amenities
Free parking
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Restaurant
Breakfast Available
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Wheelchair access
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Room features
Air conditioning
Microwave
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
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Family
HOTEL CLASS
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Special Offer:Price Match Guarantee
Hotel deals
471Reviews
58Photos
2Q+A
48Room tips
Traveller rating
  • 181
  • 145
  • 88
  • 37
  • 20
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Popular mentions
How this place has such a high rating is beyond comprehension. Hotel sits right next to the freeway and every car noise/ambulance is heard through the thin windows. Transients sitting around and in the parking lot, not enough parking spots for rooms available. Room is run down
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Hotel's Favourite
I was at this place for a few days because of work. So I got to meet a few of the employees. Everyone was professional and very knowledgeable of information. It has easy access to the I-5 but not necessary too noisy to have a good night to sleep. Also, it is close to stores and
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Response from Jared K, General Manager at DoubleTree by Hilton Hotel Salem, Oregon
Responded 12 Nov 2018
Dear holangutbye, Thank you for taking the time to review your recent stay with us at the DoubleTree by Hilton Salem, Oregon - we are honored to be considered "Almost like home" and were happy to serve you as our guest! The exterior renovations are nearly completed which should bring a number of improvements to the guest experience at our hotel. When your travels bring you back to the Salem area we hope to serve you as our guest again! Sincerely, Jared Kam General Manager DoubleTree by Hilton Salem, Oregon
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Excellent buffet staff. Clean rooms Came down for a tournament, stayed here mainly due to location. Ended up being a pleasant surprise that the breakfast was good, staff really nice and some staff went above and beyond.
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Response from GMJaredK, General Manager at DoubleTree by Hilton Hotel Salem, Oregon
Responded 1 week ago
Dear Cowwarrior, Thank you for your review of our hotel - we are pleased that you enjoyed your stay and that you enjoyed your breakfast experience! Our staff is the heartbeat of the hotel and I am so glad that they went above and beyond for you! If your tournament returns to the Salem area we hope we have the opportunity to serve you again! Sincerely, Jared Kam General Manager DoubleTree by Hilton Salem, Oregon
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Very clean hotel with friendly staff. Check in was quick and our daughter loved the cookies we got at check in. The room size was better than expected. We had the double queen room and it had a nice sofa so the room was actually big enough for the three of us to walk around in.
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Response from GMJaredK, General Manager at DoubleTree by Hilton Hotel Salem, Oregon
Responded 1 week ago
Dear Daydream, Thank you for your 5-star review of the DoubleTree by Hilton Salem, Oregon - we are so pleased that you enjoyed your stay with us! Our rooms are very spacious and I am glad your family had enough room to spread out! We hope to welcome you back to our hotel again soon - with warm signature chocolate chip walnut cookies, of course! Sincerely, Jared Kam General Manager DoubleTree by Hilton Salem, Oregon
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The overall quality of the stay was good. The hotel is centrally located and the ease of access is one of the highlights. Hotel staff is friendly and helpful. I would recommend anyone traveling to the area to stay at this hotel.
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Response from GMJaredK, General Manager at DoubleTree by Hilton Hotel Salem, Oregon
Responded 1 week ago
Dear Stay335489, Thank you for your recent review of our hotel - our goal is always a 5-star experience and I am sorry that we failed to achieve this on your recent visit. We appreciate your recommendation, and if there is anything we could have done to make your stay even better please do not hesitate to contact me directly. Sincerely, Jared Kam General Manager Jared.Kam@hilton.com
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Yeah, if you read my post, the hotel no where near mirrored what a "normal" Hilton should be. My shock was how new the hotel was vs. the actual condition. Our room had the same issues with a bunch of other small things that simply looked as if maint. could of cared less. Even the hallway had broken ceiling tiles throughout the entire stretch. It's like they took an older hotel apart, put it in the back of a pickup truck, drove to this hotel's site when they were building it, and simply put it together with duct tape! To the area's credit, I guess, it IS the 2nd nicest hotel so....
0 votes
Does the doubletree have washers and dryers?
Dear Rebecca Z, Unfortunately the hotel does not have guest laundry facilities in the hotel - however the front desk would be happy to point you in the right direction to a local laundromat facility just a few blocks away!
1 vote
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"West side of the building, King only room has sitting area in place of the 2nd Queen bed; the extra space is nicely done!"
"On the side NOT facing the interstate."
"Get one facing away from highway."
"I believe the upper floors would be the most quiet. But those are reserved for Hilton Honors members."
"GOLD MEMBERS ask for the corner King Suite --"
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PRICE RANGE
US$134 - US$231 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
phoenix inn suites north salem hotel salemphoenix hotel north salem
FORMERLY KNOWN AS
Phoenix Inn Suites North Salem
LOCATION
United StatesOregonSalem
NUMBER OF ROOMS
80
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