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DoubleTree by Hilton Hotel North Salem

420 reviews
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Traveller (20)
Room & Suite (22)
Dining (3)
Overview
  • Excellent41%
  • Very good32%
  • Average17%
  • Poor7%
  • Terrible3%
Travellers talk about
“double tree”(41 reviews)
“cookies”(52 reviews)
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Suites
3.0 Star Hotel
All hotel details
Offers from DoubleTree by Hilton Hotel North Salem
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
29 Jan30 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (420)Write a Review
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136
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164
136
73
31
13
Show reviews that mention
All reviewsdouble treecookieswould stay here againbreakfast buffetoff the highwaysitting arearooms were cleanfront desk staffvery nice staythe staff was greatvery nice hoteleasy accessa great place to stayking bedoatmealconvenient locationbusiness trip
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21 - 25 of 417 reviews
Reviewed 29 September 2017

When I tried to book a Hampton with the honors phone no. They did not follow my wishes. We ended up at this double tree hotel.. when I walked in I told the person there what happened. I asked her about free breakfast, she said...More

Thank jtkoehler2
Response from Jared K, General Manager at DoubleTree by Hilton Hotel North SalemResponded 30 September 2017

Dear jtkoehler2, Thank you for taking the time to offer your 5-star review of the DoubleTree by Hilton Salem, Oregon - we are so pleased that the confusion of your booking process was made right by our team. Our hotel prides itself in delivering outstanding...More

Reviewed 25 September 2017

Excellent facility - it has been maintained nicely. I expected the room to show some wear, but not so. The person checking me in was super! He knew my name by monitoring who had already arrived. He is worth his weight in gold. I can't...More

Review collected in partnership with DoubleTree by Hilton
Thank J6362YNrobertg
Response from Jared K, General Manager at DoubleTree by Hilton Hotel North SalemResponded 30 September 2017

Dear Robert G, Thank you for taking the time to review your recent stay at the DoubleTree by Hilton Salem, Oregon - we are honored to have received a 5-Star rating from you! I certainly have passed on your feedback regarding Devin; he is certainly...More

Reviewed 13 September 2017

Right along the interstate, easy to access, nearby restaurants, etc. Hotel had some renovations going on in the dining area, but not an inconvenience. Hotel was clean, rooms were large. Fridge was cool, not cold. Overall a good stay, breakfast was great before the big...More

Thank Scott B
Response from Jared K, General Manager at DoubleTree by Hilton Hotel North SalemResponded 30 September 2017

Dear Scott B, Thank you for taking the time to review your recent stay with us - we appreciate your understanding of the renovation work we were doing in PressNW and we are now pleased that the work is largely completed. We are glad we...More

Reviewed 12 September 2017

Stayed at this hotel Aug 26/17. We booked via Hotels.com for 5 people and received confirmation for 5 people yet when we checked in at 11pm there was only 2 queen beds. Night personnel said there was nothing they could do but provide blankets and...More

Thank Eva T
Reviewed 29 August 2017

I will try to keep this simple: Stayed 2 nights in a king Suite with master bedroom - no privacy door to bedroom - only 2 towels for 3 guests - dirty floors (food) - semi-cold fridge - left over HAIR in tub/shower - wall...More

Review collected in partnership with DoubleTree by Hilton
Thank Travis M
Response from Jared K, General Manager at DoubleTree by Hilton Hotel North SalemResponded 7 September 2017

Dear Travis M, Thank you for reviewing your recent experience at our hotel - once again, I am so sorry that you had a number of both maintenance and housekeeping issues during your stay - this again is certainly not a normal occurrence at our...More

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13456784
About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Free Parking
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Restaurant
Hotel Amenities
Free Parking
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Conference Facilities
Dry Cleaning
Concierge
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Restaurant
Details
Price range
US$139 - US$254 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Salem
#4 Business Hotel in Salem
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$139 - US$254 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Salem
#4 Business Hotel in Salem
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (20)
Room & Suite (22)
Dining (3)
Hotel & Grounds (29)
Bathroom (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
NancyJohnson225
14 October 2017|
Answer
Response from 3R535i | Reviewed this property |
Yeah, if you read my post, the hotel no where near mirrored what a "normal" Hilton should be. My shock was how new the hotel was vs. the actual condition. Our room had the same issues with a bunch of other small things that... More
0
Votes
Rebecca Z
28 July 2017|
AnswerShow all 2 answers
Response from Jared K | Property representative |
Dear Rebecca Z, Unfortunately the hotel does not have guest laundry facilities in the hotel - however the front desk would be happy to point you in the right direction to a local laundromat facility just a few blocks away!
1
Vote
Room Tips
"I believe the upper floors would be the most quiet. But those are reserved for Hilton Honors members."
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"GOLD MEMBERS ask for the corner King Suite --"
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"Request the south side unless you aren't disturbed by freeway noise."
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"Request the side away from the freeway, a lot quieter"
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